Service Manager - CDC

Surrey and Sussex Healthcare NHS Trust

The closing date is 30 April 2025

Job summary

A new Community Diagnostic Centre is being built within the Belfry shopping centre in Redhill with an anticipated open date in mid-2025. It will house a range of diagnostic services, enabling patients to access the investigations they need at the right time, contributing to earlier diagnosis and treatment. As a key member of the Community Diagnostic Centre leadership team, the post holder will be jointly responsible for the provision of safe, effective and efficient mobilisation, operations and performance of the Trust's Community Diagnostic Centres, with an initial primary focus on this Redhill CDC.

Main duties of the job

Key Responsibilities include:

Operational Management: Oversee and be responsible for the day-to-day CDC mobilisation and operations.
Service Delivery: Ensure effective delivery of diagnostic services to patients, meeting agreed objectives, activity targets, quality standards, and addressing resource constraints.
Staff Management: Manage team members, including attraction, resourcing, onboarding, and setting shared objectives.
Quality Assurance: Commit to delivering high-quality diagnostic services and maintaining positive working relationships.

The successful candidate will demonstrate:

Significant experience within an NHS environment or complex organization, managing projects, analyzing information, and business planning.
Highly developed communication skills, ability to analyze complex data, proficiency in MS packages, and service improvement knowledge
Be Educated to degree level or equivalent qualification or experience

About us

We provide emergency and non-emergency services to East Surrey, North-East West Sussex, and South Croydon residents, including the major towns of Crawley, Horsham, Reigate and Redhill, a community of over 535,000 people. We provide acute and complex services and outpatient and diagnostic services. In addition, Crawley Hospital and Horsham in West Sussex and Caterham Dene Hospital and Oxted Health Centre in Surrey provide less complex planned services. In 2019 the Care Quality Commission (CQC) rated our services as 'Outstanding', and we are one of the best-performing Trusts in England:

Winners of Health Service Journal Acute Trust of the year award 2021
National Patient Safety Awards winner and strive to be a beacon for safety in all we do.
We are in the top 20% nationally for staff recommending the Trust as a place to work or receive treatment.
Our staff rate us the best in the country among comparable acute trusts when asked if they would recommend the Trust as a place to work and whether patient care is the organisation's top priority.
Our workforce is amongst the most motivated in the country; we achieved the top acute hospital score in the country for staff engagement in the last national staff survey.

Date posted

23 April 2025

Pay scheme

Agenda for change

Band

Band 8a

Salary

£53,755 to £60,504 a year plus high cost allowance

Contract

Fixed term

Duration

12 months

Working pattern

Full-time

Reference number

326-7145180-RB

Job locations

East Surrey Hospital

Canada Avenue

Redhill

RH1 5RH

Job description

Job responsibilities

Once you understand the requirements outlined in the advert, please ensure your application clearly reflects where you match them including any examples you would like to highlight.

Interviews will take place on 9th May

Job description

Job responsibilities

Once you understand the requirements outlined in the advert, please ensure your application clearly reflects where you match them including any examples you would like to highlight.

Interviews will take place on 9th May

Person Specification

Criteria

Essential

Evidence of a good standard of written English appropriate to the role
A complete and accurate application
Suitability for role evidenced in supporting statement
Evidence of essential experience for role
Meet the essential education/qualifications required for the role
Hold the necessary mandatory professional/clinical registration
Evidence of the Trust values and behaviours
Evidence of any other essential criteria outlined in the person specification

Person Specification

Criteria

Essential

Evidence of a good standard of written English appropriate to the role
A complete and accurate application
Suitability for role evidenced in supporting statement
Evidence of essential experience for role
Meet the essential education/qualifications required for the role
Hold the necessary mandatory professional/clinical registration
Evidence of the Trust values and behaviours
Evidence of any other essential criteria outlined in the person specification

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Additional information