Job summary
Are you an operational manager looking for an exciting opportunity to work with a motivated and ambitious team? If so this role offers just that!
The Deputy Service Director for Therapies and Equipment fulfils a key role in leading a portfolio of services within a newly formed Countywide Directorate. Success will be measured by the following key criteria:
- Improved outcomes and experience for service users, their families and carers for the designated services
- Improved/ efficient use of resources for the designated services
- Improved staff satisfaction within the designated services
- Continuous service improvements for the designated services
- Effective and timely support to the Service Director & Clinical Director to ensure achievement of the directorate business plan and wider strategic objectives
Main duties of the job
Service Delivery - for designated portfolio
- Responsible for operational delivery on a day-to-day basis, including any out of hours elements
- Budgetary responsibility for all pay and non-pay elements, including delivery of cost improvements
- Oversee all workforce management requirements including recruitment, disciplinary, grievance, PDR, talent management etc.
- Ensure that services are of a high quality, help to improve the outcomes for patients and meet all standards for safety; ensuring that these can be demonstrated
- Ensure governance and compliance with Trust policies
- Ensure business continuity plans are in pace to minimise the impact of any unforeseen incidents
Service Performance
- Ensure robust governance to assure Service Director, and others, of effective service delivery and waiting list management
- Lead the development/ delivery of recovery trajectories for services that are not meeting key performance indicators.
- Produce timely, accurate and engaging 'intelligent' information and reports
Service Development - for designated portfolio
- Proactively identify areas for improvement and lead change
- Lead the delivery of new services for example the NEW Community Neurology Service
- Transition new services into the directorate to support achieving Directorate/Trust ambitions
About us
At Gloucestershire Health and Care NHS Foundation Trust, we are supportive of the people we care for in the community and aim to provide a fully responsive service to everyone who needs it. This is the same approach we take for our employees. We look to value the skills and experiences of those we work with, whether they are service users, carers, families or those looking to work with us.
Gloucestershire Health and Care NHS Foundation Trust is part of the NHS. We treat NHS patients according to NHS principles and standards. The difference is the Trust is accountable to local people, rather than to Government, and so we are able to work closely with our community to develop services in the way that best suits the needs of local people.
Our Staff Survey results showed people at our Trust feel they are engaged, part of a team and work for a compassionate and inclusive organisation.
Our overall scores were better than average in eight of nine themes and level in one - the best overall results for a community, mental health and learning disabilities Trust in the south west and first equal amongst all sector NHS providers within the region too.
Job description
Job responsibilities
Gloucestershire Health and Care is committed to embedding and providing personalised care through all of its services as part of our high-quality care strategy. The purpose of personalised care is to empower people to lead the lives they want to live. Personalised care starts with a conversation with people about what matters to them. It builds on what people can do, as well as addressing their health needs. Including new ways of working and delivering care, emphasising that we need to make effective use of the full range of our peoples skills and experience to deliver the best possible patient care. So we want to know What Matters to You and that you will share our values and join us on this very important journey.
The qualification, training & experience requirements for the role are underlined in the Job Description/Person Specification.
Please refer to the Additional Information attachment before submitting your application.
Job description
Job responsibilities
Gloucestershire Health and Care is committed to embedding and providing personalised care through all of its services as part of our high-quality care strategy. The purpose of personalised care is to empower people to lead the lives they want to live. Personalised care starts with a conversation with people about what matters to them. It builds on what people can do, as well as addressing their health needs. Including new ways of working and delivering care, emphasising that we need to make effective use of the full range of our peoples skills and experience to deliver the best possible patient care. So we want to know What Matters to You and that you will share our values and join us on this very important journey.
The qualification, training & experience requirements for the role are underlined in the Job Description/Person Specification.
Please refer to the Additional Information attachment before submitting your application.
Person Specification
Qualifications
Essential
- Degree level clinical/management qualification or equivalent experience in management
- Post graduate level qualification in management or heath care related area to masters level or equivalent
- Evidence of recent and continuing professional and personal development
Desirable
- Coaching and / or mentoring qualification Project / programme management qualification
Length and /or nature of Experience
Essential
- Proven track record of achievements at senior operational management level in a complex health-care or related organisation
- Extensive experience in effectively leading large multi-disciplinary teams, maximising both team and individual performance and development
- Extensive financial management experience including delivery of cost improvements
- Record of successfully managing complex service delivery change
Professiona/Managerial./Specialist Knowledge
Essential
- Extensive knowledge, understanding and experience of the delivery of healthcare services either in mental health & learning disability services and/or physical health services.
- Ability to work collaboratively internally and externally and in partnership with others including across organisational boundaries. Includes understanding and ability to manage the political environment
Desirable
- Knowledge of the NHS financial regime, quality and governance requirements
Personal Skills Abilities and attributes
Essential
- A commitment to providing high quality accessible services, including a focus on seldom heard groups and the needs of protected groups.
- Able to work across boundaries creating networks which facilitate high levels of collaboration within and across organisations and sectors, actively engaging in stakeholders in participate decision making
- An ability to work successfully in an environment characterised by change
Other requirements
Essential
- This is a community-based post and therefore a valid UK driving licence plus the use of own transport for business purposes is essential.
- Effective knowledge of applications e.g. tableau, integra, Microsoft Office packages including Word, Excel, PowerPoint and Outlook
- A strong commitment to personal continuing professional development
Person Specification
Qualifications
Essential
- Degree level clinical/management qualification or equivalent experience in management
- Post graduate level qualification in management or heath care related area to masters level or equivalent
- Evidence of recent and continuing professional and personal development
Desirable
- Coaching and / or mentoring qualification Project / programme management qualification
Length and /or nature of Experience
Essential
- Proven track record of achievements at senior operational management level in a complex health-care or related organisation
- Extensive experience in effectively leading large multi-disciplinary teams, maximising both team and individual performance and development
- Extensive financial management experience including delivery of cost improvements
- Record of successfully managing complex service delivery change
Professiona/Managerial./Specialist Knowledge
Essential
- Extensive knowledge, understanding and experience of the delivery of healthcare services either in mental health & learning disability services and/or physical health services.
- Ability to work collaboratively internally and externally and in partnership with others including across organisational boundaries. Includes understanding and ability to manage the political environment
Desirable
- Knowledge of the NHS financial regime, quality and governance requirements
Personal Skills Abilities and attributes
Essential
- A commitment to providing high quality accessible services, including a focus on seldom heard groups and the needs of protected groups.
- Able to work across boundaries creating networks which facilitate high levels of collaboration within and across organisations and sectors, actively engaging in stakeholders in participate decision making
- An ability to work successfully in an environment characterised by change
Other requirements
Essential
- This is a community-based post and therefore a valid UK driving licence plus the use of own transport for business purposes is essential.
- Effective knowledge of applications e.g. tableau, integra, Microsoft Office packages including Word, Excel, PowerPoint and Outlook
- A strong commitment to personal continuing professional development
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
UK Registration
Applicants must have current UK professional registration. For further information please see
NHS Careers website (opens in a new window).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
UK Registration
Applicants must have current UK professional registration. For further information please see
NHS Careers website (opens in a new window).
