Clerical assistant/ Typist

South Tees Hospitals NHS Foundation Trust

This job is now closed

Job summary

37.5 Hours per week (Permanent)

SOUTH TEES HOSPITALS NHS FOUNDATION TRUST

LOCATION: SOUTH TEES HOSPITALS NHS TRUST (Friarage Hospital)

SERVICE: MSK SERVICE (Hambleton & Richmondshire)

JOB TITLE: Clerical Assistant / Typist

BAND: 2

BASE: MSK / Physiotherapy Department, Friarage Hospital, Northallerton

HOURS: 37.5 Hours

SALARY: AFC Pay and Conditions

An opportunity has arisen for an enthusiastic and motivated clerical assistant / typist to join the MSK / Physiotherapy Service, based at the Friarage Hospital, Northallerton.

The role will be to provide clerical support, typing and reception cover for the MSK and Physiotherapy Departments.

Candidates must have previous clerical and typing experience. Knowledge of SystmOne, Choose & Book and medical terminology is desirable but not essential.

If you would like more information please contact Marie Calvert, MSK Clinic Co-ordinator at the MSK Service, Tel: 01609 763787 or Angela Wilkin, Service Lead MSK on 01642 835590.

Please note that this vacancy will close when we receive sufficient completed applications.

Main duties of the job

To be effective in this role you must be able to work as part of a team, have an excellent telephone manner and be capable of sustaining a high level of client service.

Previous experience in a busy office/reception environment is beneficial. We require a flexible and organised person to join the team and assist in the smooth running of the service.

Good communication skills are necessary and the post holder would need to have good organisational skills and be competent in IT. Knowledge of SystmOne would be desirable.

Duties will include:-

Providing typing to the musculoskeletal clinics including letters, reports, discharges as required (formatting electronically dictated clinic letters).

Using hospital IT systems to track appointments, reports, details etc as required.

Maintain patient records using SystmOne.

Liaise with other departments, GPs, hospitals to obtain information regarding patients.

Answer telephone queries, convey messages and transfer calls as necessary.

To maintain effective communication links within the musculoskeletal service / physiotherapy service and across the Trust and external agencies

Provide cover for Physiotherapy Reception.

To develop and improve competence in self and acquire new skills and apply to practice

Other office duties such as photocopying as required.

About us

South Tees Hospitals is the largest hospital trust in the Tees Valley with two acute hospitals and services in a number of community hospitals.

The James Cook University Hospital in Middlesbrough is a designated major trauma centre and provides all its specialties from one site which is unique for a hospital of its size. It provides a wide range of district general hospital services and specialist services such as neurosciences, renal medicine, spinal injuries, major trauma, cardiothoracics, vascular surgery and cancer services. It has 1,024 beds, a 24-hour acute admissions unit and an emergency department which houses the major trauma centre for Durham, East Cleveland, Tees Valley and North Yorkshire and has its own helipad. In 2012 the Middlesbrough hospital completed a £35 million redevelopment of its cancer services and is now proud to provide some of the best facilities in Europe. The James Cook University Hospital has a modern, central operating suite containing 20 well-equipped theatres and a 16-bedded intensive care unit. There is also an Institute of Learning, Research and Innovation on site, embracing postgraduate medical education, undergraduate teaching centre, nurse training school, the school of radiography and library facilities.

The Friarage Hospital in Northallerton is an essential part of our organisation and an important point of delivery for the community. It is one of the smallest district general hospitals in the country and has 189 inpatient beds.

Date posted

20 March 2024

Pay scheme

Agenda for change

Band

Band 2

Salary

£22,383 a year per annum

Contract

Permanent

Working pattern

Full-time, Job share

Reference number

328-HNO-5999236

Job locations

Friarage Hospital

Bullamoor Road

Northallerton

DL6 1JG

Job description

Job responsibilities

South Tees Hospitals NHS Foundation Trust offers Novice leadership and improvement training to all new staff to the Trust.

Please see the full job description and person specification document(s) for main responsibilities of the role.

Job description

Job responsibilities

South Tees Hospitals NHS Foundation Trust offers Novice leadership and improvement training to all new staff to the Trust.

Please see the full job description and person specification document(s) for main responsibilities of the role.

Person Specification

Knowledge & Skills

Essential

Typing experience

Qualifications & Training

Essential

To have achieved a basic level of education.
Proven keyboard skills with an RSA II word processing or typewriting qualifications or equivalent qualification/experience
Academic qualification relating to computer applications equivalent to Microsoft word processing

Desirable

To hold an NVQ II in Customer Care desirable

Experience

Essential

Previous relevant experience working in an office environment
Knowledge of a range of clerical procedures and software programmes

Desirable

Experience working in a health care setting desirable
Experience using SystmOne
Experience using Choose & Book

Person Specification

Knowledge & Skills

Essential

Typing experience

Qualifications & Training

Essential

To have achieved a basic level of education.
Proven keyboard skills with an RSA II word processing or typewriting qualifications or equivalent qualification/experience
Academic qualification relating to computer applications equivalent to Microsoft word processing

Desirable

To hold an NVQ II in Customer Care desirable

Experience

Essential

Previous relevant experience working in an office environment
Knowledge of a range of clerical procedures and software programmes

Desirable

Experience working in a health care setting desirable
Experience using SystmOne
Experience using Choose & Book

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.