Education Administrator

South Tees Hospitals NHS Foundation Trust

The closing date is 25 March 2025

Job summary

This post is for internal candidates to South Tees Trust. If you are not currently working within the trust your application will not be reviewed and automatically rejected at shortlisting stage. Please be aware of this when submitting your application.

To provide a high quality administrative support service and ensure excellent customer care and experience for staff, students and external partners.

We are currently offering an opportunity for an Administrator to work in the Education and Practice Development Team at The James Cook University Hospital.

Main duties of the job

To provide professional administration to support the Education and Practice Development team, which consists of:

The Practice Placement Facilitator Team
The Preceptorship and Nursing Apprenticeship Team
Clinical Education Team
Admin and Funding Team

To act as first point of contact for all staff, students and line managers, to provide routine advice, guidance and support to book onto relevant sessions, workshops and study days to meet their educational needs.

To support and facilitate the provision of study days / workshops including arranging venues, equipment and speakers as needed, sending reminders, producing registers and distribution of certificates for compliance as appropriate.

The post holder will also develop and maintain databases to record all these activities.

To establish links and liaise with both internal and external colleagues and organisations.

To effectively maintain information data systems, ensuring the systems used maximise efficiency and provide essential data required for organisational reporting.

To regularly communicate confidential, sensitive and contentious information with the team and health care staff, adhering to confidentiality regulations, in an effective, caring and compassionate manner.

To abide by the NHS Values, Constitution, trust policies, procedures and General Data Protection Regulations (GDPF). Please note this post may close at sufficient applicants.

Please note this post may close at sufficient applicants

About us

Leadership and Improvement Training

South Tees Hospitals NHS Foundation Trust offers leadership and improvement training to all new staff. This training programme has been designed to support our staff in developing their understanding of leadership and management skills. You will be expected to attend the following training sessions

Your Leadership Impact

Service Improvement for Beginners

After you complete these one and a half days of training, you will be able to explore further leadership and improvement training opportunities. We also offer a range of additional in-house courses and bitesize programmes through our Leadership and Improvement Team.

Date posted

11 March 2025

Pay scheme

Agenda for change

Band

Band 3

Salary

£24,071 to £25,674 a year per annum

Contract

Permanent

Working pattern

Full-time

Reference number

328-CP-6968056

Job locations

The James Cook University Hospital

Marton Road

Middlesbrough

TS4 3BW

Job description

Job responsibilities

Please see the full job description and person specification document(s) for main responsibilities of the role.

Job description

Job responsibilities

Please see the full job description and person specification document(s) for main responsibilities of the role.

Person Specification

Experience

Essential

Extensive use of Office and Outlook, including word, excel, PowerPoint, email and internet
Administrative experience

Desirable

Healthcare or NHS Trust experience

Qualifications

Essential

NVQ3 level Secretarial or Business Administrative qualification, or equivalent level of demonstrable experience (using the 'knowledge and skills' criteria above)
GCSE in Maths and English (A-C/4-9) or Functional Skills (level 2)

Knowledge

Essential

Excellent communication and interpersonal skills
Excellent planning, prioritisation and organisational skills
Excellent spread sheet and database skills
Understanding of secretarial/clerical processes
Knowledge of General Data Protection Regulations

Desirable

Trust experience, knowledge of STHFT policies and procedures
Experience in working in an educational environment

Person Specification

Experience

Essential

Extensive use of Office and Outlook, including word, excel, PowerPoint, email and internet
Administrative experience

Desirable

Healthcare or NHS Trust experience

Qualifications

Essential

NVQ3 level Secretarial or Business Administrative qualification, or equivalent level of demonstrable experience (using the 'knowledge and skills' criteria above)
GCSE in Maths and English (A-C/4-9) or Functional Skills (level 2)

Knowledge

Essential

Excellent communication and interpersonal skills
Excellent planning, prioritisation and organisational skills
Excellent spread sheet and database skills
Understanding of secretarial/clerical processes
Knowledge of General Data Protection Regulations

Desirable

Trust experience, knowledge of STHFT policies and procedures
Experience in working in an educational environment

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.