Job summary
The Learning & Development Team supports a range of structured training, education & professional development programmes for staff at all levels & in some instances to staff working in other organisations & workplaces. As a member of this team, the postholder will promote quality of patient care through the continuing education of all members of staff & students both clinical & non-clinical. This will include overseeing a range of projects related to training & education, the development of online training (mostly using PowerPoint) & some training delivery/facilitation. In particular this includes delivering our Corporate Induction programme.
Main duties of the job
The post holder will:
- Ensure delivery of the Trust's training requirements
- Oversee the planning & evaluation of the Trust's Corporate Induction programmes
- Identify, analyse & implement a range of service improvements to training systems admin & delivery methodology
- Design, delivery & support online learning activities as part of a programme of training
- Evaluate, promote & utilise a range of training interventions to address identified training needs
- Support/facilitate managerial/leadership programmes & design/deliver a range of non-clinical development & training programmes
- Participate in/lead project groups, developing project administration & documentation, & use motivational & negotiation skills to support the delivery of project outcomes
- Contribute to the development & upkeep of the team intranet pages
- Carry out data entry, develop systems for information capture & provide data reporting & data information analysis on a wide range of topics
- Design & deliver specialised hands-on training
- Oversee the production of standard reports, registers & other data in accordance with agreed procedures & timescales
- Monitor & promote data compliance & IT security, with particular reference to data protection, information governance & guidelines in relation to safe & secure data storage
- Undertake any other activities which are deemed commensurate with the role
About us
We have in excess of 5000 staff working over 50 sites, providing a diverse range of services. We strive to support an organisational culture that is welcoming, builds and celebrates inclusivity and diversity and provides a sense of belonging and trust.
The annual NHS Staff Survey gives our people the opportunity to tell us about their experience working at the Trust. For the 2023 survey just over 2800 colleagues gave us their views (58.5%). It was great to see from the results that colleagues are saying that:
- 89.7% believe they are making a positive difference to patients/service users;
- 73.3% would recommend the organisation as a place to work;
- 82.4% agree that care of patients and service users is the organisations priority;
- 76.7% would be happy with the standard of care for a friend or relative
Our results put us as 5th nationally as a Community, Mental Health and Learning Disabilities NHS Employer of Choice and 1st equal amongst all NHS Provider Trusts in the South West. However, we know we have more to do and will continue to drive forward our commitment to making GHC a Great Place to Work.
Job description
Job responsibilities
The post holder will be expected to:
- Work in line with GDPR requirements, maintaining confidentiality & ensuring records are accurate
- Communicate information to work colleagues & members of the Trust, using tact & diplomacy & in a kind manner
- Work collaboratively with other NHS organisations, both nationally & across the local ICS/STP & with a wide range of external agencies & organisations
- Help & support others in their personal development
- Act in ways that support equality & value diversity, treating everyone with dignity & respect
- Provide a range of training administration, project management & training facilitation services which support the delivery of high-quality training & development
- Provide administrative support to & online facilitation of the Trust's Corporate Induction programmes
- Project a professional image of the business & deliver excellent customer care in all training activities & contacts
Job description
Job responsibilities
The post holder will be expected to:
- Work in line with GDPR requirements, maintaining confidentiality & ensuring records are accurate
- Communicate information to work colleagues & members of the Trust, using tact & diplomacy & in a kind manner
- Work collaboratively with other NHS organisations, both nationally & across the local ICS/STP & with a wide range of external agencies & organisations
- Help & support others in their personal development
- Act in ways that support equality & value diversity, treating everyone with dignity & respect
- Provide a range of training administration, project management & training facilitation services which support the delivery of high-quality training & development
- Provide administrative support to & online facilitation of the Trust's Corporate Induction programmes
- Project a professional image of the business & deliver excellent customer care in all training activities & contacts
Person Specification
Qualifications
Essential
- Knowledge of education, training and development activities to post graduate diploma level and acquired through degree and professional qualification or equivalent experience
- Successfully completed an approved teaching/leadership qualification at post graduate E.g. Post Graduate Certificate/Diploma in higher Education, Practice Educator/Practice Teacher Qualification and/or Post Graduate Leadership programme
Length and/or Nature of Experience
Essential
- Significant experience of working in a corporate training role and evidence of delivery of corporate and mandatory training programmes
- Significant experience of working within a training and development role, including experience of evaluating training, learning and development activities
- Demonstrable experience in training delivery to a diverse range of learners
- Awareness of the culture of learning
- Experience of designing and delivering creative, high quality training solutions using a variety of training methods
- Project planning skills, including the ability to follow sound project planning methodology
Desirable
- Understanding of corporate and mandatory requirements for NHS Trusts
Professinal, Managerial & Specialist Knowledge
Essential
- Experience of developing intranet sites
- Experience of Quality/Service Improvement methodology
- Previous experience of working within the NHS
Desirable
- Experience of working on ESR/OLM or similar Learning Management System, including data inputting and retrieval
Person Specification
Qualifications
Essential
- Knowledge of education, training and development activities to post graduate diploma level and acquired through degree and professional qualification or equivalent experience
- Successfully completed an approved teaching/leadership qualification at post graduate E.g. Post Graduate Certificate/Diploma in higher Education, Practice Educator/Practice Teacher Qualification and/or Post Graduate Leadership programme
Length and/or Nature of Experience
Essential
- Significant experience of working in a corporate training role and evidence of delivery of corporate and mandatory training programmes
- Significant experience of working within a training and development role, including experience of evaluating training, learning and development activities
- Demonstrable experience in training delivery to a diverse range of learners
- Awareness of the culture of learning
- Experience of designing and delivering creative, high quality training solutions using a variety of training methods
- Project planning skills, including the ability to follow sound project planning methodology
Desirable
- Understanding of corporate and mandatory requirements for NHS Trusts
Professinal, Managerial & Specialist Knowledge
Essential
- Experience of developing intranet sites
- Experience of Quality/Service Improvement methodology
- Previous experience of working within the NHS
Desirable
- Experience of working on ESR/OLM or similar Learning Management System, including data inputting and retrieval
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
