Lead Administrator

Gloucestershire Health and Care NHS Foundation Trust

The closing date is 17 January 2025

Job summary

The Child and Adolescent Mental Health Service (CAMHS) is looking for an experienced Administrator to join and lead our team Administrators This role provides an excellent opportunity for someone looking to develop their skills in supervisory management. You will be leading a team of Administrators ensuring the provision of a comprehensive, consistent and efficient administrative service. You will be willing to develop a thorough understanding of the service, the processes related to the referral to treatment pathways for children and young people, and excited at the opportunity to contribute to service improvements.

Main duties of the job

About the Role:

We are excited to welcome an enthusiastic, personable, and well-organised Lead administrator to our team. This role is perfect for someone passionate about digital solutions and quality improvement of services. You will be working in a multi-disciplinary environment, contributing to your own development and the team's success.

About us

We have in excess of 5000 staff working over 50 sites, providing a diverse range of services. We strive to support an organisational culture that is welcoming, builds and celebrates inclusivity and diversity and provides a sense of belonging and trust.

The annual NHS Staff Survey gives our people the opportunity to tell us about their experience working at the Trust. For the 2023 survey just over 2800 colleagues gave us their views (58.5%). It was great to see from the results that colleagues are saying that:

  • 89.7% believe they are making a positive difference to patients/service users;
  • 73.3% would recommend the organisation as a place to work;
  • 82.4% agree that care of patients and service users is the organisations priority;
  • 76.7% would be happy with the standard of care for a friend or relative

Our results put us as 5th nationally as a Community, Mental Health and Learning Disabilities NHS Employer of Choice and 1st equal amongst all NHS Provider Trusts in the South West. However, we know we have more to do and will continue to drive forward our commitment to making GHC a Great Place to Work.

Date posted

06 January 2025

Pay scheme

Agenda for change

Band

Band 4

Salary

£26,530 to £29,114 a year Per annum

Contract

Permanent

Working pattern

Full-time

Reference number

327-24-1168

Job locations

Evergreen House

Charlton Lane

Cheltenham

GL53 9DZ


Job description

Job responsibilities

Key Responsibilities: Manage and lead the team of Administrators, assigning and overseeing tasks and improve administrative processes using digital solutions. Collaborate with various departments to ensure smooth operations. Prepare and manage reports and databases. Identify and implement quality improvement initiatives. Work independently and as part of a team, using your initiative to solve problems.

Qualifications: Proven experience in an administrative role. Excellent interpersonal and communication skills. Strong organisational skills and attention to detail. Proficiency in working with Business Intelligence reports and database management is desirable A positive, can-do attitude and the ability to work both independently and collaboratively.

Job description

Job responsibilities

Key Responsibilities: Manage and lead the team of Administrators, assigning and overseeing tasks and improve administrative processes using digital solutions. Collaborate with various departments to ensure smooth operations. Prepare and manage reports and databases. Identify and implement quality improvement initiatives. Work independently and as part of a team, using your initiative to solve problems.

Qualifications: Proven experience in an administrative role. Excellent interpersonal and communication skills. Strong organisational skills and attention to detail. Proficiency in working with Business Intelligence reports and database management is desirable A positive, can-do attitude and the ability to work both independently and collaboratively.

Person Specification

Essential

Essential

  • NVQ Level 3 Administration or equivalent experience
  • GCSE's

Desirable

  • Experience of working unsupervised in an office environment
  • Experience of leading or supervising others within the NHS

Essential

Essential

  • NVQ Level 3 or equivalent experience
  • GCSE's C or above
  • Experience of working unsupervised in an office environment

Desirable

  • Experience of leading or supervising others within the NHS
  • MS Office & Excel
Person Specification

Essential

Essential

  • NVQ Level 3 Administration or equivalent experience
  • GCSE's

Desirable

  • Experience of working unsupervised in an office environment
  • Experience of leading or supervising others within the NHS

Essential

Essential

  • NVQ Level 3 or equivalent experience
  • GCSE's C or above
  • Experience of working unsupervised in an office environment

Desirable

  • Experience of leading or supervising others within the NHS
  • MS Office & Excel

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Additional information

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Employer details

Employer name

Gloucestershire Health and Care NHS Foundation Trust

Address

Evergreen House

Charlton Lane

Cheltenham

GL53 9DZ


Employer's website

https://www.ghc.nhs.uk/who-we-are/jobs/ (Opens in a new tab)


Employer details

Employer name

Gloucestershire Health and Care NHS Foundation Trust

Address

Evergreen House

Charlton Lane

Cheltenham

GL53 9DZ


Employer's website

https://www.ghc.nhs.uk/who-we-are/jobs/ (Opens in a new tab)


For questions about the job, contact:

CAMHS Outcome & Performance Manager

Trish Burkes

trish.burkes@ghc.nhs.uk

03004213685

Date posted

06 January 2025

Pay scheme

Agenda for change

Band

Band 4

Salary

£26,530 to £29,114 a year Per annum

Contract

Permanent

Working pattern

Full-time

Reference number

327-24-1168

Job locations

Evergreen House

Charlton Lane

Cheltenham

GL53 9DZ


Supporting documents

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