Surrey and Sussex Healthcare NHS Trust

Specimen Reception Processing Officer

The closing date is 24 August 2025

Job summary

The Blood Sciences Department at East Surrey Hospital is part of Berkshire & Surrey Pathology Services (BSPS). BSPS comprises St Peters Hospital Chertsey, Royal Surrey County, Frimley Park, Wexham Park, East Surrey and The Royal Berkshire hospitals. It provides diagnostic pathology services for the 5 hospitals and surrounding GPs serving a population of over 2 million people. Current activity for BSPS is approximately 40 million tests a year with a workforce of over 1000 staff.

We are looking for a self-motivated and versatile individual who can work well under pressure and in challenging conditions. You will be methodical and well organised with the ability to prioritise workload and have experience of working in a busy and demanding environment. Flexibility with your working hours is essential as you will work outside your core hours when required.

Good concentration levels and attention to detail are essential. You must have a very good standard of spoken and written English as you will be communicate daily by telephone, face to face, or e-mail to a diverse group of service users.

This is an interesting and rewarding position that will suit a person that likes to be busy and will care about the service we provide.

No experience is required as full training will be given. Travel to other BSPS Pathology sites may be required on occasion.

Main duties of the job

For further information, please see the attached trust job description and person specification for a full list of duties and responsibilities.

About us

We provide emergency and non-emergency services to the residents of East Surrey, North-East West Sussex, and South Croydon, including the major towns of Crawley, Horsham, Reigate and Redhill; a community of over 535,000 people. We provide acute and complex services and a range of outpatient, diagnostic services whilst Crawley Hospital and Horsham in West Sussex and Caterham Dene Hospital and Oxted Health Centre in Surrey provide less complex planned services. In 2019 the Care Quality Commission (CQC) rated our services as 'Outstanding' and we are one of the best performing Trusts in England:

  • Winners of Health Service Journal Acute Trust of the year award 2021
  • National Patient Safety Awards winner and strive to be a beacon for safety in all that we do
  • We are in the top 20% nationally for staff recommending the Trust as a place to work or receive treatment
  • Our staff rate us the best in the country among comparable acute trusts when asked if they would recommend the Trust as a place to work and when asked whether care of patients is the organisation's top priority
  • Our workforce are amongst the most motivated in the country; we achieved the top acute hospital score in the country for staff engagement in the last national staff survey

Details

Date posted

15 August 2025

Pay scheme

Agenda for change

Band

Band 2

Salary

£24,465 a year plus high cost allowance

Contract

Permanent

Working pattern

Full-time

Reference number

326-7286872-RB

Job locations

East Surrey Hospital

Canada Avenue

Redhill

RH1 5RH


Job description

Job responsibilities

Once you understand the requirements outlined in the advert, please ensure your application accurately reflects where you match them. For further information regarding the role please read the attached Job Description and Person Specification.

Job description

Job responsibilities

Once you understand the requirements outlined in the advert, please ensure your application accurately reflects where you match them. For further information regarding the role please read the attached Job Description and Person Specification.

Person Specification

Criteria

Essential

  • Evidence of a good standard of written English appropriate to the role
  • A complete and accurate application
  • Suitability for role evidenced in supporting statement
  • Evidence of essential experience for role
  • Meet the essential education/qualifications required for the role
  • Hold the necessary mandatory professional/clinical registration
  • Evidence of the Trust values and behaviours
  • Evidence of any other essential criteria outlined in the personal specification

Desirable

  • oSome knowledge of medical terminology.
Person Specification

Criteria

Essential

  • Evidence of a good standard of written English appropriate to the role
  • A complete and accurate application
  • Suitability for role evidenced in supporting statement
  • Evidence of essential experience for role
  • Meet the essential education/qualifications required for the role
  • Hold the necessary mandatory professional/clinical registration
  • Evidence of the Trust values and behaviours
  • Evidence of any other essential criteria outlined in the personal specification

Desirable

  • oSome knowledge of medical terminology.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Surrey and Sussex Healthcare NHS Trust

Address

East Surrey Hospital

Canada Avenue

Redhill

RH1 5RH


Employer's website

https://surreyandsussex.nhs.uk/ (Opens in a new tab)


Employer details

Employer name

Surrey and Sussex Healthcare NHS Trust

Address

East Surrey Hospital

Canada Avenue

Redhill

RH1 5RH


Employer's website

https://surreyandsussex.nhs.uk/ (Opens in a new tab)


Employer contact details

For questions about the job, contact:

Pathology Specimen Reception Manager

Gemma Moon

gemma.moon1@nhs.net

01737231689

Details

Date posted

15 August 2025

Pay scheme

Agenda for change

Band

Band 2

Salary

£24,465 a year plus high cost allowance

Contract

Permanent

Working pattern

Full-time

Reference number

326-7286872-RB

Job locations

East Surrey Hospital

Canada Avenue

Redhill

RH1 5RH


Supporting documents

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