Gloucestershire Health and Care NHS Foundation Trust

E-Roster Systems Administrator and Trainer

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Job summary

An exciting opportunity has arisen for an e-Rostering Systems Administrator and Trainer to join the E-Rostering Team at GHC. We are a small friendly team committed to delivering the maximum benefits to the trust from our e-Rostering system.

The successful candidate will have high levels of IT literacy with recent extensive experience of using information systems, ideally with e-Rostering modules. Experience of delivering training would be beneficial.

The E-Rostering Administrator and Trainer role will include providing day-to-day systems support and training, requiring someone who has strong IT skills and knowledge of Microsoft Office packages, together with effective interpersonal and communication skills (written and verbal), a can-do attitude and the confidence to support staff and managers to resolve their queries. The role is fast-paced and varied and requires a passion for problem-solving plus the ability to prioritise own workload.

The E-Rostering Team is responsible for the development and maintenance of the trust E-Rostering System. We have over 150 live rotas to manage, as well as ensuring that payroll is accurate and submitted every week and every month. The team is also responsible for training managers and staff on how to use the system effectively and efficiently and supporting these staff in how to resolve any errors that may have occurred. The team are very supportive of each other and are always willing to support other colleagues as needed.

Main duties of the job

To maintain and develop the E-Rostering utility across clinical and non-clinical services within the Trust
To provide training in the use of the E-Rostering system to staff who use the system which will ensure that full benefits are realised.
To provide training to staff members in the use of the web based E-Rostering system as and when required to enable staff to request shifts, and view their individual profiles.
To carry out audits of the E-Rostering system ensuring that the system is used appropriately and staff are paid correctly
To support implementation of new features of the system to enable a more streamlined service
To support the Centralised E-Rostering service

About us

We have in excess of 5000 staff working over 50 sites, providing a diverse range of services. We strive to support an organisational culture that is welcoming, builds and celebrates inclusivity and diversity and provides a sense of belonging and trust.

The annual NHS Staff Surveygives our people the opportunity to tell us about their experience working at the Trust. For the 2023 survey just over 2800 colleagues gave us their views (58.5%). It was great to see from the results that colleagues are saying that:

89.7% believe they are making a positive difference to patients/service users;
73.3% would recommend the organisation as a place to work;
82.4% agree that care of patients and service users is the organisations priority;
76.7% would be happy with the standard of care for a friend or relative

Our results put us as 5th nationally as a Community, Mental Health and Learning Disabilities NHS Employer of Choice and 1st equal amongst all NHS Provider Trusts in the South West. However, we know we have more to do and will continue to drive forward our commitment to making GHC a Great Place to Work.

Date posted

02 August 2024

Pay scheme

Agenda for change

Band

Band 5

Salary

£28,407 to £34,581 a year per annum

Contract

Permanent

Working pattern

Full-time

Reference number

327-24-361-A

Job locations

Edward Jenner Court

Pioneer Avenue , Brockworth

Gloucestershire

GL3 4AW

Job description

Job responsibilities

Gloucestershire Health and Care is committed to embedding and providing personalised care through all of its services as part of our high-quality care strategy. The purpose of personalised care is to empower people to lead the lives they want to live. Personalised care starts with a conversation with people about what matters to them. It builds on what people can do, as well as addressing their health needs. Including new ways of working and delivering care, emphasising that we need to make effective use of the full range of our peoples skills and experience to deliver the best possible patient care. So we want to know What Matters to You and that you will share our values and join us on this very important journey.

The qualification, training & experience requirements for the role are underlined in the Job Description/Person Specification.

Please refer to the Additional Information attachment before submitting your application.

Job description

Job responsibilities

The qualification, training & experience requirements for the role are underlined in the Job Description/Person Specification.

Please refer to the Additional Information attachment before submitting your application.

Person Specification

Qualifications

Essential

Educated to degree level or equivalent work experience
Allocate Qualification

Desirable

Training qualification
IT Qualification

Experience

Essential

Experience of working with rostering systems, preferably Health Roster (Allocate), including developing, maintaining and verifying rosters
Significant administration experience to include use of Microsoft office applications i.e. word, excel and outlook
Experience of running reports and interpreting the data
Significant experience of working within the NHS or large complex multisite organisation

Desirable

Experience of troubleshooting and resolving payroll queries
Experience of working with complex databases
Experience and use of ESR
Experience and use of ESR Business Intelligence
Experience of running training sessions both one to one and larger groups

Specialist Knowledge

Essential

Knowledge of Information Governance and Data Protection
Knowledge and understanding of safe staffing requirements for in-patient settings

Desirable

Knowledge of payroll processes
Knowledge of training processes and effective methods of training

Person Specification

Qualifications

Essential

Educated to degree level or equivalent work experience
Allocate Qualification

Desirable

Training qualification
IT Qualification

Experience

Essential

Experience of working with rostering systems, preferably Health Roster (Allocate), including developing, maintaining and verifying rosters
Significant administration experience to include use of Microsoft office applications i.e. word, excel and outlook
Experience of running reports and interpreting the data
Significant experience of working within the NHS or large complex multisite organisation

Desirable

Experience of troubleshooting and resolving payroll queries
Experience of working with complex databases
Experience and use of ESR
Experience and use of ESR Business Intelligence
Experience of running training sessions both one to one and larger groups

Specialist Knowledge

Essential

Knowledge of Information Governance and Data Protection
Knowledge and understanding of safe staffing requirements for in-patient settings

Desirable

Knowledge of payroll processes
Knowledge of training processes and effective methods of training

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Gloucestershire Health and Care NHS Foundation Trust

Address

Edward Jenner Court

Pioneer Avenue , Brockworth

Gloucestershire

GL3 4AW

Employer's website

https://www.ghc.nhs.uk/who-we-are/jobs/ (Opens in a new tab)

Employer details

Employer name

Gloucestershire Health and Care NHS Foundation Trust

Address

Edward Jenner Court

Pioneer Avenue , Brockworth

Gloucestershire

GL3 4AW

Employer's website

https://www.ghc.nhs.uk/who-we-are/jobs/ (Opens in a new tab)