Clinical Support Worker/Clinical Support Worker Higher level

South Tees Hospitals NHS Foundation Trust

The closing date is 01 May 2025

Job summary

We are looking to recruit a motivated and enthusiastic Clinical Support Worker to complement our welcoming multi-disciplinary team within Eye Outpatients at The James Cook University Hospital.

Please note that this vacancy will close when we receive sufficient completed applications.

Please note if you do not have the qualifications or experience marked as essential for a Band 3 role, you will be appointed at a Band 2.

Band 2 requirements - willingness to undertake all relevant training and qualifications if wishing to develop into a band 3 role.

Band 3 requirements - Numeracy and Literacy Level 2 or GCSE equivalent (A-C/ 4-9)

Care certificate

Level 3 vocational qualification

Short courses and completion ofcompetency workbook equivalentto Level 3 in a range of patient andclinical care duties

and/or

Equivalent knowledge andexperience in a range of clinicalcare duties equivalent to Level 3;

- Theoretical knowledge

- Experience of a range ofcare and related procedures

- clinical observations

- knowledge of relevantlegislation

There is a clear framework to allow for postholders to develop from a band 2 to band 3 and this includes completion of the qualifications.

Main duties of the job

The department currently offers a range of services for adult patients accessing the service for elective and acute treatment. The successful candidate will be based at The James Cook University Hospital Eye OPD and occasionally may be asked to work across sites at our Eye OPD at The Friarage Hospital, delivering safe, effective, high quality care to our patients.

This is a great opportunity to join our team and to be involved in the future of Ophthalmology care here at The James Cook University Hospital.

South Tees Hospitals NHS Foundation Trust offers leadership and improvement training to all new staff. This training programme has been designed to support our staff in developing their understanding of leadership and management skills. You will be expected to attend the following training sessionso Your Leadership Impacto Service Improvement for Beginners

After you complete these one and a half days of training, you will be able to explore further leadership and improvement training opportunities. We also offer a range of additional in-house courses and bitesize programmes through our Leadership and Improvement Team.

About us

South Tees Hospitals is the largest hospital trust in the Tees Valley with two acute hospitals and services in a number of community hospitals.

The James Cook University Hospital in Middlesbrough is a designated major trauma centre and provides all its specialties from one site which is unique for a hospital of its size. It provides a wide range of district general hospital services and specialist services such as neurosciences, renal medicine, spinal injuries, major trauma, cardiothoracics, vascular surgery and cancer services. It has 1,024 beds, a 24-hour acute admissions unit and an emergency department which houses the major trauma centre for Durham, East Cleveland, Tees Valley and North Yorkshire and has its own helipad. In 2012 the Middlesbrough hospital completed a £35 million redevelopment of its cancer services and is now proud to provide some of the best facilities in Europe. The James Cook University Hospital has a modern, central operating suite containing 20 well-equipped theatres and a 16-bedded intensive care unit. There is also an Institute of Learning, Research and Innovation on site, embracing postgraduate medical education, undergraduate teaching centre, nurse training school, the school of radiography and library facilities.

The Friarage Hospital in Northallerton is an essential part of our organisation and an important point of delivery for the community. It is one of the smallest district general hospitals in the country and has 189 inpatient beds.

Date posted

25 April 2025

Pay scheme

Agenda for change

Band

Band 2

Salary

£24,169 to £25,674 a year per annum

Contract

Permanent

Working pattern

Full-time

Reference number

328-HNO-6973614-A

Job locations

The James Cook University Hospital

Marton Road

Middlesbrough

TS4 3BW

Job description

Job responsibilities

Please see the full job description and person specification document(s) for main responsibilities of the role.

Job description

Job responsibilities

Please see the full job description and person specification document(s) for main responsibilities of the role.

Person Specification

QUALIFICATIONS & TRAINING B3

Essential

Numeracy and Literacy Level 2 or Maths & English GCSE A-C/4-9 or Maths & English O Level/GCE A-C or Maths & English CSE Grade 1 or NARIC/ENIC which compares the qualification to UK GCSE (https://www.enic-naric.net)
Care certificate
Level 3 vocational qualification or Short courses and completion of competency workbook equivalent to Level 3 in a range of patient and clinical care duties and/or Equivalent knowledge and experience in a range of clinical care duties equivalent to Level 3. - Theoretical knowledge - Experience of a range of care and related procedures - clinical observations - knowledge of relevant legislation

EXPERIENCE B3

Essential

Experience of working in health or social care.
Experience of undertaking and recording clinical observations and escalation of changes or findings.

Desirable

Experience of working in an NHS care role.

Knowledge and Skills - B2/3

Essential

Insight into behaviours and skills of a carer and the need for effective team work.
Awareness of GDPR and the need for confidentiality

Desirable

Working knowledge of STHFT policies and procedures.
Familiarity with current NHS and social care policies.

Person Specification

QUALIFICATIONS & TRAINING B3

Essential

Numeracy and Literacy Level 2 or Maths & English GCSE A-C/4-9 or Maths & English O Level/GCE A-C or Maths & English CSE Grade 1 or NARIC/ENIC which compares the qualification to UK GCSE (https://www.enic-naric.net)
Care certificate
Level 3 vocational qualification or Short courses and completion of competency workbook equivalent to Level 3 in a range of patient and clinical care duties and/or Equivalent knowledge and experience in a range of clinical care duties equivalent to Level 3. - Theoretical knowledge - Experience of a range of care and related procedures - clinical observations - knowledge of relevant legislation

EXPERIENCE B3

Essential

Experience of working in health or social care.
Experience of undertaking and recording clinical observations and escalation of changes or findings.

Desirable

Experience of working in an NHS care role.

Knowledge and Skills - B2/3

Essential

Insight into behaviours and skills of a carer and the need for effective team work.
Awareness of GDPR and the need for confidentiality

Desirable

Working knowledge of STHFT policies and procedures.
Familiarity with current NHS and social care policies.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.