Job summary
This post is for internal candidates to South Tees Trust. If you are not currently working within the trust your application will not be reviewed and automatically rejected at shortlisting stage. Please be aware of this when submitting your application.
South Tees Hospitals NHS Foundation Trust is seeking a Digital Systems Analyst to support its digital transformation plan including the implementation of a new market leading Digital Health Record (Alcidion - Miya Precision) and Electronic Prescribing and Medicine Administration system (Better Meds).
The successful candidate will be responsible for the day-to-day technical support of the trusts systems including maintenance, system upgrades and supporting business intelligence.
This is an exciting role for someone who is technically minded, passionate about digital transformation, and who has a drive to help South Tees Hospitals NHS Trust improve its digital maturity .
Main duties of the job
- Ability to analyse and interpret simple and highly complex IT/system and data issues, be able to communicate highly complex IT and system matters to all levels of staff.
- Plan and schedule work in order to deliver tasks required within the project plan to timescale.
- Management of systems users.
- Investigate problems/issues/bugs reported against systems, logging calls with the supplier as necessary and liaising with the supplier in order to resolve outstanding issues.
- Develop performance activity statistical reports and provide information to the Collaborative leads and other agencies/departments as required.
- Respond to ad hoc queries relating to information requirements from the data sources
- Responsible for co-ordinating system upgrades and the testing prior to implementation, ensuring that all change control procedures are adhered to.
- Planning of system installation and upgrades which may impact users across the Trust.
- Assist Digital training and Business Change teams as required
- The post holder must be able to provide support for evolving integrated healthcare delivery systems, technical innovations and increasingly complex regulatory environments and will establish and maintain communication networks at all levels.
- Provide out-of-hours on-call service for support of the systems (on rota basis).
- Carry out other duties as may be required by the Business Change Lead/ Programme Manager.
About us
South Tees Hospitals NHS Foundation Trust offers leadership and improvement training to all new staff to the Trust; this training programme has been designed to support our leaders in developing their understanding of leadership and management skills. You will be expected to attend the leadership development programme, and the Quality Improvement Programme that the Trust delivers. This programme aims to
Explore leadership within the NHS
Promote Trust Values and Behaviours
Develop your Leadership effectiveness and skills
Practitioner level in quality improvement, equipping you with the skills to champion, lead and complete quality improvement within your role
After you complete this four and a half days of training you will be able to explore further leadership and improvement training opportunities, we offer further in-house courses dependent upon your role and bitesize programmes and leadership apprenticeships at level 3,5 and 7.
Job description
Job responsibilities
Details of the full job description and person specification are available to view when you click to apply for the vacancy and click on the about this job link and the documents will be attached at the bottom of the screen.
Job description
Job responsibilities
Details of the full job description and person specification are available to view when you click to apply for the vacancy and click on the about this job link and the documents will be attached at the bottom of the screen.
Person Specification
KNOWLEDGE & SKILLS
Essential
- Substantial years' of experience in computing.
- Knowledge of clinical management systems
- Demonstrable knowledge of Information Governance
- Knowledge of the current Data Protection Act and Access to Health Records Act
- Knowledge of the NHS Plan and Modernisation agenda.
Desirable
- Knowledge of databases and system configuration.
- Knowledge of Hospital Business process redesign
- Knowledge of Change Management and Project Management
QUALIFICATIONS & TRAINING
Essential
- Educated to degree level in relevant subject or equivalent level of experience of working at a similar level in specialist area
- Post-qualification knowledge and working experience in the use of PCs, software and major corporate clinical systems
Desirable
- Prince 2 Foundation or comparable project-management related qualification.
EXPERIENCE
Essential
- Experience of supporting large number of users in a technical support field.
- Multidisciplinary team working
- Creation and management of system users using Role Based Access Control
- Experienced in the production of concise, complex and technical documentation, policies and procedures.
- Experience of using system usage data to produce performance activity reports and to respond to ad hoc data queries
Desirable
- Experience managing clinical systems.
- Awareness of National Health Service Data standards and statutory information requirements
- Knowledge of the NHS Plan and Modernisation agenda.
- Knowledge of system security issues and policies.
- Experience of change control processes
PERSONAL ATTRIBUTES
Essential
- Analytical thinking
- Ability to analyse and interpret simple and highly complex IT/system and data issues, be able to communicate highly complex IT and system matters to all levels of staff
- Ability to learn new software and system changes.
- Ability to investigate, analyse and diagnose complex information and identify system information problems.
- Excellent written, keyboard, verbal communication and interpersonal skills.
- Ability to work without supervision and make informed decisions on his/her own initiative and cope under pressure.
- Ability to work to a high standard of data quality
- Excellent proven problem solving and fault finding skills.
Desirable
- Excellent clinical knowledge and enthusiasm to work alongside healthcare staff in the clinical areas.
Person Specification
KNOWLEDGE & SKILLS
Essential
- Substantial years' of experience in computing.
- Knowledge of clinical management systems
- Demonstrable knowledge of Information Governance
- Knowledge of the current Data Protection Act and Access to Health Records Act
- Knowledge of the NHS Plan and Modernisation agenda.
Desirable
- Knowledge of databases and system configuration.
- Knowledge of Hospital Business process redesign
- Knowledge of Change Management and Project Management
QUALIFICATIONS & TRAINING
Essential
- Educated to degree level in relevant subject or equivalent level of experience of working at a similar level in specialist area
- Post-qualification knowledge and working experience in the use of PCs, software and major corporate clinical systems
Desirable
- Prince 2 Foundation or comparable project-management related qualification.
EXPERIENCE
Essential
- Experience of supporting large number of users in a technical support field.
- Multidisciplinary team working
- Creation and management of system users using Role Based Access Control
- Experienced in the production of concise, complex and technical documentation, policies and procedures.
- Experience of using system usage data to produce performance activity reports and to respond to ad hoc data queries
Desirable
- Experience managing clinical systems.
- Awareness of National Health Service Data standards and statutory information requirements
- Knowledge of the NHS Plan and Modernisation agenda.
- Knowledge of system security issues and policies.
- Experience of change control processes
PERSONAL ATTRIBUTES
Essential
- Analytical thinking
- Ability to analyse and interpret simple and highly complex IT/system and data issues, be able to communicate highly complex IT and system matters to all levels of staff
- Ability to learn new software and system changes.
- Ability to investigate, analyse and diagnose complex information and identify system information problems.
- Excellent written, keyboard, verbal communication and interpersonal skills.
- Ability to work without supervision and make informed decisions on his/her own initiative and cope under pressure.
- Ability to work to a high standard of data quality
- Excellent proven problem solving and fault finding skills.
Desirable
- Excellent clinical knowledge and enthusiasm to work alongside healthcare staff in the clinical areas.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
