Job summary
We are looking to recruit an enthusiastic and motivated individual to join our administration team for MHICT/Let'sTalk. (Mental Health Intermediate Care Team)
The MHICT Team provides both the Improving Access to Psychological Therapies (IAPT) service and primary care mental health nursing service. This role will support other colleagues in the administration team.
The successful candidate must be competent and able to work well alone and as a team and have a "can do" approach to tasks. It is essential that the successful candidate has strong Microsoft Office skills.
Main duties of the job
You will perform administration tasks in line with the rest of the MHICT admin team. You will receive support from other nursing and therapy administrators with tasks such as taking incoming phone calls, booking appointments, data entry, answering queries and signposting to the relevant members of staff.
The role is in a busy and dynamic team, you will need excellent organisational skills, be responsive to change and communicate effectively. We provide a supportive working environment and opportunity for ongoing development through training and appraisal. You will receive regular supervision to support you with your role.
About us
At Gloucestershire Health and Care NHS Foundation Trust, we are supportive of the people we care for in the community and aim to provide a fully responsive service to everyone who needs it. This is the same approach we take for our employees. We look to value the skills and experiences of those we work with, whether they are service users, carers, families or those looking to work with us.
Gloucestershire Health and Care NHS Foundation Trust is part of the NHS. We treat NHS patients according to NHS principles and standards. The difference is the Trust is accountable to local people, rather than to Government, and so we are able to work closely with our community to develop services in the way that best suits the needs of local people.
Our Staff Survey results showed people at our Trust feel they are engaged, part of a team and work for a compassionate and inclusive organisation.
Our overall scores were better than average in eight of nine themes and level in one - the best overall results for a community, mental health and learning disabilities Trust in the south west and first equal amongst all sector NHS providers within the region too.
Job description
Job responsibilities
The qualification, training & experience requirements for the role are underlined in the Job Description/Person Specification.
Please refer to the Additional Information attachment before submitting your application.
Job description
Job responsibilities
The qualification, training & experience requirements for the role are underlined in the Job Description/Person Specification.
Please refer to the Additional Information attachment before submitting your application.
Person Specification
Qualifications
Essential
- GCSE level education or equivalent
- Good literacy and numeracy skills
- European Computer Driving Licence (ECDL) or equivalent experience
Desirable
- NVQ Level 2 in administration or equivalent experience
LENGTH AND / OR NATURE OF EXPERIENCE
Essential
- Proven experience of unsupervised administrative work in a busy office environment
- Previous experience of using software packages such as Microsoft Office i.e. Word, Excel, PowerPoint, Outlook
- Experience of Data Inputting and Retrieval
- Experience of maintaining a comprehensive filing system
- Experience of data inputting and retrieval
Desirable
- Experience in information analysis and provision of statistical reports
Person Specification
Qualifications
Essential
- GCSE level education or equivalent
- Good literacy and numeracy skills
- European Computer Driving Licence (ECDL) or equivalent experience
Desirable
- NVQ Level 2 in administration or equivalent experience
LENGTH AND / OR NATURE OF EXPERIENCE
Essential
- Proven experience of unsupervised administrative work in a busy office environment
- Previous experience of using software packages such as Microsoft Office i.e. Word, Excel, PowerPoint, Outlook
- Experience of Data Inputting and Retrieval
- Experience of maintaining a comprehensive filing system
- Experience of data inputting and retrieval
Desirable
- Experience in information analysis and provision of statistical reports
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
