Gloucestershire Health and Care NHS Foundation Trust

Administrative Team Lead - Band 4

Information:

This job is now closed

Job summary

An opportunity has arisen within Cotswolds Integrated Community Teams (ICTs) for an Admin Team Lead.

The role of the Admin Lead is crucial to the smooth running of our ICT team and the delivery of safe patient care. The successful candidate will plan, initiate, organise and implement the provision of administrative support for the service areas. This will involve providing performance and productivity information as well as using your own expertise to generate long term plans for the department and service area. Working alongside the senior managers you will contribute to the service achieving our business objectives to ensure high quality patient care. In addition to this the role covers the management and supervision of administrative colleagues within the locality.

The ideal candidate will have good attention to detail, excellent customer service and the capability to forge strong, trusting and productive relationships with colleagues inside and outside the organisation. You will have excellent interpersonal and communication skills, need to be flexible, self-driven and adaptable. You will be expected to work with a high degree of autonomy and prioritise the demands of a busy workload in a changing environment.

If you are a candidate who is able to engage with the clinical, managerial and administrative teams to provide visible leadership, develop services to meet the needs of our patients and be flexible in responding to problems, we would like to hear for you.

Main duties of the job

To work within an Integrated Community Team Locality. Plan, initiate, organise and implement the provision of administrative support for the service areas by providing performance and productivity information as well as using your own expertise to generate long term plans for the department and service area in agreement with business objectives, senior managers and reflecting performance from the team.

To manage and supervise administrative staff in the Locality.

To support the delivery of administrative support to the GP Networks 'Place based' Model of care.

To manage a team to deliver a comprehensive administration function to the service area ensuring that efficient, effective and consistent administrative and clerical standards and procedures are implemented and maintained across the service.

To ensure effective, efficient and consistent administration and support standards and processes are maintained within your team to support the delivery of excellent customer service.

About us

At Gloucestershire Health and Care NHS Foundation Trust, we are supportive of the people we care for in the community and aim to provide a fully responsive service to everyone who needs it. This is the same approach we take for our employees. We look to value the skills and experiences of those we work with, whether they are service users, carers, families or those looking to work with us.

Gloucestershire Health and Care NHS Foundation Trust is part of the NHS. We treat NHS patients according to NHS principles and standards. The difference is the Trust is accountable to local people, rather than to Government, and so we are able to work closely with our community to develop services in the way that best suits the needs of local people.

Our Staff Survey results showed people at our Trust feel they are engaged, part of a team and work for a compassionate and inclusive organisation.

Our overall scores were better than average in eight of nine themes and level in one - the best overall results for a community, mental health and learning disabilities Trust in the south west and first equal amongst all sector NHS providers within the region too.

Details

Date posted

06 July 2023

Pay scheme

Agenda for change

Band

Band 4

Salary

£25,147 to £27,596 a year per annum, pro rata

Contract

Permanent

Working pattern

Part-time

Reference number

327-23-540-A

Job locations

Cirencester Hospital (Cotswold ICT Offices)

Tetbury Road

Cirencester

GL7 1UY


Job description

Job responsibilities

The qualification, training & experience requirements for the role are underlined in the Job Description/Person Specification.

Please refer to the Additional Information attachment before submitting your application.

Job description

Job responsibilities

The qualification, training & experience requirements for the role are underlined in the Job Description/Person Specification.

Please refer to the Additional Information attachment before submitting your application.

Person Specification

QUALIFICATIONS

Essential

  • Diploma or NVQ level 4 in Business Administration or appropriate equivalent qualification or equivalent experience.
  • Educated to GCSE level in Mathematics and English to Grade C or above.

LENGTH AND / OR NATURE OF EXPERIENCE

Essential

  • Experience of working in a busy office environment.
  • Experience of managing staff at various levels.
  • Experience of undertaking complex administrative tasks, progress chasing and working to tight deadlines.
  • Experience of line management, delegation, supervision and performance assessment.
  • Customer focussed business planning and delivery
  • Ability to support the improvement of business processes

Desirable

  • Experience of working within a complex statutory organisation.
  • Significant experience of managing administrative functions and budgets
  • Project management

PROFESSIONAL / MANAGERIAL / SPECIALIST KNOWLEDGE

Essential

  • Skilled in Microsoft Office Packages, e.g. Word, Excel, and PowerPoint and use of computers and keyboards for typing of reports, email and auditing work and contributing to business plans and presentations.
  • Familiarity of systems such as electronic patient records, rostering, finance
Person Specification

QUALIFICATIONS

Essential

  • Diploma or NVQ level 4 in Business Administration or appropriate equivalent qualification or equivalent experience.
  • Educated to GCSE level in Mathematics and English to Grade C or above.

LENGTH AND / OR NATURE OF EXPERIENCE

Essential

  • Experience of working in a busy office environment.
  • Experience of managing staff at various levels.
  • Experience of undertaking complex administrative tasks, progress chasing and working to tight deadlines.
  • Experience of line management, delegation, supervision and performance assessment.
  • Customer focussed business planning and delivery
  • Ability to support the improvement of business processes

Desirable

  • Experience of working within a complex statutory organisation.
  • Significant experience of managing administrative functions and budgets
  • Project management

PROFESSIONAL / MANAGERIAL / SPECIALIST KNOWLEDGE

Essential

  • Skilled in Microsoft Office Packages, e.g. Word, Excel, and PowerPoint and use of computers and keyboards for typing of reports, email and auditing work and contributing to business plans and presentations.
  • Familiarity of systems such as electronic patient records, rostering, finance

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Additional information

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Employer details

Employer name

Gloucestershire Health and Care NHS Foundation Trust

Address

Cirencester Hospital (Cotswold ICT Offices)

Tetbury Road

Cirencester

GL7 1UY


Employer's website

https://www.ghc.nhs.uk/who-we-are/jobs/ (Opens in a new tab)

Employer details

Employer name

Gloucestershire Health and Care NHS Foundation Trust

Address

Cirencester Hospital (Cotswold ICT Offices)

Tetbury Road

Cirencester

GL7 1UY


Employer's website

https://www.ghc.nhs.uk/who-we-are/jobs/ (Opens in a new tab)

Employer contact details

For questions about the job, contact:

ICT Business and Project Lead (Cotswold Locality)

Kizzy Shipton

kizzy.shipton@ghc.nhs.uk

07974861136

Details

Date posted

06 July 2023

Pay scheme

Agenda for change

Band

Band 4

Salary

£25,147 to £27,596 a year per annum, pro rata

Contract

Permanent

Working pattern

Part-time

Reference number

327-23-540-A

Job locations

Cirencester Hospital (Cotswold ICT Offices)

Tetbury Road

Cirencester

GL7 1UY


Supporting documents

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