Job summary
We are seeking to appoint a new Deputy Chief Operating Officer to provide leadership and accountability for a number of Trust wide improvement programmes with a specific focus on Elective care. The post-holder will have a key operational focus on the delivery of key national standards relating to Elective care (RTT, Cancer and Diagnostics). This role will specifically focus on continuous improvement in our elective pathways, working closely with our clinical and operational team to maximise productivity, improve patient experience and support high quality care. The postholder will be key to enabling improvement through our Outpatient and Surgical Improvement Groups. As a highly talented and visible leader the post-holder will be expected to work across the full range of services provided by the organisation to improve timely access to care and develop new, innovative ways of working.
Main duties of the job
Reporting directly to the Chief Operating Officer this role will play an instrumental part in enabling and driving our operational excellence across all patient pathways, acting as the key operational link with a number of our system partners.
Ensuring the day-to-day delivery of performance, develop and build our change capability, and support our mission to put safety and quality first. The post-holder will act as a key link across all of our elective care pathways, ensuring new ways of working are embedded organisation-wide across all sites.
Interviews to take place week commencing 15 January 2024
About us
South Tees Hospitals NHS Foundation Trust is the largest hospital Trust in the Tees Valley and North Yorkshire. We are an anchor tertiary provider - delivering supra-regional, regional and local NHS services to more than 1.5 people across Teesside, North Yorkshire and beyond. The James Cook Hospital in Middlesbrough delivers 37 clinical specialities on one site and the Friarage Hospital in Northallerton serves communities across the Dales, North Yorkshire and Teesside. Together with our primary care hospitals, the trust's community NHS teams provide care closer to home for patients from Hawes to East Cleveland.
Job description
Job responsibilities
Please see the full job description and person specification document(s) for main responsibilities of the role.
Job description
Job responsibilities
Please see the full job description and person specification document(s) for main responsibilities of the role.
Person Specification
Qualifications and Training
Essential
- First degree or equivalent
- Master's degree or equivalent
- Management qualification
- Evidence of recent ongoing continuous professional development
- Advanced theoretical & practical knowledge
Knowledge and Skills
Essential
- Must have operational experience working in an emergency care setting
- Proven ability to be intellectually flexible and to be able to look beyond existing processes and ways of working to produce more effective service delivery.
- Experience of leading and managing substantial service change and redesign in a complex environment
- A sound understanding of the NHS current legislation and national strategy
- Detailed knowledge of current acute Trust issues and the regulatory Framework for Trusts
Desirable
- Significant senior management experience within a complex service provider organisation
- Evidence of a sound understanding in operational management, lean manufacturing, six sigma etc or comparable service improvement methodologies.
Experience
Essential
- Significant experience and evidence of creative strategic thinking.
- Experience of successfully managing significant organisational change.
- Recent evidence and experience of positive leadership skills and the ability to transform and lead a team to work effectively together.
- Experience of translating strategic goals into effective operational plans and objectives
- Substantial and relevant senior management experience in a key healthcare operational role.
- Demonstrate achievements in improving patient care, meeting NHS targets and managing within budgets.
Personal Attributes
Essential
- Supportive, Caring Respectful
- Calm, sensitive and resilient
- Ability to work and remain calm in a busy environment
Person Specification
Qualifications and Training
Essential
- First degree or equivalent
- Master's degree or equivalent
- Management qualification
- Evidence of recent ongoing continuous professional development
- Advanced theoretical & practical knowledge
Knowledge and Skills
Essential
- Must have operational experience working in an emergency care setting
- Proven ability to be intellectually flexible and to be able to look beyond existing processes and ways of working to produce more effective service delivery.
- Experience of leading and managing substantial service change and redesign in a complex environment
- A sound understanding of the NHS current legislation and national strategy
- Detailed knowledge of current acute Trust issues and the regulatory Framework for Trusts
Desirable
- Significant senior management experience within a complex service provider organisation
- Evidence of a sound understanding in operational management, lean manufacturing, six sigma etc or comparable service improvement methodologies.
Experience
Essential
- Significant experience and evidence of creative strategic thinking.
- Experience of successfully managing significant organisational change.
- Recent evidence and experience of positive leadership skills and the ability to transform and lead a team to work effectively together.
- Experience of translating strategic goals into effective operational plans and objectives
- Substantial and relevant senior management experience in a key healthcare operational role.
- Demonstrate achievements in improving patient care, meeting NHS targets and managing within budgets.
Personal Attributes
Essential
- Supportive, Caring Respectful
- Calm, sensitive and resilient
- Ability to work and remain calm in a busy environment
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
