Receptionist

South Tees Hospitals NHS Foundation Trust

Information:

This job is now closed

Job summary

*Previous Applicants need not apply*

The post holder will provide a high quality reception service to patients attending outpatient clinics as well as maintaining an effective appointments system. Main duties will be to greet patients and arrange their further appointments as instructed by the clinical staff. You will be dealing with a wide range of enquires on a face to face basis as week as over the telephone and you will obtain and update patient information using the main hospital computer system (CaMIS)

Main duties of the job

Our ideal candidate will need excellent customer care skills to deal with all people in a pleasant, polite and effective manner. Computer skills are required and you should have a good standard of numeracy and literacy. You must be able to think through problems using your own initiative. Commitment to work as part of a departmental team is very important. The workload is busy and physical and you will be expected to work with speed and of course accuracy at all times.

Please note this post will close at sufficient applicants.

About us

Leadership and Improvement Training

South Tees Hospitals NHS Foundation Trust offers Novice leadership and improvement training to all new staff to the Trust.

Please note this post will close at sufficient applicants.

Date posted

03 August 2022

Pay scheme

Agenda for change

Band

Band 2

Salary

£18,870 to £19,918 a year Pro rata

Contract

Permanent

Working pattern

Part-time

Reference number

328-CP-4403366

Job locations

The James Cook University Hospital

Marton Road

Middlesbrough

TS4 3BW


Job description

Job responsibilities

Details of the full job description and person specification are available to view when you click to apply for the vacancy and click on the about this job link and the documents will be attached at the bottom of the screen.

Job description

Job responsibilities

Details of the full job description and person specification are available to view when you click to apply for the vacancy and click on the about this job link and the documents will be attached at the bottom of the screen.

Person Specification

Qualifications

Essential

  • GCSE in Maths and English or Functional Skills (level 2) equivalent experience

Knowledge and Skills

Essential

  • Excellent communication and interpersonal skills
  • Understanding of clerical processes
Person Specification

Qualifications

Essential

  • GCSE in Maths and English or Functional Skills (level 2) equivalent experience

Knowledge and Skills

Essential

  • Excellent communication and interpersonal skills
  • Understanding of clerical processes

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Additional information

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Employer details

Employer name

South Tees Hospitals NHS Foundation Trust

Address

The James Cook University Hospital

Marton Road

Middlesbrough

TS4 3BW


Employer's website

https://www.southtees.nhs.uk/ (Opens in a new tab)


Employer details

Employer name

South Tees Hospitals NHS Foundation Trust

Address

The James Cook University Hospital

Marton Road

Middlesbrough

TS4 3BW


Employer's website

https://www.southtees.nhs.uk/ (Opens in a new tab)


For questions about the job, contact:

Manager

Alison Hebden-Burke

alison.hebden-burke@nhs.net

01642850850

Date posted

03 August 2022

Pay scheme

Agenda for change

Band

Band 2

Salary

£18,870 to £19,918 a year Pro rata

Contract

Permanent

Working pattern

Part-time

Reference number

328-CP-4403366

Job locations

The James Cook University Hospital

Marton Road

Middlesbrough

TS4 3BW


Supporting documents

Privacy notice

South Tees Hospitals NHS Foundation Trust's privacy notice (opens in a new tab)