South Tees Hospitals NHS Foundation Trust

Admissions Booking Assistant

Information:

This job is now closed

Job summary

37.5 hours per week

We are looking for experienced Admissions Booking Assistants to join the clinical administration and clerical teams at The James Cook University Hospital. These posts offer excellent opportunities for enthusiastic and conscientious people to provide a comprehensive booking service to the General Surgery Admissions Hub in an efficient and timely manner, assisting in the organisation of their workload and contributing to the overall success of the organisation.

Main duties of the job

You will have previous theatre booking and administrative experience, preferably in a health care setting to enable you to provide a support service to the Admissions Booking Coordinators within the team. It is essential that you have strong IT skills, a good level of general education, an extensive knowledge of Office and Outlook (including Word, Excel, PowerPoint, email and internet) along with advanced typing/word processing qualifications/skills.

You will have excellent communication, interpersonal and organisational skills. It's important that you are flexible, able to act on your own initiative and work both independently and as part of a team. You must be able to work under pressure to tight deadlines and prioritise workloads as well as being positive and enthusiastic.

If you feel you have the necessary qualities and skills we would be delighted to hear from you.

About us

South Tees Hospitals is the largest hospital trust in the Tees Valley with two acute hospitals and services in a number of community hospitals.

The James Cook University Hospital in Middlesbrough is a designated major trauma centre and provides all its specialties from one site which is unique for a hospital of its size. It provides a wide range of district general hospital services and specialist services such as neurosciences, renal medicine, spinal injuries, major trauma, cardiothoracics, vascular surgery and cancer services. It has 1,024 beds, a 24-hour acute admissions unit and an emergency department which houses the major trauma centre for Durham, East Cleveland, Tees Valley and North Yorkshire and has its own helipad. In 2012 the Middlesbrough hospital completed a £35 million redevelopment of its cancer services and is now proud to provide some of the best facilities in Europe. The James Cook University Hospital has a modern, central operating suite containing 20 well-equipped theatres and a 16-bedded intensive care unit. There is also an Institute of Learning, Research and Innovation on site, embracing postgraduate medical education, undergraduate teaching centre, nurse training school, the school of radiography and library facilities.

The Friarage Hospital in Northallerton is an essential part of our organisation and an important point of delivery for the community. It is one of the smallest district general hospitals in the country and has 189 inpatient beds.

Details

Date posted

07 February 2024

Pay scheme

Agenda for change

Band

Band 2

Salary

£22,383 a year per annum

Contract

Permanent

Working pattern

Full-time

Reference number

328-DUG-5979819

Job locations

The James Cook University Hospital

Marton Road

Middlesbrough

TS4 3BW


Job description

Job responsibilities

Please see the full job description and person specification document(s) for main responsibilities of the role.

South Tees Hospitals NHS Foundation Trust offers Novice leadership and improvement training to all new staff to the Trust.

Job description

Job responsibilities

Please see the full job description and person specification document(s) for main responsibilities of the role.

South Tees Hospitals NHS Foundation Trust offers Novice leadership and improvement training to all new staff to the Trust.

Person Specification

Knowledge & Skills

Essential

  • Efficient and accurate word processing skills
  • Excellent communication and interpersonal skills

Desirable

  • Knowledge of hospital patient administration system
  • Understanding of a range of work procedures associated with outpatient clinic arrangements, secretarial office procedures and case note procedures

Qualifications

Essential

  • GCSE in Maths and English or Functional Skills (level 2)

Desirable

  • Audio-typing qualification or equivalent level of working experience with medical terminology

Experience

Essential

  • Knowledge of Office & Outlook, including word, excel and powerpoint, email and internet

Desirable

  • Healthcare / NHS Trust experience
  • Administrative experience
  • Customer Care experience
Person Specification

Knowledge & Skills

Essential

  • Efficient and accurate word processing skills
  • Excellent communication and interpersonal skills

Desirable

  • Knowledge of hospital patient administration system
  • Understanding of a range of work procedures associated with outpatient clinic arrangements, secretarial office procedures and case note procedures

Qualifications

Essential

  • GCSE in Maths and English or Functional Skills (level 2)

Desirable

  • Audio-typing qualification or equivalent level of working experience with medical terminology

Experience

Essential

  • Knowledge of Office & Outlook, including word, excel and powerpoint, email and internet

Desirable

  • Healthcare / NHS Trust experience
  • Administrative experience
  • Customer Care experience

Employer details

Employer name

South Tees Hospitals NHS Foundation Trust

Address

The James Cook University Hospital

Marton Road

Middlesbrough

TS4 3BW


Employer's website

https://www.southtees.nhs.uk/ (Opens in a new tab)


Employer details

Employer name

South Tees Hospitals NHS Foundation Trust

Address

The James Cook University Hospital

Marton Road

Middlesbrough

TS4 3BW


Employer's website

https://www.southtees.nhs.uk/ (Opens in a new tab)


Employer contact details

For questions about the job, contact:

Senior Admin Manager

Julie Willett

julie.willett@nhs.net

01642850850

Details

Date posted

07 February 2024

Pay scheme

Agenda for change

Band

Band 2

Salary

£22,383 a year per annum

Contract

Permanent

Working pattern

Full-time

Reference number

328-DUG-5979819

Job locations

The James Cook University Hospital

Marton Road

Middlesbrough

TS4 3BW


Supporting documents

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