Job summary
We are seeking two General Managers to join the Trust at an exciting time to support a series of work streams working across the Trust. Both roles will work closely with the Chief Operating Officer and the Senior Operational team on a wide range of projects. The focus will be on supporting the full range of clinical directorates across the organisation with focussed project work and wider thematic work supporting the Trust wide improvement groups.
As a General Manager you will need to understand competing priorities and situational assessment to enable you to undertake complex judgements and decisions in a timely and agile environment. You will keep abreast of operational developments out with your standard portfolio of work.
Main duties of the job
Main duties of the job
To support the Chief Operating Officer and the Senior Operational team working closely with a range of Clinical Directors and Nursing leaders to provide operational leadership, business development and people management for a range of projects. All work will be delivered to ensure high quality patient care is delivered within available resources and in line with the Trust's overarching strategic objectives.
The General Managers will work to the Chief Operating Officer and their team in developing a culture of high performance, ownership and accountability where safety, quality and excellence in patient outcome and experience is consistently delivered, in line with not only national and locally agreed standards but also the higher standards of performance the Trust sets itself.
The General Manager is expected to act as a change agent and be highly visible to frontline staff, demonstrating strong personal leadership and direction whilst at the same time supporting the building of an effective leadership and management team within the Directorate(s) to ensure organisation sustainability.
This is a band 8 post, however, would consider a development opportunity of a band 7 working towards achieving the competencies of a band 8.
Interviews are expected to take place week commencing 15 April 2024
About us
South Tees Hospitals NHS Foundation Trust offers leadership and improvement training to all new staff to the Trust; this training programme has been designed to support our leaders in developing their understanding of leadership and management skills. You will be expected to attend the leadership development programme, and the Quality Improvement Programme that the Trust delivers. This programme aims to:
- Explore leadership within the NHS
- Promote Trust Values and Behaviours
- Develop your Leadership effectiveness and skills
- Practitioner level in quality improvement, equipping you with the skills to champion, lead and complete quality improvement within your role
After you complete this four and a half days of training you will be able to explore further leadership and improvement training opportunities, we offer further in-house courses dependent upon your role and bitesize programmes and leadership apprenticeships at level 3,5 and 7
Job description
Job responsibilities
Please see the full job description and person specification document(s) for main responsibilities of the role.
Job description
Job responsibilities
Please see the full job description and person specification document(s) for main responsibilities of the role.
Person Specification
Knowledge and Skills
Essential
- Proven ability to be intellectually flexible and to be able to look beyond existing processes and ways of working to produce more effective service delivery.
- Evidence of a sound understanding in operational management, lean manufacturing, six sigma etc. or comparable service improvement methodologies. A strong knowledge of change and project management processes.
- A sound understanding of the NHS current legislation and national strategy.
- Comprehensive knowledge of financial and commissioning framework and experience of workforce and capacity planning. Knowledge of budgetary planning and cost improvement planning processes
Desirable
- Thorough understanding of NHS waiting time targets
Qualificaitons and Training
Essential
- Degree/Diploma in relevant area
- Postgrad diploma in leadership qualification or equivalent experience
- Relevant Masters Level Qualification
- Project Management experience and/or qualifications.
- Demonstrable experience in management, including direct line management responsibility
- Evidence of continuing professional development.
Experience
Essential
- Experience and evidence of creative strategic thinking.
- Experience of successfully managing significant change/project management.
- Recent evidence and experience of positive leadership skills and the ability to transform and lead a team to work effectively together.
- Experience of translating strategic goals into effective operational plans and objectives
- Substantial and relevant management experience, including line management in an operational role.
- Demonstrate achievements in managing and meeting targets through finance and commissioning frameworks.
Desirable
- Experience in capacity and service planning within an acute health care setting
- Experience of writing Service Level Agreements
Personal Attributes
Essential
- Ability to establish credibility and develop and maintain effective working relationships at operational and senior management levels.
- Ability to form and maintain successful working relationships with commissioners, service providers and third party suppliers
Person Specification
Knowledge and Skills
Essential
- Proven ability to be intellectually flexible and to be able to look beyond existing processes and ways of working to produce more effective service delivery.
- Evidence of a sound understanding in operational management, lean manufacturing, six sigma etc. or comparable service improvement methodologies. A strong knowledge of change and project management processes.
- A sound understanding of the NHS current legislation and national strategy.
- Comprehensive knowledge of financial and commissioning framework and experience of workforce and capacity planning. Knowledge of budgetary planning and cost improvement planning processes
Desirable
- Thorough understanding of NHS waiting time targets
Qualificaitons and Training
Essential
- Degree/Diploma in relevant area
- Postgrad diploma in leadership qualification or equivalent experience
- Relevant Masters Level Qualification
- Project Management experience and/or qualifications.
- Demonstrable experience in management, including direct line management responsibility
- Evidence of continuing professional development.
Experience
Essential
- Experience and evidence of creative strategic thinking.
- Experience of successfully managing significant change/project management.
- Recent evidence and experience of positive leadership skills and the ability to transform and lead a team to work effectively together.
- Experience of translating strategic goals into effective operational plans and objectives
- Substantial and relevant management experience, including line management in an operational role.
- Demonstrate achievements in managing and meeting targets through finance and commissioning frameworks.
Desirable
- Experience in capacity and service planning within an acute health care setting
- Experience of writing Service Level Agreements
Personal Attributes
Essential
- Ability to establish credibility and develop and maintain effective working relationships at operational and senior management levels.
- Ability to form and maintain successful working relationships with commissioners, service providers and third party suppliers
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
