Job summary
Are you a dedicated healthcare professional looking to make a significant impact in the patient care pathway? Do you have a passion for enhancing patient flow and ensuring efficient clinical access within Gloucestershire Health and Care Foundation Trust? If so, we invite you to join our team as a Band 7 Deputy Patient Flow Clinical Lead.
We are a dynamic and forward-thinking NHS organization dedicated to delivering high-quality healthcare services to our community. Our patient-centred approach is underpinned by our commitment to continuous improvement, collaboration, and innovation. We are now seeking an experienced and motivated individual to join us in the pivotal role of Deputy Patient Flow Clinical Lead.
Main duties of the job
As the Band 7 Deputy Patient Flow Clinical Lead, you will play a crucial role in optimizing patient flow across our community services and community hospitals. Working closely with the Single Point of Clinical Access team and various system partners, you will:
- Act as a point of contact for clinical staff, offering support and guidance on patient flow-related queries and concerns.
- Collaborate with community hospitals and services to identify delays, inefficiencies and opportunities for improvement in patient flow.
- Lead and participate in regular meetings with system partners to discuss patient flow challenges, escalate issues and collectively strategize solutions.
- Analyse data and performance metrics to monitor patient flow trends, identify areas for improvement and implement evidence-based changes.
- Provide clinical leadership and guidance to staff involved in patient flow activities, promoting best practices and fostering a culture of continuous improvement.
- Contribute to the development and implementation of protocols, guidelines and standard processes to enhance patient flow and clinical access.
About us
At Gloucestershire Health and Care NHS Foundation Trust, we are supportive of the people we care for in the community and aim to provide a fully responsive service to everyone who needs it. This is the same approach we take for our employees. We look to value the skills and experiences of those we work with, whether they are service users, carers, families or those looking to work with us.
Gloucestershire Health and Care NHS Foundation Trust is part of the NHS. We treat NHS patients according to NHS principles and standards. The difference is the Trust is accountable to local people, rather than to Government, and so we are able to work closely with our community to develop services in the way that best suits the needs of local people.
Our Staff Survey results showed people at our Trust feel they are engaged, part of a team and work for a compassionate and inclusive organisation.
Our overall scores were better than average in eight of nine themes and level in one - the best overall results for a community, mental health and learning disabilities Trust in the south west and first equal amongst all sector NHS providers within the region too.
Job description
Job responsibilities
Gloucestershire Health and Care is committed to embedding and providing personalised care through all of its services as part of our high-quality care strategy. The purpose of personalised care is to empower people to lead the lives they want to live. Personalised care starts with a conversation with people about what matters to them. It builds on what people can do, as well as addressing their health needs. Including new ways of working and delivering care, emphasising that we need to make effective use of the full range of our peoples skills and experience to deliver the best possible patient care. So we want to know What Matters to You and that you will share our values and join us on this very important journey.
The qualification, training & experience requirements for the role are underlined in the Job Description/Person Specification.
Please refer to the Additional Information attachment before submitting your application.
Job description
Job responsibilities
Gloucestershire Health and Care is committed to embedding and providing personalised care through all of its services as part of our high-quality care strategy. The purpose of personalised care is to empower people to lead the lives they want to live. Personalised care starts with a conversation with people about what matters to them. It builds on what people can do, as well as addressing their health needs. Including new ways of working and delivering care, emphasising that we need to make effective use of the full range of our peoples skills and experience to deliver the best possible patient care. So we want to know What Matters to You and that you will share our values and join us on this very important journey.
The qualification, training & experience requirements for the role are underlined in the Job Description/Person Specification.
Please refer to the Additional Information attachment before submitting your application.
Person Specification
Qualifications
Essential
- Registered nurse/AHP or other HCP with current registration and experience working in health and/or social care
- Educated to degree level with a postgraduate qualification or equivalent experience relevant to the post
Length and/or nature of experience
Essential
- NHS experience in a relevant clinical area with evidence of multi-agency working
- Ability to demonstrate judgment, in clinical, operational, management and strategic problems which require investigating, analysing, assessing and resolving
Desirable
- Ability to support the implementation of change through the interpretation of accurate data capture.
Personal skills, abilities and attributes
Essential
- Excellent personal organisation skills with a systematic approach to problem solving and reporting
- Excellent IT skills, with an ability to operate a number of IT systems effectively.
- Good communication skills, including strong influencing, negotiation and persuasive skills. Confident in presenting complex information to varied audience and ability to champion and embrace change
Desirable
- Ability to influence even when not directly managing
- Ability to negotiate across agencies - Health, Social Services, County Council - Housing and Education, and the voluntary sector.
Person Specification
Qualifications
Essential
- Registered nurse/AHP or other HCP with current registration and experience working in health and/or social care
- Educated to degree level with a postgraduate qualification or equivalent experience relevant to the post
Length and/or nature of experience
Essential
- NHS experience in a relevant clinical area with evidence of multi-agency working
- Ability to demonstrate judgment, in clinical, operational, management and strategic problems which require investigating, analysing, assessing and resolving
Desirable
- Ability to support the implementation of change through the interpretation of accurate data capture.
Personal skills, abilities and attributes
Essential
- Excellent personal organisation skills with a systematic approach to problem solving and reporting
- Excellent IT skills, with an ability to operate a number of IT systems effectively.
- Good communication skills, including strong influencing, negotiation and persuasive skills. Confident in presenting complex information to varied audience and ability to champion and embrace change
Desirable
- Ability to influence even when not directly managing
- Ability to negotiate across agencies - Health, Social Services, County Council - Housing and Education, and the voluntary sector.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
UK Registration
Applicants must have current UK professional registration. For further information please see
NHS Careers website (opens in a new window).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
UK Registration
Applicants must have current UK professional registration. For further information please see
NHS Careers website (opens in a new window).
