South Tees Hospitals NHS Foundation Trust

Triage Sister/Charge Nurse

The closing date is 08 August 2025

Job summary

Triage Sister, Integrated Single Point of Access (ISPA) - Overnight Shifts

Are you looking for a new and exciting challenge? This is a great opportunity to join one of our Integrated Single Point of Access Team. We are looking for experienced and motivated clinicians with a nursing qualification and a keen interest and/or experience in triage.

The post holder will be working at group to integrate the triage team to support the delivery of the service.

This role is being established following a review as part of our transformation programme. There will be a multi-disciplinary workforce in the ISPA alongside our experienced administration team.

You will be responsible for the triage and prioritisation of all new referrals as well as the prioritisation of urgent community response and hospital at home referrals. You will require expert clinical knowledge and judgement to facilitate your decision making.

The roles will be office based with some clinical time included, and we can offer flexible working to support your work life balance.

This is an exciting role in a dynamic service and we welcome your application.

The post holder will use their sound clinical knowledge and risk assessment skills to prioritise referrals through the clinical triage service as necessary.

Main duties of the job

The roles are designed to prioritise care on an urgency basis along with supporting the journey through services.

You will work closely primary and secondary care as well as local third sector and voluntary organisations. The roles will support patients to ensure they receive care from the most appropriate team or service. As part of this role you will also virtually consult with staff, patients, carers and other professionals.

The post holder will ensure that all contacts with the clinical triage services reach an effective and appropriate outcome for the patientThe successful candidate need to be prepared to adapt to the changing needs of the Trust and the community models of care as they arise.

The service is committed to providing the right candidate with a development programme that will not only enhance their academic qualifications and nursing interests, but will also provide an excellent foundation for professional development, as well as gaining an insight into the intra-organisational structure and processes.

Candidates must have access to a work vehicle for work purposes to meet the requirements of the role.

About us

South Tees Hospitals NHS Foundation Trust offers leadership and improvement training to all new staff. This training programme has been designed to support our staff in developing their understanding of leadership and management skills. You will be expected to attend the following training sessions:

o Your Leadership Impacto Leading Your Team to Successo Service Improvement for Beginnerso Developing your Service Improvement Skills

The leadership and improvement programme aims to:o Explore leadership within the NHSo Promote Trust values and behaviourso Develop your leadership effectiveness and skillso Equip you with the necessary knowledge and skills to lead and complete service improvements within the scope of your role.

After you complete these three and a half days of training you will be able to explore further leadership and improvement training opportunities. We also offer further in-house courses and bitesize programmes through our Leadership and Improvement Team

Details

Date posted

30 July 2025

Pay scheme

Agenda for change

Band

Band 6

Salary

£38,682 to £46,580 a year per annum (pro rata)

Contract

Fixed term

Duration

6 months

Working pattern

Full-time, Part-time

Reference number

328-FCS-7330564

Job locations

University Hospital Of Hartlepool

Holdforth Road

Hartlepool

TS24 9AH


Job description

Job responsibilities

Please see the full job description and person specification document(s) for main responsibilities of the role.

Job description

Job responsibilities

Please see the full job description and person specification document(s) for main responsibilities of the role.

Person Specification

Qualifications & Training

Essential

  • Degree or Diploma in Adult Nursing
  • Physical assessment and disease management skills course (level 6) or equivalent qualification in Long Term Condition management

Desirable

  • non-medical prescribing qualification - or willingness to work towards this.

Experience

Essential

  • significant post registration experience

Desirable

  • Experience of working within a community setting

Knowledge & Skills

Essential

  • Experience of using SystmOne and other electronic patient records
  • Excellent communication skills
  • Ability to direct and coordinate programmes of care working autonomously and collaboratively.
  • Ability to use initiative to make a decision within sphere of work and/or knowledge recognising where assistance is required.
  • IT literate

Personal Attributes

Essential

  • Commitment to the development of self and others. Willingness to undertake further training and development
  • Able to work under pressure/meet tight deadlines whilst delivering high quality outcomes
  • Ability to direct and coordinate programmes of care working autonomously and collaboratively.
  • Demonstrate a positive image of the Nursing profession.
  • Courage to raise concerns and challenge practice.
Person Specification

Qualifications & Training

Essential

  • Degree or Diploma in Adult Nursing
  • Physical assessment and disease management skills course (level 6) or equivalent qualification in Long Term Condition management

Desirable

  • non-medical prescribing qualification - or willingness to work towards this.

Experience

Essential

  • significant post registration experience

Desirable

  • Experience of working within a community setting

Knowledge & Skills

Essential

  • Experience of using SystmOne and other electronic patient records
  • Excellent communication skills
  • Ability to direct and coordinate programmes of care working autonomously and collaboratively.
  • Ability to use initiative to make a decision within sphere of work and/or knowledge recognising where assistance is required.
  • IT literate

Personal Attributes

Essential

  • Commitment to the development of self and others. Willingness to undertake further training and development
  • Able to work under pressure/meet tight deadlines whilst delivering high quality outcomes
  • Ability to direct and coordinate programmes of care working autonomously and collaboratively.
  • Demonstrate a positive image of the Nursing profession.
  • Courage to raise concerns and challenge practice.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Additional information

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

South Tees Hospitals NHS Foundation Trust

Address

University Hospital Of Hartlepool

Holdforth Road

Hartlepool

TS24 9AH


Employer's website

https://www.southtees.nhs.uk/ (Opens in a new tab)


Employer details

Employer name

South Tees Hospitals NHS Foundation Trust

Address

University Hospital Of Hartlepool

Holdforth Road

Hartlepool

TS24 9AH


Employer's website

https://www.southtees.nhs.uk/ (Opens in a new tab)


Employer contact details

For questions about the job, contact:

Clinical Lead

Jane Crossen

janecrossen@nhs.net

07443184067

Details

Date posted

30 July 2025

Pay scheme

Agenda for change

Band

Band 6

Salary

£38,682 to £46,580 a year per annum (pro rata)

Contract

Fixed term

Duration

6 months

Working pattern

Full-time, Part-time

Reference number

328-FCS-7330564

Job locations

University Hospital Of Hartlepool

Holdforth Road

Hartlepool

TS24 9AH


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