South Tees Hospitals NHS Foundation Trust

Patient Flow Coordinator

This job is now closed

Job summary

An Excellent opportunity has arisen within Friarage Hospital Patient Flow Team.

We are seeking to appoint an enthusiastic, dynamic, and well organised person to work as a patient flow coordinator at the Friarage hospital.

Dedicated to delivering a high standard of care you will be able to demonstrate excellent interpersonal and communication skills and develop your skills and knowledge.

You will have excellent communication skills, be able to coordinate and collate real time information on current and predicted bed availability and facilitate the effective use of acute Friarage Hospital bed and Rehabilitation bed capacity.

You will work as part of the multidisciplinary team and use your own initiative and judgement. This role is central to the flow of patients within the Friarage.

Main duties of the job

To work collaboratively within the collaborative supporting with patient flow and discharge planning
Collate and provide required information and updates relating to the collaborative bed bases to the site sister / discharge facilitator as appropriate.
Assist the discharge facilitator to ensure the accuracy of the MIYA / E-Camis system.
Assist with the booking and managing of transport services (in house and ambulance) required for effective patient discharges.
Communicate and liaise with internal and external support services to ensure effective flow throughout the collaborative.

About us

South Tees Hospitals NHS Foundation Trust offers leadership and improvement training to all new staff to the Trust; this training programme has been designed to support our leaders in developing their understanding of leadership and management skills.

You will be expected to attend the New and Aspiring leaders programme, and the Foundation Quality Improvement Programme that the Trust delivers. After you complete this one and a half day of training you will be able to explore further leadership and improvement training opportunities, we offer further in-house courses and bitesize programmes and leadership apprenticeships at level 3,5 and 7

Date posted

21 February 2024

Pay scheme

Agenda for change

Band

Band 4

Salary

£25,147 to £27,596 a year per annum

Contract

Permanent

Working pattern

Full-time

Reference number

328-FCS-6007284

Job locations

Friarage Hospital

Northallerton

DL6 1JG

Job description

Job responsibilities

Please see the full job description and person specification document(s) for main responsibilities of the role.

Job description

Job responsibilities

Please see the full job description and person specification document(s) for main responsibilities of the role.

Person Specification

Qualification and training

Essential

NVQ Level 4 in healthcare, Customer Service or Business and Administration or equivalent/equivalent level of knowledge and skills
GCSE Grade C/4 or higher in English

Desirable

Educated to degree level

Knowledge and skills

Essential

Competent with software programmes including Micosoft Word, Outlook, Excel and Power Point
Knowledge and experience of providing person centred care in a health and social care environment.
Demonstrate relevant knowledge linked to how patients flow through the organisation and around potential discharge blocks (e.g. DTOCs)

Experience

Essential

Previous experience of working as part of a multi-disciplinary team

Person Specification

Qualification and training

Essential

NVQ Level 4 in healthcare, Customer Service or Business and Administration or equivalent/equivalent level of knowledge and skills
GCSE Grade C/4 or higher in English

Desirable

Educated to degree level

Knowledge and skills

Essential

Competent with software programmes including Micosoft Word, Outlook, Excel and Power Point
Knowledge and experience of providing person centred care in a health and social care environment.
Demonstrate relevant knowledge linked to how patients flow through the organisation and around potential discharge blocks (e.g. DTOCs)

Experience

Essential

Previous experience of working as part of a multi-disciplinary team

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

South Tees Hospitals NHS Foundation Trust

Address

Friarage Hospital

Northallerton

DL6 1JG

Employer's website

https://www.southtees.nhs.uk/ (Opens in a new tab)

Employer details

Employer name

South Tees Hospitals NHS Foundation Trust

Address

Friarage Hospital

Northallerton

DL6 1JG

Employer's website

https://www.southtees.nhs.uk/ (Opens in a new tab)