Medical Secretary/Higher Medical Secretary

South Tees Hospitals NHS Foundation Trust

This job is now closed

Job summary

37.5 Hours per week

Department - Ophthalmology

This role is to work from Monday to Friday on site, within the core hours of 08.00 - 17.00 (7.5 hours per day).

Dependent upon experience, consideration may be taken to appoint at Band 4.

We are looking for an experienced secretary to join the secretarial and administration team in Ophthalmology. The post offers excellent opportunities for an enthusiastic and conscientious person to provide a comprehensive medical secretarial service to consultants and junior medical staff in an efficient and timely manner, assisting in the organisation of their workload and contributing to the overall success of the organisation.

Main duties of the job

You will have previous medical secretarial and administrative experience, preferably in a health care setting. It is essential that you have strong IT skills, a good level of general education, an extensive knowledge of Office and Outlook (including Word, Excel, PowerPoint, email and internet) along with advanced typing/word processing qualifications/skills.

You will have excellent communication, interpersonal and organisational skills. It's important that you are flexible, able to act on your own initiative and work both independently and as part of a team. You must be able to work under pressure to tight deadlines and prioritise workloads as well as being positive and enthusiastic.

This vacancy will close when we receive sufficient completed applications.

South Tees Hospitals NHS Foundation Trust offers leadership and improvement training to all new staff to the Trust; this training programme has been designed to support our leaders in developing their understanding of leadership and management skills. You will be expected to attend the New and Aspiring leaders programme, and the Foundation Quality Improvement Programme that the Trust delivers. After you complete this one and a half day of training you will be able to explore further leadership and improvement training opportunities, we offer further in-house courses and bitesize programmes and leadership apprenticeships at level 3, 5 and 7.

About us

South Tees Hospitals is the largest hospital trust in the Tees Valley with two acute hospitals and services in a number of community hospitals.

The James Cook University Hospital in Middlesbrough is a designated major trauma centre and provides all its specialties from one site which is unique for a hospital of its size. It provides a wide range of district general hospital services and specialist services such as neurosciences, renal medicine, spinal injuries, major trauma, cardiothoracics, vascular surgery and cancer services. It has 1,024 beds, a 24-hour acute admissions unit and an emergency department which houses the major trauma centre for Durham, East Cleveland, Tees Valley and North Yorkshire and has its own helipad. In 2012 the Middlesbrough hospital completed a £35 million redevelopment of its cancer services and is now proud to provide some of the best facilities in Europe. The James Cook University Hospital has a modern, central operating suite containing 20 well-equipped theatres and a 16-bedded intensive care unit. There is also an Institute of Learning, Research and Innovation on site, embracing postgraduate medical education, undergraduate teaching centre, nurse training school, the school of radiography and library facilities.

The Friarage Hospital in Northallerton is an essential part of our organisation and an important point of delivery for the community. It is one of the smallest district general hospitals in the country and has 189 inpatient beds.

Date posted

27 March 2024

Pay scheme

Agenda for change

Band

Band 3

Salary

£22,816 to £27,596 a year per annum

Contract

Permanent

Working pattern

Full-time

Reference number

328-HNO-6030835

Job locations

The James Cook University Hospital

Marton Road

Middlesbrough

TS4 3BW

Job description

Job responsibilities

Please see the full job description and person specification document(s) for main responsibilities of the role.

Job description

Job responsibilities

Please see the full job description and person specification document(s) for main responsibilities of the role.

Person Specification

Qualifications/ Training

Essential

GCSE's English and Maths A-C or equivalent qualification or equivalent work experience (B3/4)
NVQ 3 in Business Administration or equivalent experience or RSA/OCR 3 qualification (or equivalent level word processing qualification or experience) (B3/4)
Medical Terminology qualification or equivalent level of working experience with medical terminology (B4)
Audio-typing qualification or equivalent level of working experience with medical terminology (B4)
Customer Care qualification level 2 (B4)

Desirable

Medical Terminology qualification or equivalent level of working experience with medical terminology (B3)
Audio-typing qualification or equivalent level of working experience with medical terminology (B3)
Customer Care qualification level 2 (B3)

Experience

Essential

Secretarial and administrative experience (B3/4)
Extensive use of Office and Outlook, including word, excel and powerpoint, e-mail and internet (B3/4)

Desirable

Healthcare / NHS Trust experience (B3/4)
Previous experience working within a team (B3/4)

Knowledge & Skills

Essential

Excellent planning, prioritisation and organisational skills (B3/4)
Efficient and accurate word processing skills (B3/4)
Substantial working knowledge of secretarial/clerical processes (B4)
Understanding of secretarial/clerical processes (B3)
Substantial Working Knowledge of Functionality of Patient Administration System (B4)
Understanding of a range of work procedures associated with outpatient clinic arrangements, secretarial office procedures and case note procedures (B4)
Knowledge of General Data Protection Regulations and patient confidentiality (B4)

Desirable

Trust experience; knowledge of STHFT policies and procedures (B3/4)
Working knowledge of the functionality of Patient Administration Systems (B3)
Understanding of a range of work procedures associated with outpatient clinic arrangements, secretarial office procedures and case note procedures (B3)
Knowledge of medical terminology (B3)
Awareness of General Data Protection Regulations and patient confidentiality (B3)

Person Specification

Qualifications/ Training

Essential

GCSE's English and Maths A-C or equivalent qualification or equivalent work experience (B3/4)
NVQ 3 in Business Administration or equivalent experience or RSA/OCR 3 qualification (or equivalent level word processing qualification or experience) (B3/4)
Medical Terminology qualification or equivalent level of working experience with medical terminology (B4)
Audio-typing qualification or equivalent level of working experience with medical terminology (B4)
Customer Care qualification level 2 (B4)

Desirable

Medical Terminology qualification or equivalent level of working experience with medical terminology (B3)
Audio-typing qualification or equivalent level of working experience with medical terminology (B3)
Customer Care qualification level 2 (B3)

Experience

Essential

Secretarial and administrative experience (B3/4)
Extensive use of Office and Outlook, including word, excel and powerpoint, e-mail and internet (B3/4)

Desirable

Healthcare / NHS Trust experience (B3/4)
Previous experience working within a team (B3/4)

Knowledge & Skills

Essential

Excellent planning, prioritisation and organisational skills (B3/4)
Efficient and accurate word processing skills (B3/4)
Substantial working knowledge of secretarial/clerical processes (B4)
Understanding of secretarial/clerical processes (B3)
Substantial Working Knowledge of Functionality of Patient Administration System (B4)
Understanding of a range of work procedures associated with outpatient clinic arrangements, secretarial office procedures and case note procedures (B4)
Knowledge of General Data Protection Regulations and patient confidentiality (B4)

Desirable

Trust experience; knowledge of STHFT policies and procedures (B3/4)
Working knowledge of the functionality of Patient Administration Systems (B3)
Understanding of a range of work procedures associated with outpatient clinic arrangements, secretarial office procedures and case note procedures (B3)
Knowledge of medical terminology (B3)
Awareness of General Data Protection Regulations and patient confidentiality (B3)