Endoscopy Administration Assistant - Friarage

Job summary

Up to 37.5 Hours per week

An exciting opportunity has arisen as part of the expansion of the Endoscopy service to become part of our administrative support team based at the Friarage Hospital, Northallerton.

Based in the brand new Endoscopy Unit opening at our Friarage site, now is an exciting time to become part of our growing Endoscopy Administration team supporting the growth and development of the service.

The successful applicant will play a pivotal role at the start of our patient's journey as you will be the first point of contact for our patients.

Working closely with our booking team and nursing staff you will help to deliver an outstanding patient experience. We are looking for people who have excellent inter-personal skills to help put our patients at the heart of our service.

You'll be meticulous and organised and able to manage your own workload. Communicating directly with patients to ensure that we are meeting their needs you'll be a role model for the Trust values of being Respectful, Supportive and Caring both to your patients and other colleagues.

Main duties of the job

The successful candidate will play an active role in supporting others to achieve the smooth day-today running of the busy Endoscopy Service within the South Tees NHS Foundation Trust.

The Endoscopy Administration Assistant will provide a comprehensive, effective and professional administrative support within the administrative and clerical function of the Endoscopy Service.

The successful candidate will act as first point of contact for all related enquiries from patients, nursing staff and other visitors to the department providing an outstanding reception service. you will manage patient attendance and update of e-Camis or Medilogik computer systems highlighting patient non-attendance/outcome of appointments so the patient can continue on their treatment pathway.

Coordinating management of patient health records for appropriate clinic/endoscopy lists you'll have a keen eye for detail and be meticulous in your preparation to ensure that our department runs as smoothly as possible for both patients and clinicians.

This post will close once sufficient applications have been received.

About us

South Tees Hospitals is the largest hospital trust in the Tees Valley with two acute hospitals and services in a number of community hospitals.

South Tees Hospitals NHS Foundation Trust offers Novice leadership and improvement training to all new staff to the Trust.

Employer details

Employer name

South Tees Hospitals NHS Foundation Trust

Address

Friarage Hospital

Bullamoor Road

Northallerton

DL6 1JG

Employer's website

https://www.southtees.nhs.uk/ (Opens in a new tab)

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Employer details

Employer name

South Tees Hospitals NHS Foundation Trust

Address

Friarage Hospital

Bullamoor Road

Northallerton

DL6 1JG

Employer's website

https://www.southtees.nhs.uk/ (Opens in a new tab)

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