South Tees Hospitals NHS Foundation Trust

Clinical Support Worker/Clinical Support Worker Higher level

The closing date is 08 July 2025

Job summary

Ward 26 is an 19 bedded Neurological Rehabilitation Unit, caring for patients following brain injury or those with complex neurological conditions. We are seeking motivated individuals to join the nursing team.

Post holders will be appointed at band 2 or band 3 depending upon qualifications.

Band 2 requirements - willingness to undertake all relevant training and qualifications if wishing to develop into a band 3 role.

Band 3 requirements:

Numeracy and Literacy Level 2 or Maths & English GCSE A-C/4-9 or

Maths & English O Level/GCE A-C or Maths & English CSE Grade 1 or NARIC/ENIC which compares the qualification to UK GCSE (https://www.enic-naric.net/)

Care certificate

Level 3 vocational qualification or Short courses and completion of competency workbook equivalent to Level 3 in a range of patient and clinical care duties and/or Equivalent knowledge and experience in a range of clinical care duties equivalent to Level 3;

- Theoretical knowledge

- Experience of a range of

care and related procedures

- clinical observations

- knowledge of relevant

legislation

There is a clear framework to allow for postholders to develop from a band 2 to band 3 and this includes completion of the qualifications.

Main duties of the job

Applicants for this post must be able to demonstrate a genuine desire to work in this specialty and be committed to delivering high quality patient centered care. Experience as a Clinical Support Worker would be required.

South Tees Hospitals is the largest hospital trust in the Tees Valley with two acute hospitals and services in a number of community hospitals.

The James Cook University Hospital in Middlesbrough is a designated major trauma centre and provides all its specialties from one site which is unique for a hospital of its size.

It provides a wide range of district general hospital services and specialist services such as neurosciences, renal medicine, spinal injuries, major trauma, cardiothoracics, vascular surgery and cancer services. It has 1,024 beds, a 24-hour acute admissions unit and an emergency department which houses the major trauma centre for Durham, East Cleveland, Tees Valley and North Yorkshire and has its own helipad. In 2012 the Middlesbrough hospital completed a £35 million redevelopment of its cancer services and is now proud to provide some of the best facilities in Europe.

This post will close once sufficient applications have been received.

About us

South Tees Hospitals NHS Foundation Trust offers leadership and improvement training to all new staff. This training programme has been designed to support our staff in developing their understanding of leadership and management skills. You will be expected to attend the following training sessions:o Your Leadership Impacto Service Improvement for Beginners

After you complete these one and a half days of training, you will be able to explore further leadership and improvement training opportunities. We also offer a range of additional in-house courses and bitesize programmes through our Leadership and Improvement Team

Date posted

24 June 2025

Pay scheme

Agenda for change

Band

Band 2

Salary

£24,169 to £25,674 a year per annum (pro rata)

Contract

Permanent

Working pattern

Full-time, Part-time

Reference number

328-NEURO-7224479

Job locations

The James Cook University Hospital

Marton Road

Middlesbrough

TS4 3BW

Job description

Job responsibilities

Please see the full job description and person specification document(s) for main responsibilities of the role.

Job description

Job responsibilities

Please see the full job description and person specification document(s) for main responsibilities of the role.

Person Specification

Qualifications (Band 3)

Essential

Numeracy and Literacy Level 2 or Maths & English GCSE A-C/4-9 or Maths & English O Level/GCE A-C or Maths & English CSE Grade 1 or NARIC/ENIC which compares the qualification to UK GCSE (https://www.enic-naric.net/)
Care certificate
Level 3 vocational qualification or Short courses and completion of competency workbook equivalent to Level 3 in a range of patient and clinical care duties and/or Equivalent knowledge and experience in a range of clinical care duties equivalent to Level 3; - Theoretical knowledge - Experience of a range of care and related procedures - clinical observations - knowledge of relevant legislation

Knowledge & Skills Band 3

Essential

Basic IT skills to use electronic patient records and other Trust systems to update basic patient information from personal care and associated activity.
Analytical and judgement skills to make decisions based on patient / service user interactions and observations and metrics.
Understanding of the importance of robust, accurate, clear, timely documentation.
Excellent interpersonal, communication and active listening skills.

Personal Attributes (Band 2/3)

Essential

Ability to work independently and as part of a team.
Committed to providing high quality patient care.

Experience (Band 3)

Essential

Experience of working in health or social care.
Experience of undertaking and recording clinical observations and escalation of changes or findings.

Knowledge & Skills (Band 2/3)

Essential

Excellent interpersonal, communication and active listening skills. Ability to adopt appropriate styles and methods of communication.
Time-keeping, planning and prioritisation skills.
Insight into behaviours and skills of a carer and the need for effective team work.

Person Specification

Qualifications (Band 3)

Essential

Numeracy and Literacy Level 2 or Maths & English GCSE A-C/4-9 or Maths & English O Level/GCE A-C or Maths & English CSE Grade 1 or NARIC/ENIC which compares the qualification to UK GCSE (https://www.enic-naric.net/)
Care certificate
Level 3 vocational qualification or Short courses and completion of competency workbook equivalent to Level 3 in a range of patient and clinical care duties and/or Equivalent knowledge and experience in a range of clinical care duties equivalent to Level 3; - Theoretical knowledge - Experience of a range of care and related procedures - clinical observations - knowledge of relevant legislation

Knowledge & Skills Band 3

Essential

Basic IT skills to use electronic patient records and other Trust systems to update basic patient information from personal care and associated activity.
Analytical and judgement skills to make decisions based on patient / service user interactions and observations and metrics.
Understanding of the importance of robust, accurate, clear, timely documentation.
Excellent interpersonal, communication and active listening skills.

Personal Attributes (Band 2/3)

Essential

Ability to work independently and as part of a team.
Committed to providing high quality patient care.

Experience (Band 3)

Essential

Experience of working in health or social care.
Experience of undertaking and recording clinical observations and escalation of changes or findings.

Knowledge & Skills (Band 2/3)

Essential

Excellent interpersonal, communication and active listening skills. Ability to adopt appropriate styles and methods of communication.
Time-keeping, planning and prioritisation skills.
Insight into behaviours and skills of a carer and the need for effective team work.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

South Tees Hospitals NHS Foundation Trust

Address

The James Cook University Hospital

Marton Road

Middlesbrough

TS4 3BW

Employer's website

https://www.southtees.nhs.uk/ (Opens in a new tab)

Employer details

Employer name

South Tees Hospitals NHS Foundation Trust

Address

The James Cook University Hospital

Marton Road

Middlesbrough

TS4 3BW

Employer's website

https://www.southtees.nhs.uk/ (Opens in a new tab)