Job summary
As part of community mental health transformation we are seeking to develop the community rehabilitation pathway across Gloucestershire Health and Care NHS Foundation Trust with a particular focus on individuals with treatment resistant psychosis and frequent admissions or long stays in inpatient units locally, and out of county, as well as individuals with 24 hour support whose placements are at risk of breaking down.
This newly established team will seek to build links between internal services, VCSE (voluntary, community or social enterprise) organisations and existing/new care providers to ensure a multi-agency, collaborative and recovery-oriented approach to complex rehabilitation. This will include creating a shared ethos and goals and a sense of hope and optimism to deliver individualised and person-centred care to promote independence and integration within the local community.
Main duties of the job
As Team Administrator for Rehabilitation Pathway Service the main duties would be:
- Use Trust systems to input and look up electronic data as required and have a good understanding of RIO pathways and admin responsibilities in accordance with Trust policy
- Ordering, storing and managing of stationery using the Trust's electronic procurement system in line with the Trust policies as and when required
- Typically, be the first point of contact for all patients, staff and external stakeholders face-to-face and via phone and email dealing with queries and taking/relaying messages. Have a helpful and professional approach and show exceptional patient care at all times
- To use Microsoft Office packages to produce reports, spreadsheets, presentations, and emails to a high-quality standard
- To maintain diaries for the team
- Photocopying, scanning, printing when required
- Arrange staff and patient meetings and appointments as necessary
- Actively support team meetings by co-ordinating, collating and ensuring accurate and timely distribution of papers, as needed. Ensure that Minutes are accurate, well written and presented, and effectively distributed in a timely manner
About us
At Gloucestershire Health and Care NHS Foundation Trust, we are supportive of the people we care for in the community and aim to provide a fully responsive service to everyone who needs it. This is the same approach we take for our employees. We look to value the skills and experiences of those we work with, whether they are service users, carers, families or those looking to work with us.
Gloucestershire Health and Care NHS Foundation Trust is part of the NHS. We treat NHS patients according to NHS principles and standards. The difference is the Trust is accountable to local people, rather than to Government, and so we are able to work closely with our community to develop services in the way that best suits the needs of local people.
Our Staff Survey results showed people at our Trust feel they are engaged, part of a team and work for a compassionate and inclusive organisation.
Our overall scores were better than average in eight of nine themes and level in one - the best overall results for a community, mental health and learning disabilities Trust in the south west and first equal amongst all sector NHS providers within the region too.
Job description
Job responsibilities
Gloucestershire Health and Care is committed to embedding and providing personalised care through all of its services as part of our high-quality care strategy. The purpose of personalised care is to empower people to lead the lives they want to live. Personalised care starts with a conversation with people about what matters to them. It builds on what people can do, as well as addressing their health needs. Including new ways of working and delivering care, emphasising that we need to make effective use of the full range of our peoples skills and experience to deliver the best possible patient care. So we want to know What Matters to You and that you will share our values and join us on this very important journey.
The qualification, training & experience requirements for the role are underlined in the Job Description/Person Specification.
Please refer to the Additional Information attachment before submitting your application.
Job description
Job responsibilities
Gloucestershire Health and Care is committed to embedding and providing personalised care through all of its services as part of our high-quality care strategy. The purpose of personalised care is to empower people to lead the lives they want to live. Personalised care starts with a conversation with people about what matters to them. It builds on what people can do, as well as addressing their health needs. Including new ways of working and delivering care, emphasising that we need to make effective use of the full range of our peoples skills and experience to deliver the best possible patient care. So we want to know What Matters to You and that you will share our values and join us on this very important journey.
The qualification, training & experience requirements for the role are underlined in the Job Description/Person Specification.
Please refer to the Additional Information attachment before submitting your application.
Person Specification
Experience
Essential
- Previous experience of using software packages such as Microsoft Office i.e. Word, Excel, PowerPoint, Outlook
- Experience of maintaining a comprehensive, logical computerised filing system
- Minute-taking
- Proven experience of unsupervised administrative work in a busy office environment
Desirable
- Experience in information analysis and provision of statistical reports
- Previous experience of working within the NHS
Professional qualification
Essential
- NVQ Level 2 in administration or equivalent experience
- GCSE level grade C education or equivalent
Desirable
- NVQ Level 3 in administration or equivalent.
Person Specification
Experience
Essential
- Previous experience of using software packages such as Microsoft Office i.e. Word, Excel, PowerPoint, Outlook
- Experience of maintaining a comprehensive, logical computerised filing system
- Minute-taking
- Proven experience of unsupervised administrative work in a busy office environment
Desirable
- Experience in information analysis and provision of statistical reports
- Previous experience of working within the NHS
Professional qualification
Essential
- NVQ Level 2 in administration or equivalent experience
- GCSE level grade C education or equivalent
Desirable
- NVQ Level 3 in administration or equivalent.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
