Receptionist/Admin Assistant

South Tees Hospitals NHS Foundation Trust

This job is now closed

Job summary

Department: Dermatology, One Life Medical Centre

1 x 37.5 hours

The post holder will provide a high quality reception service to patients attending outpatient clinics as well as maintaining an effective appointments system. Main duties will be to greet patients and arrange their further appointments as instructed by the clinical staff. You will be dealing with a wide range of enquires on a face to face basis as week as over the telephone and you will obtain and update patient information using the main hospital computer system (CaMIS)

Main duties of the job

Our ideal candidate will need excellent customer care skills to deal with all people in a pleasant, polite and effective manner. Computer skills are required and you should have a good standard of numeracy and literacy. You must be able to think through problems using your own initiative. Commitment to work as part of a departmental team is very important. The workload is busy and physical and you will be expected to work with speed and of course accuracy at all times.

Please note that this vacancy will close when we receive sufficient completed applications.

About us

Leadership and Improvement TrainingSouth Tees Hospitals NHS Foundation Trust offers leadership and improvement training to all new staff. This training programme has been designed to support our staff in developing their understanding of leadership and management skills. You will be expected to attend the following training sessionso Your Leadership Impacto Service Improvement for Beginners

After you complete these one and a half days of training, you will be able to explore further leadership and improvement training opportunities. We also offer a range of additional in-house courses and bitesize programmes through our Leadership and Improvement Team.

Date posted

21 August 2024

Pay scheme

Agenda for change

Band

Band 2

Salary

£23,615 a year Per annum

Contract

Permanent

Working pattern

Full-time

Reference number

328-HNO-6427327

Job locations

One Life Medical Centre

Linthorpe Road

Middlesbrough

TS1 3QY

Job description

Job responsibilities

Please see the full job description and person specification document(s) for main responsibilities of the role.

Job description

Job responsibilities

Please see the full job description and person specification document(s) for main responsibilities of the role.

Person Specification

Qualifications

Essential

oGCSE in Maths and English or Functional Skills (level 2)
oNVQ 2 in Business Administration or equivalent experience

Knowledge and Skills

Essential

Excellent communication and interpersonal skills
Understanding of clerical processes

Person Specification

Qualifications

Essential

oGCSE in Maths and English or Functional Skills (level 2)
oNVQ 2 in Business Administration or equivalent experience

Knowledge and Skills

Essential

Excellent communication and interpersonal skills
Understanding of clerical processes

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.