Clinical Systems Training Administrator

Gloucestershire Health and Care NHS Foundation Trust

The closing date is 09 October 2024

Job summary

1 x Fixed Term contract/secondment opportunity for up to12 months**

We are looking to recruit a motivated and enthusiastic Administrator to support the Trust's Clinical Systems Training Team.

The Clinical Systems Team is responsible for the overall development, delivery and management of the Trusts Clinical Systems: RiO, SystmOne, IAPTus, Lilie and SoelHealth.

You will work alongside the Clinical Systems Trainers to provide effective administrative support in organising, booking and managing Clinical Systems training for clinicians and administrative support staff.

You will be overseeing the scheduling of trainers diaries, using Care2Learn to book staff onto training and maintaining good records in respect of training queries, requests and other workload tasks.

The role is within a busy and dynamic team, you will need to be able to work flexibly, be responsive to change and communicate effectively. We are a friendly and proactive team and provide a supportive working environment, with development opportunities, regular supervision and appraisals.

If you have a keen interest in Clinical Systems, supporting services and making a difference and would enjoy working as part of a team in a busy and varied role, we would welcome your application.

For further details on this vacancy please contact Gemma Hickman on 07825 552670 email gemma.hickman@ghc.nhs.uk.

Main duties of the job

To book and organise induction training on clinical systems to Trust staff.

To book and organise refresher training to individuals or teams as and when required.

Organise training facilities, co-ordinate staff attendance and materials prior to courses.

Support the Training Team in the necessary organisation and preparation for training sessions, e.g. room bookings, training bookings.

Ensure adherence to Training team methodologies at all times.

Record and maintain records in respect of course participants.

Maintain good records in respect of training queries, requests and workload tasks

To provide a focal point of contact for system training queries.

Assist in prioritising all requests logged with Training and continuously reassess priorities, providing timely updates to the system user.

Extract training reports from the Learning Management System care to learn

Organise for any reminders that need to be sent to staff to be compliant with their Clinical Systems Training.

Troubleshooting and identifying areas for improvements to the Training booking processes.

Taking an active role in the training subgroup, attending and contributing and minuting to meetings as necessary.

To provide support for scheduling of training for any new implementations, including floor walking and user support. This may also include co-ordination of User Acceptance Testing sessions.

About us

We have in excess of 5000 staff working over 50 sites, providing a diverse range of services. We strive to support an organisational culture that is welcoming, builds and celebrates inclusivity and diversity and provides a sense of belonging and trust.

The annual NHS Staff Survey gives our people the opportunity to tell us about their experience working at the Trust. For the 2023 survey just over 2800 colleagues gave us their views (58.5%). It was great to see from the results that colleagues are saying that:

89.7% believe they are making a positive difference to patients/service users;
73.3% would recommend the organisation as a place to work;
82.4% agree that care of patients and service users is the organisations priority;
76.7% would be happy with the standard of care for a friend or relative

Our results put us as 5th nationally as a Community, Mental Health and Learning Disabilities NHS Employer of Choice and 1st equal amongst all NHS Provider Trusts in the South West. However, we know we have more to do and will continue to drive forward our commitment to making GHC a Great Place to Work.

Date posted

25 September 2024

Pay scheme

Agenda for change

Band

Band 3

Salary

£24,071 to £25,674 a year pa

Contract

Fixed term

Duration

12 months

Working pattern

Full-time

Reference number

327-24-838-A

Job locations

Edward Jenner Court

1010 Pioneer Avenue, Gloucester Business Park, Brockworth

Gloucester

GL3 4AW

Job description

Job responsibilities

Gloucestershire Health and Care is committed to embedding and providing personalised care through all of its services aspart of our high-quality care strategy. The purpose of personalised care is to empower people to lead the lives they want to live. Personalised care starts with a conversation with people about what matters to them. It builds on what people can do, as well as addressing their health needs. Including new ways of working and delivering care, emphasising that we need to make effective use of the full range of our peoples skills and experience to deliver the best possible patient care. So we want to know What Matters to You and that you will share our values and join us on this very important journey.

The qualification, training & experience requirements for the role are underlined in the Job Description/Person Specification.Please refer to the Additional Information attachment before submitting your application

Job description

Job responsibilities

Person Specification

Qualifications

Essential

Advanced Word qualifications or equivalent knowledge (NVQ L3)
Good general level of qualification (GCSE or equivalent in Maths and English)
Evidence of continued professional development

Desirable

Knowledge of Clinical Systems

Experience

Essential

Demonstrable IT skills including intermediate competence in common Microsoft applications
Experience of working across professional boundaries

Knowledge

Essential

Provide support and be part of a team through significant programmes of change

Desirable

Awareness of NHS Information Governance principles

Person Specification

Qualifications

Essential

Advanced Word qualifications or equivalent knowledge (NVQ L3)
Good general level of qualification (GCSE or equivalent in Maths and English)
Evidence of continued professional development

Desirable

Knowledge of Clinical Systems

Experience

Essential

Demonstrable IT skills including intermediate competence in common Microsoft applications
Experience of working across professional boundaries

Knowledge

Essential

Provide support and be part of a team through significant programmes of change

Desirable

Awareness of NHS Information Governance principles

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.