Job summary
Hello, my name is Jim Welch. I am the Lead Nurse for Mental Health Liaison Services at Gloucestershire Health and Care NHS Foundation Trust and I am looking for 2 Peer Support Workers (Experts By Experience) to join our 24/7 team based in Gloucester and Cheltenham hospital.
You will work in partnership with patients in the acute hospital setting as they complete their hospital treatment; providing practical, emotional and signposting support as well as acting as a patient advocate if requested. You will work alongside Mental Health Liaison colleagues to improve patient experience, care and wellbeing.
I will work with you to ensure that we support your personal and developmental needs, this includes a bespoke induction to ensure that you are fully prepared and supported in delivering this role.
Our aim is to work closely with our Acute Hospital colleagues to deliver a pro-active, patient focused service that delivers the right care at the right time and your work will ensure that the value of personal experience is fully recognised.
If you have excellent interpersonal skills, the desire to deliver high quality care and you are ready to use your experience to support others then please get in touch to talk through the role.
Main duties of the job
The role of the peer support worker is:
- To support the multi-disciplinary team in promoting recovery orientated environment by identifying recovery focussed activities and fostering a culture of hope.
- Deliver an approach that is underpinned by the principals of trauma informed care.
- To work alongside a number of service users on a one to one basis, which may include supporting the person through their admission and discharge, ensuring the voice of the person is heard and facilitating discharge home for a period of upto 48 hours.
- Contribute to the development of training to raise awareness and reduce stigma.
- To be an active member of the Community of Practice for people with complex emotional needs in partnership with peers within the Complex Emotional Needs Service.
About us
At Gloucestershire Health and Care NHS Foundation Trust, we are supportive of the people we care for in the community and aim to provide a fully responsive service to everyone who needs it. This is the same approach we take for our employees. We look to value the skills and experiences of those we work with, whether they are service users, carers, families or those looking to work with us.
Gloucestershire Health and Care NHS Foundation Trust is part of the NHS. We treat NHS patients according to NHS principles and standards. The difference is the Trust is accountable to local people, rather than to Government, and so we are able to work closely with our community to develop services in the way that best suits the needs of local people.
Our Staff Survey results showed people at our Trust feel they are engaged, part of a team and work for a compassionate and inclusive organisation.
Our overall scores were better than average in eight of nine themes and level in one - the best overall results for a community, mental health and learning disabilities Trust in the south west and first equal amongst all sector NHS providers within the region too.
Job description
Job responsibilities
Gloucestershire Health and Care is committed to embedding and providing personalised care through all of its services as part of our high-quality care strategy. The purpose of personalised care is to empower people to lead the lives they want to live. Personalised care starts with a conversation with people about what matters to them. It builds on what people can do, as well as addressing their health needs. Including new ways of working and delivering care, emphasising that we need to make effective use of the full range of our peoples skills and experience to deliver the best possible patient care. So we want to know What Matters to You and that you will share our values and join us on this very important journey.
The qualification, training & experience requirements for the role are underlined in the Job Description/Person Specification.
Please refer to the Additional Information attachment before submitting your application.
We provide a Multi-professional preceptorship programme that is aligned to the National Preceptorship Framework for Nursing and have been awarded the Interim quality mark from NHS England. Our programme is provided to all Newly Qualified; Nurses, Nursing Associates, Internationally Educated Practitioners, Allied Health Professionals and Return to Practice Practitioners. In addition to the programme we also offer all preceptees the opportunity of enrolling and completing the level 7 (Masters) 15 credit validated module Preceptorship for Healthcare (AP7026).
Newly qualified Social Workers are offered the Assessed and Supported Year in Employment programme (ASYE) which is similar to a preceptorship programme.
As a Health Care Assistant/ Support Worker you will be responsible for participating and assisting in the delivery of care / services to patients and service users as part of a Mental Health and Social Care Health Service. Health Care Assistant, Social Care Workers and other Healthcare Support Workers employed by the Trust are required to follow the guidance set out in Code of Conduct for Health Care Assistants/ Health Care Support Workers to provide safe and compassionate care of a high standard, and to challenge others who are not.
You will receive direct supervision and partake in reflective practice / training on a regular basis and be required to meet the Care Certificate standards. All successful applicants will also have the opportunity to discuss the prospect of undertaking a Level 3 Healthcare Support Worker Apprenticeship alongside their substantive post. This apprenticeship would include the Level 3 Diploma in Clinical Healthcare.
Job description
Job responsibilities
Gloucestershire Health and Care is committed to embedding and providing personalised care through all of its services as part of our high-quality care strategy. The purpose of personalised care is to empower people to lead the lives they want to live. Personalised care starts with a conversation with people about what matters to them. It builds on what people can do, as well as addressing their health needs. Including new ways of working and delivering care, emphasising that we need to make effective use of the full range of our peoples skills and experience to deliver the best possible patient care. So we want to know What Matters to You and that you will share our values and join us on this very important journey.
The qualification, training & experience requirements for the role are underlined in the Job Description/Person Specification.
Please refer to the Additional Information attachment before submitting your application.
We provide a Multi-professional preceptorship programme that is aligned to the National Preceptorship Framework for Nursing and have been awarded the Interim quality mark from NHS England. Our programme is provided to all Newly Qualified; Nurses, Nursing Associates, Internationally Educated Practitioners, Allied Health Professionals and Return to Practice Practitioners. In addition to the programme we also offer all preceptees the opportunity of enrolling and completing the level 7 (Masters) 15 credit validated module Preceptorship for Healthcare (AP7026).
Newly qualified Social Workers are offered the Assessed and Supported Year in Employment programme (ASYE) which is similar to a preceptorship programme.
As a Health Care Assistant/ Support Worker you will be responsible for participating and assisting in the delivery of care / services to patients and service users as part of a Mental Health and Social Care Health Service. Health Care Assistant, Social Care Workers and other Healthcare Support Workers employed by the Trust are required to follow the guidance set out in Code of Conduct for Health Care Assistants/ Health Care Support Workers to provide safe and compassionate care of a high standard, and to challenge others who are not.
You will receive direct supervision and partake in reflective practice / training on a regular basis and be required to meet the Care Certificate standards. All successful applicants will also have the opportunity to discuss the prospect of undertaking a Level 3 Healthcare Support Worker Apprenticeship alongside their substantive post. This apprenticeship would include the Level 3 Diploma in Clinical Healthcare.
Person Specification
QUALIFICATIONS
Essential
- Knowledge of Health and wellbeing issues.
- Training to NVQ level 3 or equivalent level of experience, knowledge or training.
- Previous experience of delivering peer mentoring services
LENGTH AND / OR NATURE OF EXPERIENCE
Essential
- The post holder must have lived experience of acute mental health crisis and/or treatment in emergency departments.
- Proven experience of unsupervised working practices.
- Experience in information analysis and provision of statistical reports.
- Experience of development of services.
- Ability to work in an enabling and creative way. Willingness too support people needs in recovery goals.
- Knowledge and commitments to service user's rights and the impact of stigma. Understanding the impact of stigma and discrimination.
- Working knowledge of Microsoft Office packages e.g. Word, Excel, PowerPoint, Publisher and Outlook
- A good understanding of the need to maintain clear professional boundaries within working relationships with people using our services.
Desirable
- Experience of receiving physical and mental health care in Emergency Departments and Acute Hospitals.
- Ability to share personal story of recovery in a professional manner.
- Experience of maintaining a comprehensive records.
- Experience of providing teaching or mentoring to adults.
- Experience of co-facilitating group therapy.
Person Specification
QUALIFICATIONS
Essential
- Knowledge of Health and wellbeing issues.
- Training to NVQ level 3 or equivalent level of experience, knowledge or training.
- Previous experience of delivering peer mentoring services
LENGTH AND / OR NATURE OF EXPERIENCE
Essential
- The post holder must have lived experience of acute mental health crisis and/or treatment in emergency departments.
- Proven experience of unsupervised working practices.
- Experience in information analysis and provision of statistical reports.
- Experience of development of services.
- Ability to work in an enabling and creative way. Willingness too support people needs in recovery goals.
- Knowledge and commitments to service user's rights and the impact of stigma. Understanding the impact of stigma and discrimination.
- Working knowledge of Microsoft Office packages e.g. Word, Excel, PowerPoint, Publisher and Outlook
- A good understanding of the need to maintain clear professional boundaries within working relationships with people using our services.
Desirable
- Experience of receiving physical and mental health care in Emergency Departments and Acute Hospitals.
- Ability to share personal story of recovery in a professional manner.
- Experience of maintaining a comprehensive records.
- Experience of providing teaching or mentoring to adults.
- Experience of co-facilitating group therapy.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
