Gloucestershire Health and Care NHS Foundation Trust

Business and Project Lead

The closing date is 22 May 2025

Job summary

An exciting opportunity has risen within Cheltenham ICT. The successful candidate will provide business and project support. This will involve taking responsibility for multiple systems to assist in developing business intelligence, which will support service improvements and meeting Governance requirements; in line with local strategies and government initiatives. These initiatives will require a high level of planning, negotiating, analytical and communication skills.

The successful candidate will be supported by the Community Manager at all times to implement a project and the autonomy within this will be agreed based on the nature and scope of the specific project. This role within the ICTs, is to support ongoing projects and continually develop within a changing health economy and as such may be subject to some change during the development phase.

Please note this role will also include the management and supervision of the Admin Lead in the locality.

Main duties of the job

The role of ICT Business and Project lead is to provide business and project support to the Management Team of the Integrated Community Team. You will take responsibility for multiple systems to assist in developing business intelligence, which will support service improvements, in line with local strategies and government initiatives. These initiatives will require a high level of planning, negotiating, analytical and communication skills.

At all times you will be supported by the Community Manager to implement a project and the autonomy within this will be agreed based on the nature and scope of the specific project.

This post holder will be responsible for the line management of the Admin lead within the ICT.

This is a new role within the ICTs, to support ongoing projects and continually develop within a changing health economy and as such may be subject to some change during the development phase.

The ideal candidate will demonstrate good attention to detail, a working knowledge of clinical systems, rostering software and ESR with the ability to analyse and present information from a variety of sources and data reports. You will have excellent interpersonal and communication skills, with the capability to forge strong, trusting and productive relationships with colleagues inside and outside the organisation. You will be expected to work to be flexible, self-driven and adaptable, prioritising the demands of a busy workload in a changing environment.

About us

We have a skilled and dedicated workforce of over 5000 colleagues working in a diverse range of services over 55 sites and within people's homes. We strive to enable a welcoming workplace culture that builds and celebrates civility, inclusivity and diversity, while providing a sense of belonging and trust.

Annual staff surveys, regular Pulse surveys and other engagement opportunities provide our people with lots of opportunity to tell us about their experiences of working with us. In the latest staff survey, 61% of colleagues gave us their views. It was great to hear that:

72% of colleagues would recommend the Trust as a place to work, ranking us 1st for Provider Trusts in the South West region on this question.
76% would recommend the standard of care provided in our services if a friend or relative needed treatment, also ranking us 1st in the South West region.
81% said that care of patients and service users is the Trust's priority, compared with an average in comparable NHS Trusts in England of 64%.

This high-level overview shows we are in a healthy position, with higher scores than average forcomparable organisations, alongside a great response rate, indicating good staff engagement. However, we also know we have plenty of room for improvement in many areas. To that end, we continue to prioritise and invest in our commitment to genuinely becoming a Great Place to Work with consistent top-quartile performance in the annual staff survey and Pulse surveys.

Date posted

13 May 2025

Pay scheme

Agenda for change

Band

Band 5

Salary

£29,970 to £36,483 a year per annum

Contract

Permanent

Working pattern

Full-time

Reference number

327-25-379

Job locations

Independent Living Centre

Village Road

Cheltenham

GL51 0BY

Job description

Job responsibilities

Assist the project sponsor in the overall project design and implementation phases.
To gain co-operation, lead, fully involve and motivate all relevant staff groups throughout the project, setting up work groups and/or sessions to fulfil project objectives.
To arrange and lead relevant meetings at various stages throughout the project, this will include internally to GHC and also the wider Integrated Care System.
To manage own time and work load effectively, working flexibly and travelling to other community sites as required.
You will work alongside and seek advice from a range of technical experts in areas such as Estates and IM&T and should exercise judgement and seek support as to when it is necessary to question or challenge such advice.
You will be expected to present to large groups related to projects, negotiate with groups and support services involved in delivering the project, link work to other change initiatives, monitor and highlight performance related to delivery and targets, ensure thorough and recorded planning, monitor expenditure and budgets, maintain project records and systems, deliver post project evaluations,write and present reports- all as agreed with the Community Manager and in accordance with project methodology.
Interpret information, highlight trends and/or inconsistencies and undertake the assessment and analysis of business and performance data.
Ensure that data provision is both timely and accurate and that all internal and external reporting deadlines are met.

Job description

Job responsibilities

Assist the project sponsor in the overall project design and implementation phases.
To gain co-operation, lead, fully involve and motivate all relevant staff groups throughout the project, setting up work groups and/or sessions to fulfil project objectives.
To arrange and lead relevant meetings at various stages throughout the project, this will include internally to GHC and also the wider Integrated Care System.
To manage own time and work load effectively, working flexibly and travelling to other community sites as required.
You will work alongside and seek advice from a range of technical experts in areas such as Estates and IM&T and should exercise judgement and seek support as to when it is necessary to question or challenge such advice.
You will be expected to present to large groups related to projects, negotiate with groups and support services involved in delivering the project, link work to other change initiatives, monitor and highlight performance related to delivery and targets, ensure thorough and recorded planning, monitor expenditure and budgets, maintain project records and systems, deliver post project evaluations,write and present reports- all as agreed with the Community Manager and in accordance with project methodology.
Interpret information, highlight trends and/or inconsistencies and undertake the assessment and analysis of business and performance data.
Ensure that data provision is both timely and accurate and that all internal and external reporting deadlines are met.

Person Specification

Qualifications

Essential

Educated to degree level in a relevant subject area, or equivalent experience or training.
Good standard of literacy and numeracy

Experience

Essential

Experience of undertaking complex administrative tasks, progress chasing and working to tight deadlines
Significant experience of working within a statutory organisation
Significant experience of working in a busy office environment.
Experience of line management, delegation, supervision
Significant Experience of Managing and leading projects
Highly skilled in Microsoft Office Packages, e.g. Word, Excel, and PowerPoint and use of computers and keyboards for typing of reports, email and auditing work and contributing to business plans and presentations.

Desirable

Previous experience of working within the NHS/local authority
Previous use of staff rostering systems
Previous use of an electronic patient records (e.g. SystmOne)

Person Specification

Qualifications

Essential

Educated to degree level in a relevant subject area, or equivalent experience or training.
Good standard of literacy and numeracy

Experience

Essential

Experience of undertaking complex administrative tasks, progress chasing and working to tight deadlines
Significant experience of working within a statutory organisation
Significant experience of working in a busy office environment.
Experience of line management, delegation, supervision
Significant Experience of Managing and leading projects
Highly skilled in Microsoft Office Packages, e.g. Word, Excel, and PowerPoint and use of computers and keyboards for typing of reports, email and auditing work and contributing to business plans and presentations.

Desirable

Previous experience of working within the NHS/local authority
Previous use of staff rostering systems
Previous use of an electronic patient records (e.g. SystmOne)

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Gloucestershire Health and Care NHS Foundation Trust

Address

Independent Living Centre

Village Road

Cheltenham

GL51 0BY

Employer's website

https://www.ghc.nhs.uk/who-we-are/jobs/ (Opens in a new tab)

Employer details

Employer name

Gloucestershire Health and Care NHS Foundation Trust

Address

Independent Living Centre

Village Road

Cheltenham

GL51 0BY

Employer's website

https://www.ghc.nhs.uk/who-we-are/jobs/ (Opens in a new tab)