Gloucestershire Health and Care NHS Foundation Trust

Practice Education and Professional Development Administrator - Band 3

This job is now closed

Job summary

Please note that this role does not meet the criteria for sponsorship and therefore we are only able to consider applicants with unrestricted right to work in the UK due to the role not currently meeting the UK Government's Visa's & Immigration's requirements for a Skilled Worker Visa.

The Practice Education and Professional Development & Clinical Skills Teams are excited to have a vacancy for an enthusiastic and self-motivated individual to join theteam.

The post holder will provide friendly, efficient and professional Practice Education and Professional Development administration to staff across the Trust and engage with our student workforce to deliver student-focused, high-quality service.

It is a varied and valuable post as the successful applicant will be required to make data entries on placement management systems to ensure student placement capacity is up-to-date and accurate, administer e-rosters ensuring students are added / removed in a timely way, maintain an accurate database of student lap tops, monitoring allocation and return and where required supporting recruitment activity.

Closing date: 10th March 2024

Main duties of the job

Working with the Practice Education and Professional Development and Clinical Skills Team the post holder will be required to undertake a variety of administration tasks associated with these departments workstreams including monitoring course bookings, student placement allocations and return to healthcare practice programmes, designing, populating and updating spreadsheets, taking and generating notes, updating action logs, contributing to reports, responding to email communication and taking minutes.

Feeling comfortable to flex and respond to the needs of each of the teams whilst providing excellent customer service to members of the public, staff, One Gloucestershire colleagues and stakeholders and our University partners is a vitalskill in this role.

If you are looking for an opportunity where you can:

Provide Excellent Customer Service skills
Ensure Attention to detail
Keep calm under pressure or when priorities change
Gain experience in working across departments and also with external partners (University of Gloucestershire)
Develop IT skills by using a range of system and want to be part of two hardworking teams, where you will be supported but have opportunity to use your own initiative; please apply.

About us

At Gloucestershire Health and Care NHS Foundation Trust, we are supportive of the people we care for in the community and aim to provide a fully responsive service to everyone who needs it. This is the same approach we take for our employees. We look to value the skills and experiences of those we work with, whether they are service users, carers, families or those looking to work with us.

Gloucestershire Health and Care NHS Foundation Trust is part of the NHS. We treat NHS patients according to NHS principles and standards. The difference is the Trust is accountable to local people, rather than to Government, and so we are able to work closely with our community to develop services in the way that best suits the needs of local people.

Our Staff Survey results showed people at our Trust feel they are engaged, part of a team and work for a compassionate and inclusive organisation.

Our overall scores were better than average in eight of nine themes and level in one - the best overall results for a community, mental health and learning disabilities Trust in the south west and first equal amongst all sector NHS providers within the region too.

Date posted

04 March 2024

Pay scheme

Agenda for change

Band

Band 3

Salary

£22,816 to £24,336 a year per annum pro rata

Contract

Permanent

Working pattern

Part-time, Flexible working

Reference number

327-24-214

Job locations

NHS Training Hub, Invista

Ermin Street, Brockworth

Gloucester

GL3 4HP

Job description

Job responsibilities

Gloucestershire Health and Care is committed to embedding and providing personalised care through all of its services as part of our high-quality care strategy. The purpose of personalised care is to empower people to lead the lives they want to live. Personalised care starts with a conversation with people about what matters to them. It builds on what people can do, as well as addressing their health needs. Including new ways of working and delivering care, emphasising that we need to make effective use of the full range of our peoples skills and experience to deliver the best possible patient care. So we want to know What Matters to You and that you will share our values and join us on this very important journey.

The qualification, training & experience requirements for the role are underlined in the Job Description/Person Specification.

Please refer to the Additional Information attachment before submitting your application.

Job description

Job responsibilities

The qualification, training & experience requirements for the role are underlined in the Job Description/Person Specification.

Please refer to the Additional Information attachment before submitting your application.

Person Specification

QUALIFICATIONS

Essential

Good literacy and numerical skills
Good level of education (5 GCSE's or equivalent)
Microsoft Office Skills Training (MOST); European Computer Driving Licence (ECDL) or equivalent IT skills

LENGTH AND / OR NATURE OF EXPERIENCE

Essential

Excellent IT skills including use of Microsoft Word, Outlook and Excel
PExperience of downloading, manipulating and interrogating data/figures
Previous experience of working in a busy office environment

Desirable

Previous experience of working in a training administration environment
Experience of working within the NHS

PROFESSIONAL / MANAGERIAL / SPECIALIST KNOWLEDGE

Essential

Able to prioritise and organise own workload
Experience of taking responsibility for a significant block of administrative work
Knowledge & experience of dealing professionally and competently with queries and problems

PERSONAL SKILLS ABILITIES AND ATTRIBUTES

Essential

Excellent interpersonal skills
Good communication skills both written and verbal
Ability to prioritise tasks and manage time effectively
Attention to detail and ability to work with high degree of accuracy
Ability to work on own initiative but also as part of a team
Excellent customer care skills

Desirable

Experience of using ESR, a customer service management tool or learning management system
Experience of database management and information systems

Person Specification

QUALIFICATIONS

Essential

Good literacy and numerical skills
Good level of education (5 GCSE's or equivalent)
Microsoft Office Skills Training (MOST); European Computer Driving Licence (ECDL) or equivalent IT skills

LENGTH AND / OR NATURE OF EXPERIENCE

Essential

Excellent IT skills including use of Microsoft Word, Outlook and Excel
PExperience of downloading, manipulating and interrogating data/figures
Previous experience of working in a busy office environment

Desirable

Previous experience of working in a training administration environment
Experience of working within the NHS

PROFESSIONAL / MANAGERIAL / SPECIALIST KNOWLEDGE

Essential

Able to prioritise and organise own workload
Experience of taking responsibility for a significant block of administrative work
Knowledge & experience of dealing professionally and competently with queries and problems

PERSONAL SKILLS ABILITIES AND ATTRIBUTES

Essential

Excellent interpersonal skills
Good communication skills both written and verbal
Ability to prioritise tasks and manage time effectively
Attention to detail and ability to work with high degree of accuracy
Ability to work on own initiative but also as part of a team
Excellent customer care skills

Desirable

Experience of using ESR, a customer service management tool or learning management system
Experience of database management and information systems

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Gloucestershire Health and Care NHS Foundation Trust

Address

NHS Training Hub, Invista

Ermin Street, Brockworth

Gloucester

GL3 4HP

Employer's website

https://www.ghc.nhs.uk/who-we-are/jobs/ (Opens in a new tab)

Employer details

Employer name

Gloucestershire Health and Care NHS Foundation Trust

Address

NHS Training Hub, Invista

Ermin Street, Brockworth

Gloucester

GL3 4HP

Employer's website

https://www.ghc.nhs.uk/who-we-are/jobs/ (Opens in a new tab)