Team Administrator

Job summary

This is an exciting opportunity to join Gloucestershire Care Services NHS Trust working within the Gloucester Integrated Community Team (ICT) providing a range of administrative duties essential to the provision of quality community health services for adults.

The role is extremely varied and requires the ability to deal with a wide range of duties. The successful candidate will join a small but experienced admin team who are greatly valued by members of the ICT and contribute to the continuing development of administrative support within this fast-paced environment.

Candidates should be able to demonstrate previous experience in an administrative role and be proficient in Microsoft Office Packages. Excellent written and verbal adaptable communication skills are core to this role. Knowledge and experience of using SystmOne or other similar clinical systems is desirable but not essential as full training will be given to the successful applicant. If you have a 'can do' attitude, and enjoy building good working relationships, we welcome your application.

Main duties of the job

• Answer the telephone in a professional, helpful and courteous manner, taking accurate messages and ensuring timely distribution
• Respond sensitively and compassionately to service users
• Manage and distribute all incoming and outgoing post in order to ensure effective communications for the Department
• Accurately input data and maintain records
• Scanning and photocopying documents
• Diary management
• Order and maintain and supplies

The qualification, training & experience requirements for the role are underlined in the Job Description/Person Specification.

About us

We have in excess of 5000 staff working over 50 sites, providing a diverse range of services. We strive to support an organisational culture that is welcoming, builds and celebrates inclusivity and diversity and provides a sense of belonging and trust.

The annual NHS Staff Survey gives our people the opportunity to tell us about their experience working at the Trust. For the 2023 survey just over 2800 colleagues gave us their views (58.5%). It was great to see from the results that colleagues are saying that:

• 89.7% believe they are making a positive difference to patients/service users;
• 73.3% would recommend the organisation as a place to work;
• 82.4% agree that care of patients and service users is the organisations priority;
• 76.7% would be happy with the standard of care for a friend or relative

Our results put us as 5th nationally as a Community, Mental Health and Learning Disabilities NHS Employer of Choice and 1st equal amongst all NHS Provider Trusts in the South West. However, we know we have more to do and will continue to drive forward our commitment to making GHC a Great Place to Work.

Employer details

Employer name

Gloucestershire Health and Care NHS Foundation Trust

Address

Collingwood House

Horton Road

Gloucester

GL1 3PX

Employer's website

https://www.ghc.nhs.uk/who-we-are/jobs/ (Opens in a new tab)

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Employer details

Employer name

Gloucestershire Health and Care NHS Foundation Trust

Address

Collingwood House

Horton Road

Gloucester

GL1 3PX

Employer's website

https://www.ghc.nhs.uk/who-we-are/jobs/ (Opens in a new tab)

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