Job summary
Apprentice - Receptionist Administration Assistant
37.5 hours
The post holder will be required to undertake a wide variety of general clerical and reception duties working on the reception desk of the STRIVE Academic Centre.
Main duties of the job
The successful candidate will undertake the Customer Service Practitioner Level 2 apprenticeship standard.Applicants must only apply if they have not studied this qualification (or similar) previously.
Applicants must also have their GCSE English and Maths at a grade 4 (C) or above.
The role will require the post holder to access a range of electronic systems including electronic room bookings to input or obtain information accurately.
They will be required to efficiently answer telephone and face to face enquiries redirecting as required to the appropriate area.
The post holder will also provide admin support to all STRIVE staff in particular the Undergraduate service.
Please note this post will close at sufficient applicants.
About us
Leadership and Improvement Training
South Tees Hospitals NHS Foundation Trust offers Novice leadership and improvement training to all new staff to the Trust.
Job description
Job responsibilities
Details of the full job description and person specification are available to view when you click to apply for the vacancy and click on the about this job link and the documents will be attached at the bottom of the screen.
Job description
Job responsibilities
Details of the full job description and person specification are available to view when you click to apply for the vacancy and click on the about this job link and the documents will be attached at the bottom of the screen.
Person Specification
Skills
Essential
- Good communication skills
- Ability to prioritise work
- Ability to work unsupervised
- Ability to work on multiple tasks at once
Desirable
- Efficient & accurate data inputting skills.
Knowledge
Desirable
- Knowledge of how to communicate over telephone & email professionally
- Experience of working in a front of house customer related environment
Qualifications
Essential
- GCSE's A-C or equivalent qualification or experience
- NVQ 2 in Business Administration or equivalent experience
Person Specification
Skills
Essential
- Good communication skills
- Ability to prioritise work
- Ability to work unsupervised
- Ability to work on multiple tasks at once
Desirable
- Efficient & accurate data inputting skills.
Knowledge
Desirable
- Knowledge of how to communicate over telephone & email professionally
- Experience of working in a front of house customer related environment
Qualifications
Essential
- GCSE's A-C or equivalent qualification or experience
- NVQ 2 in Business Administration or equivalent experience
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
