Gloucestershire Health and Care NHS Foundation Trust

Community Support Worker - Physical Health Checks

The closing date is 05 April 2026

Job summary

We are offering a Band 3 Physical Health Support Worker post, for 37.5 hours per week based at Pullman Place, Gloucester.

The service will operate largely in a clinic-based environment with some home visits where indicated and the post holder will need to work autonomously.

People with a severe and enduring mental health conditions are more likely to experience a physical health problem. Over 37% of people with a mental health condition also have a long-term physical health problem.

We are looking for a motivated individual with experience of working in a mental health and/or physical health setting to be part our team. The purpose of this team is to address the inequalities our patients may face and offer physical health monitoring and signposting to appropriate services.

The post holder will work closely across a range of teams including Later Life, the community mental health team and the Assertive Outreach Team to deliver comprehensive annual health checks and co-develop care plans to enable service users to access the support they need to address their physical and mental health needs and promote recovery.

Excellent communication skills and the ability to work flexibly to meet the service user's physical health needs is essential. There are administrative elements to the role. Venepuncture and carrying out ECGs will be a requirement of the role, as well as some stop smoking interventions.

Main duties of the job

Completion of physical health checks in line with national and local requirements for a caseload of patients with mental health diagnoses.

There may also be requests to cross cover over our other sites within Gloucestershire.

Workload will be allocated as checks become due; the results will be documented and appropriate advice and onward referrals to other services completed. The post holder will be provided with supervision provided by a senior member of the team who will coordinate activity, including for supporting patient interventions (such as stop smoking interventions).

Based upon the results of the observations and interviews, suitable advice and referral will be provided to the patient.

The qualification, training & experience requirements for the role are underlined in the Job Description/Person Specification.

About us

We have a skilled and dedicated workforce of over 5000 colleagues working in a diverse range of services over 55 sites and within people's homes. We strive to enable a welcoming workplace culture that builds and celebrates civility, inclusivity and diversity, while providing a sense of belonging and trust.

Annual staff surveys, regular Pulse surveys and other engagement opportunities provide our people with lots of opportunity to tell us about their experiences of working with us. In the latest staff survey, 61% of colleagues gave us their views. It was great to hear that:

  • 72% of colleagues would recommend the Trust as a place to work, ranking us 1st for Provider Trusts in the South West region on this question.
  • 76% would recommend the standard of care provided in our services if a friend or relative needed treatment, also ranking us 1st in the South West region.
  • 81% said that care of patients and service users is the Trust's priority, compared with an average in comparable NHS Trusts in England of 64%.

This high-level overview shows we are in a healthy position, with higher scores than average for comparable organisations, alongside a great response rate, indicating good staff engagement. However, we also know we have plenty of room for improvement in many areas. To that end, we continue to prioritise and invest in our commitment to genuinely becoming a Great Place to Work with consistent top-quartile performance in the annual staff survey and Pulse surveys.

Details

Date posted

19 March 2026

Pay scheme

Agenda for change

Band

Band 3

Salary

£24,937 to £26,598 a year per annum (pro rata)

Contract

Permanent

Working pattern

Full-time, Flexible working

Reference number

327-26-206

Job locations

Pullman Place

Great Western Road

Gloucester

GL1 3EA


Job description

Job responsibilities

As a Physical Health Support Worker in the mental health team you will be responsible for participating and assisting in the delivery of care / services to patients and service users as part of a Mental Health and Social Care Health Service. Health Care Assistant, Social Care Workers and other Healthcare Support Workers employed by the Trust are required to follow the guidance set out in Code of Conduct for Health Care Assistants/ Health Care Support Workers to provide safe and compassionate care of a high standard, and to challenge others who are not.

You will receive direct supervision as well as peer group supervision, and partake in reflective practice / training on a regular basis and be required to meet the Care Certificate standards. All successful applicants will also have the opportunity to discuss the prospect of undertaking a Level 3 Healthcare Support Worker Apprenticeship alongside their substantive post. This apprenticeship would include the Level 3 Diploma in Clinical Healthcare.

Gloucestershire Health and Care is committed to embedding and providing personalised care through all of its services as part of our high-quality care strategy. The purpose of personalised care is to empower people to lead the lives they want to live. Personalised care starts with a conversation with people about what matters to them. It builds on what people can do, as well as addressing their health needs. Including new ways of working and delivering care, emphasising that we need to make effective use of the full range of our peoples skills and experience to deliver the best possible patient care. So we want to know What Matters to You and that you will share our values and join us on this very important journey.

Please refer to the Additional Information attachment before submitting your application.

The Trustis required towork in line with the Governments UK Visa and Immigration Rules and Regulations. For more information about sponsorship for certain roles, please visit -https://www.gov.uk/browse/visas-immigration/work-visas

Job description

Job responsibilities

As a Physical Health Support Worker in the mental health team you will be responsible for participating and assisting in the delivery of care / services to patients and service users as part of a Mental Health and Social Care Health Service. Health Care Assistant, Social Care Workers and other Healthcare Support Workers employed by the Trust are required to follow the guidance set out in Code of Conduct for Health Care Assistants/ Health Care Support Workers to provide safe and compassionate care of a high standard, and to challenge others who are not.

You will receive direct supervision as well as peer group supervision, and partake in reflective practice / training on a regular basis and be required to meet the Care Certificate standards. All successful applicants will also have the opportunity to discuss the prospect of undertaking a Level 3 Healthcare Support Worker Apprenticeship alongside their substantive post. This apprenticeship would include the Level 3 Diploma in Clinical Healthcare.

Gloucestershire Health and Care is committed to embedding and providing personalised care through all of its services as part of our high-quality care strategy. The purpose of personalised care is to empower people to lead the lives they want to live. Personalised care starts with a conversation with people about what matters to them. It builds on what people can do, as well as addressing their health needs. Including new ways of working and delivering care, emphasising that we need to make effective use of the full range of our peoples skills and experience to deliver the best possible patient care. So we want to know What Matters to You and that you will share our values and join us on this very important journey.

Please refer to the Additional Information attachment before submitting your application.

The Trustis required towork in line with the Governments UK Visa and Immigration Rules and Regulations. For more information about sponsorship for certain roles, please visit -https://www.gov.uk/browse/visas-immigration/work-visas

Person Specification

Experience / Qualifications

Essential

  • NVQ Level 3 OR equivalent in health and social care
  • Demonstrable skills in Physical Health Observations - ECGs and venepuncture
  • Knowledge and experience of working within healthcare directly with patients

Desirable

  • Evidence of IT training such as the European Computer Driving Licence
  • Up to date clinical knowledge including risk assessment, dual diagnosis and health and social care needs
  • Experience of working with mental health patients in a community setting or within a healthcare environment.

Personal Skills and Attributes

Essential

  • Excellent interpersonal skills, with ability to communicate effectively with service users and the immediate and wider team
  • A willingness/ability to learn and train in new topics
  • Organised, trustworthy, reliable, and able to working on their own initiative in a lone working scenario

Desirable

  • Excellent standard of written communication and report writing
Person Specification

Experience / Qualifications

Essential

  • NVQ Level 3 OR equivalent in health and social care
  • Demonstrable skills in Physical Health Observations - ECGs and venepuncture
  • Knowledge and experience of working within healthcare directly with patients

Desirable

  • Evidence of IT training such as the European Computer Driving Licence
  • Up to date clinical knowledge including risk assessment, dual diagnosis and health and social care needs
  • Experience of working with mental health patients in a community setting or within a healthcare environment.

Personal Skills and Attributes

Essential

  • Excellent interpersonal skills, with ability to communicate effectively with service users and the immediate and wider team
  • A willingness/ability to learn and train in new topics
  • Organised, trustworthy, reliable, and able to working on their own initiative in a lone working scenario

Desirable

  • Excellent standard of written communication and report writing

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Additional information

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Employer details

Employer name

Gloucestershire Health and Care NHS Foundation Trust

Address

Pullman Place

Great Western Road

Gloucester

GL1 3EA


Employer's website

https://www.ghc.nhs.uk/who-we-are/jobs/ (Opens in a new tab)


Employer details

Employer name

Gloucestershire Health and Care NHS Foundation Trust

Address

Pullman Place

Great Western Road

Gloucester

GL1 3EA


Employer's website

https://www.ghc.nhs.uk/who-we-are/jobs/ (Opens in a new tab)


Employer contact details

For questions about the job, contact:

Lead Nurse / Clinical Lead

Zoe Stoneley

zoe.stoneley@ghc.nhs.uk

03004216000

Details

Date posted

19 March 2026

Pay scheme

Agenda for change

Band

Band 3

Salary

£24,937 to £26,598 a year per annum (pro rata)

Contract

Permanent

Working pattern

Full-time, Flexible working

Reference number

327-26-206

Job locations

Pullman Place

Great Western Road

Gloucester

GL1 3EA


Supporting documents

Privacy notice

Gloucestershire Health and Care NHS Foundation Trust's privacy notice (opens in a new tab)