Job summary
Are you looking for a new and exciting opportunity? Do you want to be part of an evolving service?
We are the First Point of Contact Centre for Gloucester Health and Care NHS Foundation Trust.
- Our service has expanding to encompass the changing need of routine, urgent and crisis referrals in line with local and national guidance.
- We deliver an extended hours 7 days a week service, which accepts professional and self-referrals in to the trust.
- We will triage and move the referral to the appropriate pathway or team, who will provide the most effective and beneficial service, within our trust services, or our partner agencies and organisations outside of the trust.
- We work alongside our emergency service colleagues at the Tri-service centre. We have an excellent working relationship with our Force Control Room colleagues
You will have - Registered Practitioner status (nursing, allied health, psychological and social care professionals) with a significant time post qualifying experience within a mental health setting.
If you feel that you can meet the challenge and have the motivation and enthusiasm to help develop this evolving service, we would like to hear from you.
Main duties of the job
The FPCC hours of business are currently 07:00hrs - 22:00hrs 7 days a week. However, as a developing service we may be required to provide 24/7 hrs of business.
We are looking for experienced, highly motivated, and enthusiastic individuals, who can help shape and develop this service to meet its full potential.
We can offer you an opportunity to develop your skills and experience, and to contribute to the development of a high quality mental health service.
We are a busy team, managing the mental health referrals that come in to the Trust from a number of primary care, and secondary care services, and self referrals - serving the county of Gloucestershire. We can answer upwards of 1500 calls a month!
We provide a central resource for referrers and Trust staff to ensure the effective receipt and subsequent processing of referrals into the Trust's services. We further provide effective signposting to services external to the Trust.
We accept routine, urgent and crisis referrals, each having a specific pathway.
We provide an effective first point of contact, a link with primary and secondary services, partner agencies and organisations outside of the trust.
About us
At Gloucestershire Health and Care NHS Foundation Trust, we are supportive of the people we care for in the community and aim to provide a fully responsive service to everyone who needs it. This is the same approach we take for our employees. We look to value the skills and experiences of those we work with, whether they are service users, carers, families or those looking to work with us.
Gloucestershire Health and Care NHS Foundation Trust is part of the NHS. We treat NHS patients according to NHS principles and standards. The difference is the Trust is accountable to local people, rather than to Government, and so we are able to work closely with our community to develop services in the way that best suits the needs of local people.
Job description
Job responsibilities
The qualification, training & experience requirements for the role are underlined in the Job Description/Person Specification.
Please refer to the Additional Information attachment before submitting your application.
Job description
Job responsibilities
The qualification, training & experience requirements for the role are underlined in the Job Description/Person Specification.
Please refer to the Additional Information attachment before submitting your application.
Person Specification
Qualifications
Essential
- oRegistered Mental Health Practitioner status or Registered Practitioner with significant mental health experience (nursing, allied health, psychological and social care professionals) registered with a governing body for example the NMC
Desirable
- oEuropean Computer Driving Licence (ECDL) or equivalent
Lenghth and Nature of Experience
Essential
- Demonstrable post qualification experience of atleast 2 years in mental health or related areas
- Sound experience of first line assessments including assessment of risk
- oDemonstrates high standards in written communication and has the ability to communicate clearly in difficult and complex situations
- oProven skills in multi-disciplinary working, with experience of communicating across teams, stat and non-stat agencies and GP's.
Desirable
- oSound Experience of conducting appraisals and monitoring performance of staff
- oExperience of collaborative working with other agencies including the voluntary sector
Professional/Managerial/Specialist Knowledge
Essential
- oExcellent understanding of issues surrounding clinical risk
- oSound understanding of the requirements of primary care and secondary care
- oA sound understanding of the Mental Health Act and other associated legislation
- oExcellent written and communication skills, and able to communicate effectively with a wide range of agencies.
- oAn excellent understanding of the range of Services offered within Gloucestershire Health and Care NHS Foundation Trust.
Desirable
- oExperience of using psychological treatments e.g. CBT/Anxiety management ...
- oA good understanding of other community/voluntary facilities that may be of help to people with a mental health problem.
Person Specification
Qualifications
Essential
- oRegistered Mental Health Practitioner status or Registered Practitioner with significant mental health experience (nursing, allied health, psychological and social care professionals) registered with a governing body for example the NMC
Desirable
- oEuropean Computer Driving Licence (ECDL) or equivalent
Lenghth and Nature of Experience
Essential
- Demonstrable post qualification experience of atleast 2 years in mental health or related areas
- Sound experience of first line assessments including assessment of risk
- oDemonstrates high standards in written communication and has the ability to communicate clearly in difficult and complex situations
- oProven skills in multi-disciplinary working, with experience of communicating across teams, stat and non-stat agencies and GP's.
Desirable
- oSound Experience of conducting appraisals and monitoring performance of staff
- oExperience of collaborative working with other agencies including the voluntary sector
Professional/Managerial/Specialist Knowledge
Essential
- oExcellent understanding of issues surrounding clinical risk
- oSound understanding of the requirements of primary care and secondary care
- oA sound understanding of the Mental Health Act and other associated legislation
- oExcellent written and communication skills, and able to communicate effectively with a wide range of agencies.
- oAn excellent understanding of the range of Services offered within Gloucestershire Health and Care NHS Foundation Trust.
Desirable
- oExperience of using psychological treatments e.g. CBT/Anxiety management ...
- oA good understanding of other community/voluntary facilities that may be of help to people with a mental health problem.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
UK Registration
Applicants must have current UK professional registration. For further information please see
NHS Careers website (opens in a new window).
Additional information
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
UK Registration
Applicants must have current UK professional registration. For further information please see
NHS Careers website (opens in a new window).
