Quality Improvement Manager - System Improvement Coaching
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Job summary
Are you passionate about driving quality improvement in health and care? Do you have the expertise and energy to support system improvement coaching? Join our dynamic team at One Gloucestershire Improvement Community.
About Us: We are a collaborative team dedicated to enhancing healthcare services across Gloucestershire. Our recent prestigious Health Foundation Q Exchange award has enabled us to create this exciting new post. We are committed to fostering a culture of continuous improvement, and supporting the development of Integrated Neighbourhood Teams (INTs).
The Role: As a QI Manager, you will be a key member of our Improvement Community Team, providing leadership and expertise in quality and service improvement projects. Your primary focus will be supporting the development of INTs through system improvement coaching, enabling effective and collaborative delivery of new ways of working in integrated care.
Why Join Us? Be part of a forward-thinking team dedicated to improving healthcare services. Opportunity to make a significant impact on the development of integrated care in Gloucestershire. Supportiveand collaborative work environment. Professional development opportunities. Flexibleworking options available - minimum 12 hrs per week required up to 15 hrs per week.
Main duties of the job
Key Responsibilities: Co-lead the development of strong working relationships with INTs. Work closely with INT teams to understand their local priorities and needs and agree plans to work together. Work closely with teams to understand their local priorities and needs to agree co-working plans. Design and deliver improvement coaching sessions, promoting co-production, use of measurement and collaboration. Support teams to achieve their objectives through strategic system thinking, technical application of improvement methodology, and relational approaches. Collaborate with the Improvement Community Programme Manager on the continued development of our Coaching for System Improvement methodology. Communicate progress, learning, and evaluation to key stakeholders and groups.
About You:
- Educated to degree level with additional specialist knowledge or equivalent experience.
- Recognised quality improvement training (e.g., QSIR practitioner, Flow Coaching Academy Coach).
- Extensive experience in quality improvement and service redesign methodologies in a health and care settings.
- Proven ability to lead teams through complex change and work at a senior level in health and care settings.
- Excellent communication, presentation, and training skills.
- Good appreciation of health and care systems at a neighbourhood level.
- Adept at working across organisational boundaries.
- Ability to work flexibly across Gloucestershire and travel between sites as required.
About us
We have in excess of 5000 staff working over 50 sites, providing a diverse range of services. We strive to support an organisational culture that is welcoming, builds and celebrates inclusivity and diversity and provides a sense of belonging and trust.
The annual NHS Staff Survey gives our people the opportunity to tell us about their experience working at the Trust. For the 2023 survey just over 2800 colleagues gave us their views (58.5%). It was great to see from the results that colleagues are saying that:
- 89.7% believe they are making a positive difference to patients/service users;
- 73.3% would recommend the organisation as a place to work;
- 82.4% agree that care of patients and service users is the organisations priority;
- 76.7% would be happy with the standard of care for a friend or relative
Our results put us as 5th nationally as a Community, Mental Health and Learning Disabilities NHS Employer of Choice and 1st equal amongst all NHS Provider Trusts in the South West. However, we know we have more to do and will continue to drive forward our commitment to making GHC a Great Place to Work.
Details
Date posted
12 March 2025
Pay scheme
Agenda for change
Band
Band 8a
Salary
£53,755 to £60,504 a year pro rata per annum
Contract
Fixed term
Duration
12 months
Working pattern
Part-time
Reference number
327-25-190
Job locations
Shire Hall
Westgate Street
Gloucester
GL1 2TG
Employer details
Employer name
Gloucestershire Health and Care NHS Foundation Trust
Address
Shire Hall
Westgate Street
Gloucester
GL1 2TG
Employer's website
https://www.ghc.nhs.uk/who-we-are/jobs/ (Opens in a new tab)
Employer contact details
For questions about the job, contact:
Supporting documents
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