Gloucestershire Health and Care NHS Foundation Trust

Housekeeper - Wotton Lawn

The closing date is 19 August 2025

Job summary

This role is offered on a permanent basis. The hours are part-time, 30 hours per week.

We have an opportunities to join our Facilities Team at Wotton Lawn Hospital.

If you are eager to learn and keen to deliver the highest standards, you could be the person we are looking for.

Our Facilities Team delivers Porter, Cleaning, Catering and Linen services within our in-patient units, from 8.00am - 6.30pm, seven days a week.

Main duties of the job

As a Housekeeper you will help maintain a safe, clean and relaxing environment for our patients to recover in.

If you give us your time and commitment, we will give you all the training necessary to be a part of this great Team.

For an informal chat or site visit please call the Facilities Manager named on this vacancy.

The qualification, training & experience requirements for the role are underlined in the Job Description/Person Specification.

About us

We have a skilled and dedicated workforce of over 5000 colleagues working in a diverse range of services over 55 sites and within people's homes. We strive to enable a welcoming workplace culture that builds and celebrates civility, inclusivity and diversity, while providing a sense of belonging and trust.

Annual staff surveys, regular Pulse surveys and other engagement opportunities provide our people with lots of opportunity to tell us about their experiences of working with us. In the latest staff survey, 61% of colleagues gave us their views. It was great to hear that:

  • 72% of colleagues would recommend the Trust as a place to work, ranking us 1st for Provider Trusts in the South West region on this question.
  • 76% would recommend the standard of care provided in our services if a friend or relative needed treatment, also ranking us 1st in the South West region.
  • 81% said that care of patients and service users is the Trust's priority, compared with an average in comparable NHS Trusts in England of 64%.

This high-level overview shows we are in a healthy position, with higher scores than average for comparable organisations, alongside a great response rate, indicating good staff engagement. However, we also know we have plenty of room for improvement in many areas. To that end, we continue to prioritise and invest in our commitment to genuinely becoming a Great Place to Work with consistent top-quartile performance in the annual staff survey and Pulse surveys

Details

Date posted

12 August 2025

Pay scheme

Agenda for change

Band

Band 2

Salary

£24,465 a year per annum (pro rata)

Contract

Permanent

Working pattern

Part-time

Reference number

327-25-667

Job locations

Wotton Lawn Hospital

Horton Road

Gloucester

GL1 3WL


Job description

Job responsibilities

Service Delivery Cleanliness

Ensure the cleanliness of the environment in accordance with the National Specification of Cleanliness 2007 or equivalent and to the agreed work schedules. The post holder will clean all areas of the site using a range of methods e.g. High dusting, damp dusting, vacuuming and mopping, in line with the NHS Cleaning Manual.

Be responsible for maintaining and replenishing stocks of consumable items used within the department, i.e.: paper hand towels, soap, in a safe and responsible manner.

Adhere to all aspects of Infection Control in all areas of work, including the use of colour coded equipment to ensure there is no spread of infection.

Follow local procedures for reporting areas cleaned and highlighting issues which have prevented duties being carried out.

Undertake enhanced cleaning duties under the direction of the Facilities Supervisor.

Service Delivery Linen

Distribute and store linen in a safe and responsible manner.

Change curtains as required under the direction of the Facilities Supervisor /unit manager and in accordance with a curtain change programme.

Assist with the removal of used linen and follow the rejected linen process.

Service Delivery Food & Beverage Preparation and Service

Receipt of chilled/frozen meals/stores, checking for quantity, quality and signing for all goods received, reporting of errors and unacceptable goods to the Facilities Supervisor.

Responsible for the preparation of food service and the regeneration of chilled/frozen meals, according to guidelines/food safety instructions. Under Nursing supervision to plate up all meals, ensuring correct portioning and presentation of meals.

Complete temperature control records to ensure compliance with food hygiene legislation, and Hazard Analysis Critical Control Points (HACCP) requirements.

Record and monitor food wastage, report discrepancies to the Facilities Supervisor.

Cleaning of all Facilities equipment used for food preparation and during food service.

Preparation, service and clearing up of inpatient beverage service, including the replenishment of water jugs, in accordance to the work schedule.

This role is not eligible for sponsorship as per the Governments UK VISA and Immigration Rules and Regulations. For more information please visit https://www.gov.uk/browse/visas-immigration/work-visas

Job description

Job responsibilities

Service Delivery Cleanliness

Ensure the cleanliness of the environment in accordance with the National Specification of Cleanliness 2007 or equivalent and to the agreed work schedules. The post holder will clean all areas of the site using a range of methods e.g. High dusting, damp dusting, vacuuming and mopping, in line with the NHS Cleaning Manual.

Be responsible for maintaining and replenishing stocks of consumable items used within the department, i.e.: paper hand towels, soap, in a safe and responsible manner.

Adhere to all aspects of Infection Control in all areas of work, including the use of colour coded equipment to ensure there is no spread of infection.

Follow local procedures for reporting areas cleaned and highlighting issues which have prevented duties being carried out.

Undertake enhanced cleaning duties under the direction of the Facilities Supervisor.

Service Delivery Linen

Distribute and store linen in a safe and responsible manner.

Change curtains as required under the direction of the Facilities Supervisor /unit manager and in accordance with a curtain change programme.

Assist with the removal of used linen and follow the rejected linen process.

Service Delivery Food & Beverage Preparation and Service

Receipt of chilled/frozen meals/stores, checking for quantity, quality and signing for all goods received, reporting of errors and unacceptable goods to the Facilities Supervisor.

Responsible for the preparation of food service and the regeneration of chilled/frozen meals, according to guidelines/food safety instructions. Under Nursing supervision to plate up all meals, ensuring correct portioning and presentation of meals.

Complete temperature control records to ensure compliance with food hygiene legislation, and Hazard Analysis Critical Control Points (HACCP) requirements.

Record and monitor food wastage, report discrepancies to the Facilities Supervisor.

Cleaning of all Facilities equipment used for food preparation and during food service.

Preparation, service and clearing up of inpatient beverage service, including the replenishment of water jugs, in accordance to the work schedule.

This role is not eligible for sponsorship as per the Governments UK VISA and Immigration Rules and Regulations. For more information please visit https://www.gov.uk/browse/visas-immigration/work-visas

Person Specification

QUALIFICATIONS

Essential

  • Level 2 Food Hygiene Certificate
  • NVQ Level 1 in Cleaning & Support Services or equivalent qualification or experience
  • GCSE's or equivalent
  • Good literacy skills

Desirable

  • NVQ Level 2 in Hospitality & Catering or equivalent

LENGTH AND / OR NATURE OF EXPERIENCE

Essential

  • Previous experience of cleaning and catering duties within a similar working environment

Desirable

  • Previous experience of working in the NHS
  • Previous experience of working within a mental health environment

PROFESSIONAL / MANAGERIAL / SPECIALIST KNOWLEDGE

Essential

  • Basic understanding of cleaning and catering procedures
  • Knowledge and understanding of the importance of food hygiene and safety
  • Understanding of safe manual handling techniques and procedures

Desirable

  • Knowledge and understanding of COSHH (TRAINING GIVEN)
Person Specification

QUALIFICATIONS

Essential

  • Level 2 Food Hygiene Certificate
  • NVQ Level 1 in Cleaning & Support Services or equivalent qualification or experience
  • GCSE's or equivalent
  • Good literacy skills

Desirable

  • NVQ Level 2 in Hospitality & Catering or equivalent

LENGTH AND / OR NATURE OF EXPERIENCE

Essential

  • Previous experience of cleaning and catering duties within a similar working environment

Desirable

  • Previous experience of working in the NHS
  • Previous experience of working within a mental health environment

PROFESSIONAL / MANAGERIAL / SPECIALIST KNOWLEDGE

Essential

  • Basic understanding of cleaning and catering procedures
  • Knowledge and understanding of the importance of food hygiene and safety
  • Understanding of safe manual handling techniques and procedures

Desirable

  • Knowledge and understanding of COSHH (TRAINING GIVEN)

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Gloucestershire Health and Care NHS Foundation Trust

Address

Wotton Lawn Hospital

Horton Road

Gloucester

GL1 3WL


Employer's website

https://www.ghc.nhs.uk/who-we-are/jobs/ (Opens in a new tab)


Employer details

Employer name

Gloucestershire Health and Care NHS Foundation Trust

Address

Wotton Lawn Hospital

Horton Road

Gloucester

GL1 3WL


Employer's website

https://www.ghc.nhs.uk/who-we-are/jobs/ (Opens in a new tab)


Employer contact details

For questions about the job, contact:

Facilities Manager

Debbie Briggs

debra.briggs@ghc.nhs.uk

03004214756

Details

Date posted

12 August 2025

Pay scheme

Agenda for change

Band

Band 2

Salary

£24,465 a year per annum (pro rata)

Contract

Permanent

Working pattern

Part-time

Reference number

327-25-667

Job locations

Wotton Lawn Hospital

Horton Road

Gloucester

GL1 3WL


Supporting documents

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