Community Support Worker - Band 3

Gloucestershire Health and Care NHS Foundation Trust

Information:

This job is now closed

Job summary

We are looking for a motivated individual with experience of working in a Mental Health or Physical Health setting to be part expanding Physical Health clinics.

The post holder will work closely across a range of teams including Later Life, Recovery and Assertive Outreach Teams to deliver comprehensive annual health checks and co-develop care plans to enable service users to access the support they need to address their physical and mental health needs and promote recovery. Excellent communication skills and the ability to work flexibly to meet the service users physical health needs is essential.

The service will operate largely in clinic based environments, namely Avon house in Tewkesbury and Leckhampton Lodge in Cheltenham with some home visits where clinically indicated and the post holder will need to work automatously

People with a severe and enduring mental health problem are statistically more likely to experience a physical health problem. Over 37% of people with a mental health problem also have a long-term physical health problem.

Main duties of the job

Completion of physical health checks in line with national and local requirements for a caseload of patients with mental health diagnoses. Workload will be allocated as checks become due, the results will be documented and appropriate advice and onward referral to other services completed. The post holder will be provided with supervision provided by a senior member of the team who will coordinate activity.

Based upon the results of the observations and interviews, suitable advice and referral will be provided to the patient

About us

At Gloucestershire Health and Care NHS Foundation Trust, we are supportive of the people we care for in the community and aim to provide a fully responsive service to everyone who needs it. This is the same approach we take for our employees. We look to value the skills and experiences of those we work with, whether they are service users, carers, families or those looking to work with us.

Gloucestershire Health and Care NHS Foundation Trust is part of the NHS. We treat NHS patients according to NHS principles and standards. The difference is the Trust is accountable to local people, rather than to Government, and so we are able to work closely with our community to develop services in the way that best suits the needs of local people.

Our Staff Survey results showed people at our Trust feel they are engaged, part of a team and work for a compassionate and inclusive organisation.

Our overall scores were better than average in eight of nine themes and level in one - the best overall results for a community, mental health and learning disabilities Trust in the south west and first equal amongst all sector NHS providers within the region too.

Date posted

30 June 2023

Pay scheme

Agenda for change

Band

Band 3

Salary

£22,816 to £24,336 a year per annum pro rata

Contract

Permanent

Working pattern

Part-time

Reference number

327-23-652

Job locations

Avon House/ Leckhampton Lodge

Charlton Lane Centre

Cheltenham

GL53 9DZ


Job description

Job responsibilities

As a Health Care Assistant/ Support Worker you will be responsible for participating and assisting in the delivery of care / services to patients and service users as part of a Mental Health and Social Care Health Service. Health Care Assistant, Social Care Workers and other Healthcare Support Workers employed by the Trust are required to follow the guidance set out in Code of Conduct for Health Care Assistants/ Health Care Support Workers to provide safe and compassionate care of a high standard, and to challenge others who are not.

You will receive direct supervision and partake in reflective practice / training on a regular basis and be required to meet the Care Certificate standards. All successful applicants will also have the opportunity to discuss the prospect of undertaking a Level 3 Healthcare Support Worker Apprenticeship alongside their substantive post. This apprenticeship would include the Level 3 Diploma in Clinical Healthcare.

Gloucestershire Health and Care is committed to embedding and providing personalised care through all of its services as part of our high-quality care strategy. The purpose of personalised care is to empower people to lead the lives they want to live. Personalised care starts with a conversation with people about what matters to them. It builds on what people can do, as well as addressing their health needs. Including new ways of working and delivering care, emphasising that we need to make effective use of the full range of our peoples skills and experience to deliver the best possible patient care. So we want to know What Matters to You and that you will share our values and join us on this very important journey.

The qualification, training & experience requirements for the role are underlined in the Job Description/Person Specification.

Please refer to the Additional Information attachment before submitting your application.

Job description

Job responsibilities

As a Health Care Assistant/ Support Worker you will be responsible for participating and assisting in the delivery of care / services to patients and service users as part of a Mental Health and Social Care Health Service. Health Care Assistant, Social Care Workers and other Healthcare Support Workers employed by the Trust are required to follow the guidance set out in Code of Conduct for Health Care Assistants/ Health Care Support Workers to provide safe and compassionate care of a high standard, and to challenge others who are not.

You will receive direct supervision and partake in reflective practice / training on a regular basis and be required to meet the Care Certificate standards. All successful applicants will also have the opportunity to discuss the prospect of undertaking a Level 3 Healthcare Support Worker Apprenticeship alongside their substantive post. This apprenticeship would include the Level 3 Diploma in Clinical Healthcare.

Gloucestershire Health and Care is committed to embedding and providing personalised care through all of its services as part of our high-quality care strategy. The purpose of personalised care is to empower people to lead the lives they want to live. Personalised care starts with a conversation with people about what matters to them. It builds on what people can do, as well as addressing their health needs. Including new ways of working and delivering care, emphasising that we need to make effective use of the full range of our peoples skills and experience to deliver the best possible patient care. So we want to know What Matters to You and that you will share our values and join us on this very important journey.

The qualification, training & experience requirements for the role are underlined in the Job Description/Person Specification.

Please refer to the Additional Information attachment before submitting your application.

Person Specification

Experience / Qualifications

Essential

  • NVQ Level 3 OR equivalent in health, social care or equivalent experience.
  • Demonstrable skills in Physical Health Observations
  • Knowledge of the different approaches to mental health assessment

Desirable

  • European Computer Driving Licence or equivalent
  • Up to date clinical knowledge including risk assessment, dual diagnosis and health and social care needs
  • Experience of working with mental health patients in a community setting or within a healthcare environment.

Personal Skills and Attributes

Essential

  • Excellent interpersonal skills, with ability to communicate effectively with service users and the immediate and wider team
  • A willingness/ability to learn and train in new topics
  • Organised, trustworthy, reliable, and able to working on their own initiative in a lone working scenario

Desirable

  • Excellent standard of written communication and report writing
Person Specification

Experience / Qualifications

Essential

  • NVQ Level 3 OR equivalent in health, social care or equivalent experience.
  • Demonstrable skills in Physical Health Observations
  • Knowledge of the different approaches to mental health assessment

Desirable

  • European Computer Driving Licence or equivalent
  • Up to date clinical knowledge including risk assessment, dual diagnosis and health and social care needs
  • Experience of working with mental health patients in a community setting or within a healthcare environment.

Personal Skills and Attributes

Essential

  • Excellent interpersonal skills, with ability to communicate effectively with service users and the immediate and wider team
  • A willingness/ability to learn and train in new topics
  • Organised, trustworthy, reliable, and able to working on their own initiative in a lone working scenario

Desirable

  • Excellent standard of written communication and report writing

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Additional information

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Employer details

Employer name

Gloucestershire Health and Care NHS Foundation Trust

Address

Avon House/ Leckhampton Lodge

Charlton Lane Centre

Cheltenham

GL53 9DZ


Employer's website

https://www.ghc.nhs.uk/who-we-are/jobs/ (Opens in a new tab)


Employer details

Employer name

Gloucestershire Health and Care NHS Foundation Trust

Address

Avon House/ Leckhampton Lodge

Charlton Lane Centre

Cheltenham

GL53 9DZ


Employer's website

https://www.ghc.nhs.uk/who-we-are/jobs/ (Opens in a new tab)


For questions about the job, contact:

Clinical Team Manager

Louise Cleveland

louise.cleveland@ghc.nhs.uk

01242634300

Date posted

30 June 2023

Pay scheme

Agenda for change

Band

Band 3

Salary

£22,816 to £24,336 a year per annum pro rata

Contract

Permanent

Working pattern

Part-time

Reference number

327-23-652

Job locations

Avon House/ Leckhampton Lodge

Charlton Lane Centre

Cheltenham

GL53 9DZ


Supporting documents

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