Medical Secretary - ENT

Surrey and Sussex Healthcare NHS Trust

This job is now closed

Job summary

The ENT service at SASH is looking for a talented individual who is committed to working as part of our healthcare team delivering an excellent, caring service to patients.

The post holder will work in an extremely busy department providing administration support within the department. This role will provide an essential communication link between clinicians, supporting staff and patients to ensure all patients are treated within the clinically indicated timeframe.

The successful candidate will have experience of working with computerized data systems, be able to work calmly under pressure, have a polite, courteous manner, excellent communication, interpersonal and organisation skills, with a proven track record of using their initiative and prioritising workload in order to meet deadlines. Experience of pathway management would be advantageous but training would be provided for the right candidate.

Excellent verbal, written and communications skills and strong interpersonal skills will be essential, as this role will involve dealing with complex patient pathways and a variety of different personnel.

Main duties of the job

This is a busy and demanding role so candidates will need to be enthusiastic, highly motivated and have a flexible approach to their role to ensure the needs of the service are met. The successful applicant will have excellent analytical skills and will work well within a team. They will have the flexibility to respond to requests, and will be able to work under their own initiative.

For further information, please see the attached trust job description and person specification for a full list of duties and responsibilities.

About us

We provide emergency and non-emergency services to the residents of East Surrey, North-East West Sussex, and South Croydon, including the major towns of Crawley, Horsham, Reigate and Redhill; a community of over 535,000 people. We provide acute and complex services and a range of outpatient, diagnostic services whilst Crawley Hospital and Horsham in West Sussex and Caterham Dene Hospital and Oxted Health Centre in Surrey provide less complex planned services. In 2019 the Care Quality Commission (CQC) rated our services as 'Outstanding' and we are one of the best performing Trusts in England:

Winners of Health Service Journal Acute Trust of the year award 2021.
National Patient Safety Awards winner and strive to be a beacon for safety in all that we do.
We are rated the sixth highest trust in the South East and in the top 25% nationally for staff recommending the Trust as a place to work or receive treatment.

Date posted

10 April 2024

Pay scheme

Agenda for change

Band

Band 4

Salary

£20,117 to £22,076 a year

Contract

Permanent

Working pattern

Part-time

Reference number

326-6197231-AT

Job locations

Crawley Hospital

West Green Drive

Crawley

RH11 7DH

Job description

Job responsibilities

Once you understand the requirements outlined in the advert, please ensure your application accurately reflects where you match them. For further information regarding the role please read the attached Job Description and Person Specification.

Job description

Job responsibilities

Person Specification

Criteria

Essential

Evidence of a good standard of written English appropriate to the role
Good general working knowledge of IT including Microsoft office.
Suitability for role evidenced in supporting statement
Evidence of essential experience for role
Meet the essential education/qualifications required for the role
Hold the necessary mandatory professional/clinical registration
Evidence of the Trust values and behaviours
Evidence of any other essential criteria outlined in the person specification

Person Specification

Criteria

Essential

Evidence of a good standard of written English appropriate to the role
Good general working knowledge of IT including Microsoft office.
Suitability for role evidenced in supporting statement
Evidence of essential experience for role
Meet the essential education/qualifications required for the role
Hold the necessary mandatory professional/clinical registration
Evidence of the Trust values and behaviours
Evidence of any other essential criteria outlined in the person specification

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.