South Tees Hospitals NHS Foundation Trust

Clinical Support Worker Higher Level

The closing date is 20 June 2025

Job summary

An exciting role has opened to work as a Community Clinical Support Worker Higher Level within the multidisciplinary team working across Middlesbrough, Redcar and Cleveland. The post holder will be predominantly based in Redcar Coastal PCN.

This is an opportunity for those who are interested in working in the local community and being part of an exciting new model of working in the community localities of Middlesbrough, Redcar & Cleveland.

To work as part of the community nursing team; we deliver a 7 day service , including some weekends.

The post holder will undertake a broad range of care activities, including wound care, insulin administration and venepuncture

The role will require some flexibility and this may require the post holder to work across acute and community in response to service demands.

To support the delivery of patient care and other duties that contributes to the care environment. This might include, for example, having a "Link" role; supporting therapy and nursing/medical staff.

To support the delivery of a range of duties that support patient care and maintain a suitable working environment.

Successful candidate must also have access to a vehicle for work purposes to meet the requirements of the role.

Main duties of the job

The post holder will be an active member of the multi-disciplinary team (MDT), undertaking personal care activities, delegated clinical care duties, including clinical observations as directed by registered professionals and within clearly defined parameters, to provide healthcare and support that is individualised to the patient needs.

The post holder will update and maintain accurate records of any care provision and update and escalate any concerns from their observations and activities to the appropriate registered professional.

The post holder has a personal responsibility and duty of care to patients/service users; they are expected to comply fully with all Trust policies and protocols, including those related to patient safety and the prevention of healthcare associated infections. They must also promote dignity, privacy, and respect, to deliver compassionate, safe, high quality patient care.

About us

South Tees Hospitals NHS Foundation Trust offers leadership and improvement training to all new staff. This training programme has been designed to support our staff in developing their understanding of leadership and management skills. You will be expected to attend the following training sessions:o Your Leadership Impacto Service Improvement for Beginners

After you complete these one and a half days of training, you will be able to explore further leadership and improvement training opportunities. We also offer a range of additional in-house courses and bitesize programmes through our Leadership and Improvement Team

Date posted

06 June 2025

Pay scheme

Agenda for change

Band

Band 3

Salary

£24,625 to £25,674 a year per annum (pro rata)

Contract

Permanent

Working pattern

Full-time

Reference number

328-FCS-7071744-A

Job locations

Redcar Primary Care Hospital

West Dyke Road

Redcar

TS10 4NW

Job description

Job responsibilities

Please see the full job description and person specification document(s) for main responsibilities of the role.

Job description

Job responsibilities

Please see the full job description and person specification document(s) for main responsibilities of the role.

Person Specification

Knowledge & Skills

Essential

Excellent interpersonal, communication and active listening skills
Ability to adopt appropriate styles and methods of communication
Timekeeping, planning and prioritisation skills
Basic IT skills to use electronic patient records and other Trust systems
Analytical and judgement skills to make decisions based on patient / service user interactions and observations and metrics.
Understanding of the importance of robust, accurate, clear, timely documentation.

Desirable

Familiarity with current NHS and social care policies.

Experience

Essential

Experience of working in health or social care.
Experience of undertaking and recording clinical observations and escalation of changes or findings.

Qualifications & Training

Essential

Numeracy and Literacy Level 2 or Maths & English GCSE A-C/4-9 or Maths & English O Level/GCE A-C or Maths & English CSE Grade 1 or NARIC/ENIC which compares the qualification to UK GCSE (https://www.enic-naric.net/)
Care certificate
Level 3 vocational qualification or Short courses and completion of competency workbook equivalent to Level 3 in a range of patient and clinical care duties and/or Equivalent knowledge and experience in a range of clinical care duties equivalent to Level 3; - Theoretical knowledge - Experience of a range of care and related procedures. - clinical observations - knowledge of relevant legislation

Person Specification

Knowledge & Skills

Essential

Excellent interpersonal, communication and active listening skills
Ability to adopt appropriate styles and methods of communication
Timekeeping, planning and prioritisation skills
Basic IT skills to use electronic patient records and other Trust systems
Analytical and judgement skills to make decisions based on patient / service user interactions and observations and metrics.
Understanding of the importance of robust, accurate, clear, timely documentation.

Desirable

Familiarity with current NHS and social care policies.

Experience

Essential

Experience of working in health or social care.
Experience of undertaking and recording clinical observations and escalation of changes or findings.

Qualifications & Training

Essential

Numeracy and Literacy Level 2 or Maths & English GCSE A-C/4-9 or Maths & English O Level/GCE A-C or Maths & English CSE Grade 1 or NARIC/ENIC which compares the qualification to UK GCSE (https://www.enic-naric.net/)
Care certificate
Level 3 vocational qualification or Short courses and completion of competency workbook equivalent to Level 3 in a range of patient and clinical care duties and/or Equivalent knowledge and experience in a range of clinical care duties equivalent to Level 3; - Theoretical knowledge - Experience of a range of care and related procedures. - clinical observations - knowledge of relevant legislation

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

South Tees Hospitals NHS Foundation Trust

Address

Redcar Primary Care Hospital

West Dyke Road

Redcar

TS10 4NW

Employer's website

https://www.southtees.nhs.uk/ (Opens in a new tab)

Employer details

Employer name

South Tees Hospitals NHS Foundation Trust

Address

Redcar Primary Care Hospital

West Dyke Road

Redcar

TS10 4NW

Employer's website

https://www.southtees.nhs.uk/ (Opens in a new tab)