Job summary
An exciting opportunity has arisen for a part-time, Band 3 Head Quarters Administrators to join our friendly Managing Memory team based at Fritchie Centre in Cheltenham. The working hours are 30 hours / 4 days per week 9:00-17:00.
Main duties of the job
About You
The successful candidate will provide a high level confidential administrative support to the Managing Memory Together service and will need to main Trust Values throughout all aspects of their work. They will be expected to work as part of a team in delivering an effective service and assisting clinical staff to ensure that services meet the operational needs.
This role involves high level of telephone contact with our service users, their carers or relatives. The ability to demonstrate excellent customer service skills and to remain calm under pressure are therefore an essential part of this post.
Are you...
- Enthusiastic
- Hard working
- A team player
- Organised
- Able to provide a high-quality standard of work
- Successful at working collaboratively
- Able to prioritise to work towards deadline
If you have a 'can do' attitude, and enjoy building good working relationships, we welcome your application.
About us
About us
At Gloucestershire Health and Care NHS Foundation Trust, we are supportive of the people we care for in the community and aim to provide a fully responsive service to everyone who needs it. This is the same approach we take for our employees. We look to value the skills and experiences of those we work with, whether they are service users, carers, families or those looking to work with us.
As an organisation we offer a wide range of professional development opportunities including NVQ Apprentice programme for Business Administration and would support the post holder in continuing professional development.
The Managing Memory Together Service manages countywide referrals, triage and provides diagnostic services and the delivery of information and education to Carers and Service-Users.
The MMT team comprises of the Memory Assessment Service: small nursing teams based at each Trust locality hub across the county; each is supported by an administrator.
These teams are:
- Memory Assessment Nurses
- Community Dementia Nurses
- Care Home Support Team Nurses
Job description
Job responsibilities
The qualification, training & experience requirements for the role are underlined in the Job Description/Person Specification.
Please refer to the Additional Information Attachment before submitting your application.
Closing date: Sunday 26.02.2023
For further details contact Eva Meszarosova, North Locality Support Services Manager:
eva.meszarosova@ghc.nhs.uk mob:07977071027
Job description
Job responsibilities
The qualification, training & experience requirements for the role are underlined in the Job Description/Person Specification.
Please refer to the Additional Information Attachment before submitting your application.
Closing date: Sunday 26.02.2023
For further details contact Eva Meszarosova, North Locality Support Services Manager:
eva.meszarosova@ghc.nhs.uk mob:07977071027
Person Specification
Qualifications
Essential
- GCSE level grade C education or equivalent
- NVQ Level 2 in administration or equivalent experience
Desirable
- NVQ level 3 in administration or equivalent
Experience
Essential
- Proven experience of unsupervised administrative work in a busy office environment
- Previous experience of using software packages such as Microsoft Office i.e. Word, Excel, PowerPoint, Outlook
- Experience of using customer/ patient information system
- Experience of maintaining a comprehensive logical computerised filling system
Desirable
- Diary Management
- Previous experience of working within the Mental Health
- Previous experience of working within NHS
- Experience in information analysis and provision of statistical reports
Personal Abilities and Attributes
Essential
- Ability to communicate effectively in both verbal and written form
- Ability to work effectively both autonomously and as part of a team
- Good organisation and time-management skills
Person Specification
Qualifications
Essential
- GCSE level grade C education or equivalent
- NVQ Level 2 in administration or equivalent experience
Desirable
- NVQ level 3 in administration or equivalent
Experience
Essential
- Proven experience of unsupervised administrative work in a busy office environment
- Previous experience of using software packages such as Microsoft Office i.e. Word, Excel, PowerPoint, Outlook
- Experience of using customer/ patient information system
- Experience of maintaining a comprehensive logical computerised filling system
Desirable
- Diary Management
- Previous experience of working within the Mental Health
- Previous experience of working within NHS
- Experience in information analysis and provision of statistical reports
Personal Abilities and Attributes
Essential
- Ability to communicate effectively in both verbal and written form
- Ability to work effectively both autonomously and as part of a team
- Good organisation and time-management skills
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
