South Tees Hospitals NHS Foundation Trust

Ward Clerk

This job is now closed

Job summary

Applicants are invited to apply for a full time ward clerk post on ward 24, Neurology and Stroke at The James Cook Hospital University Hospital.

We are looking for a motivated, enthusiastic, confident person who can demonstrate excellent communication skills, havegood organisational skills and the ability to work usingtheir own initiative.

Main duties of the job

We require a friendly and approachable person with a professional manner and to be able to work well under pressure. Previous telephone and computer skills are required and excellent communication and organisational skills are essential, flexibility will be required as part of the role.

Working closely with the multi-disciplinary team, we are looking for someone who is a good team player. The role will involve direct contact with patients, relatives and other members of the public.

The successful candidate must be able to prioritise their workload on a busy acute ward. Reception duties are a large part of the role as well as handling public enquiries. Previous experience of working in a similar role in an NHS setting would be an advantage however full training will be given.

This vacancy will close once sufficient applications have been received.

About us

South Tees Hospitals is the largest hospital trust in the Tees Valley with two acute hospitals and services in a number of community hospitals.

The James Cook University Hospital in Middlesbrough is a designated major trauma centre and provides all its specialties from one site which is unique for a hospital of its size. It provides a wide range of district general hospital services and specialist services such as neurosciences, renal medicine, spinal injuries, major trauma, cardiothoracics, vascular surgery and cancer services. It has 1,024 beds, a 24-hour acute admissions unit and an emergency department which houses the major trauma centre for Durham, East Cleveland, Tees Valley and North Yorkshire and has its own helipad. In 2012 the Middlesbrough hospital completed a £35 million redevelopment of its cancer services and is now proud to provide some of the best facilities in Europe. The James Cook University Hospital has a modern, central operating suite containing 20 well-equipped theatres and a 16-bedded intensive care unit. There is also an Institute of Learning, Research and Innovation on site, embracing postgraduate medical education, undergraduate teaching centre, nurse training school, the school of radiography and library facilities.

Date posted

16 January 2024

Pay scheme

Agenda for change

Band

Band 2

Salary

£22,383 a year per annum (pro rata)

Contract

Permanent

Working pattern

Full-time

Reference number

328-NSC-5778861

Job locations

The James Cook University Hospital

Marton Road

Middlesbrough

TS4 3BW

Job description

Job responsibilities

South Tees Hospitals NHS Foundation Trust offers Novice leadership and improvement training to all new staff to the Trust.

Job description

Job responsibilities

South Tees Hospitals NHS Foundation Trust offers Novice leadership and improvement training to all new staff to the Trust.

Person Specification

Education and Qualifications

Essential

Good literacy & numeracy skills (level 2 or equivalent experience)
NVQ Level 2 in relevant area or equivalent experience

Knowledgae and Experience

Essential

Experience working as part of a team

Desirable

Experience working with the public

Key skills

Essential

Ability to present written information clearly
Communicates well with good listening skills and is able to adopt an appropriate style and method of communication
Aware of the need for confidentiality at all times
Positive approach to customer care
Effectively prioritises and co-ordinates own work
A team player able to work well with others and demonstrate commitment to team objectives
Ability to work effectively in a busy environment
Ability to use initiative to make a decision within sphere of work and/or knowledge recognising where assistance is required

Person Specification

Education and Qualifications

Essential

Good literacy & numeracy skills (level 2 or equivalent experience)
NVQ Level 2 in relevant area or equivalent experience

Knowledgae and Experience

Essential

Experience working as part of a team

Desirable

Experience working with the public

Key skills

Essential

Ability to present written information clearly
Communicates well with good listening skills and is able to adopt an appropriate style and method of communication
Aware of the need for confidentiality at all times
Positive approach to customer care
Effectively prioritises and co-ordinates own work
A team player able to work well with others and demonstrate commitment to team objectives
Ability to work effectively in a busy environment
Ability to use initiative to make a decision within sphere of work and/or knowledge recognising where assistance is required

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

South Tees Hospitals NHS Foundation Trust

Address

The James Cook University Hospital

Marton Road

Middlesbrough

TS4 3BW

Employer's website

https://www.southtees.nhs.uk/ (Opens in a new tab)

Employer details

Employer name

South Tees Hospitals NHS Foundation Trust

Address

The James Cook University Hospital

Marton Road

Middlesbrough

TS4 3BW

Employer's website

https://www.southtees.nhs.uk/ (Opens in a new tab)