Surrey and Sussex Healthcare NHS Trust

Learning and Development Administrator

Information:

This job is now closed

Job summary

Learning and Development Administrator - Band 3

Surrey and Sussex Healthcare - East Surrey Hospital

An exciting opportunity has arisen to become an integral member of the Learning and Organisational Development Department. This is a part time opportunity, working 22.5 hours per week on an 18 month fixed term contract.

This role provides administrative support through the whole life cycle of education and learning events. The department provides a range of development opportunities including mandatory training, leadership and personal development courses. The post holder will play a key role in providing first line support for booking requests, ensuring training records are accurately maintained as well as provide technical support for e-learning enquiries.

We are looking for someone with excellent communication skills as the role involves liaising with colleagues of all levels,trainers and subject matter experts. The ideal candidate will be highly organised, have good attention to detail, be willing to learn new IT systems and think on their feet.

You will be welcomed as part of a well-established team, with opportunities for personal development and growth in the role.

For further information please contact Natalie Higgs, Head of Education and People Development.

natalie.higgs1@nhs.net or01737 768 511 ext: 6207.

Main duties of the job

To support the administration function of the learning and organisational development agenda to include;

  • Processing bookings for training courses and events.
  • Sending booking confirmation and reminders to delegates.
  • Sending course programmes and timetables to delegates and trainers.
  • Setting up classes on our learning management system OLM to support the booking process and in the future self service.
  • Setting up and facilitating live webinar events for a range of courses across the learning and development portfolio and providing guidance and solutions for any technical queries that arise.
  • Assisting with digital learning enquiries and providing support to employees, enabling them to successfully enrol and complete various e-learning packages.
  • Supporting and assisting with the provision of reports, accurately inputting data in a timely manner to contribute to quality assurance measures and meeting the reporting responsibilities.
  • Contacting managers to follow up non-attendance of delegates on training courses.
  • Collating information regarding new joiners and induction attendance, including the facilitation of the Trust Induction Programme.
  • Collating and circulate evaluation forms to trainers and subject matter experts.

For further information, please see the attached trust job description and person specification for a full list of duties and responsibilities.

About us

We provide emergency and non-emergency services to the residents of East Surrey, North-East West Sussex, and South Croydon, including the major towns of Crawley, Horsham, Reigate and Redhill; a community of over 535,000 people. We provide acute and complex services and a range of outpatient, diagnostic services whilst Crawley Hospital and Horsham in West Sussex and Caterham Dene Hospital and Oxted Health Centre in Surrey provide less complex planned services. In 2019 the Care Quality Commission (CQC) rated our services as 'Outstanding' and we are one of the best performing Trusts in England:

  • Winners of Health Service Journal Acute Trust of the year award 2021.
  • National Patient Safety Awards winner and strive to be a beacon for safety in all that we do.
  • We are rated the sixth highest trust in the South East and in the top 25% nationally for staff recommending the Trust as a place to work or receive treatment.

Details

Date posted

16 November 2023

Pay scheme

Agenda for change

Band

Band 3

Salary

£13,689 to £14,601 a year per annum plus high cost allowance

Contract

Fixed term

Duration

18 months

Working pattern

Part-time

Reference number

326-5820442-AD

Job locations

East Surrey Hospital

East Surrey Hospital, Trust HQ, Cananda Avenue

Redhill

RH1 5RH


Job description

Job responsibilities

For further information, regarding the role please see the attached trust job description and person specification for a full list of duties and responsibilities.

Once you understand the requirements outlined in the advert, please ensure your application clearly reflects where you match them including any examples you would like to highlight.

Job description

Job responsibilities

For further information, regarding the role please see the attached trust job description and person specification for a full list of duties and responsibilities.

Once you understand the requirements outlined in the advert, please ensure your application clearly reflects where you match them including any examples you would like to highlight.

Person Specification

No desirable criteria specified

Essential

  • Evidence of a good standard of written English appropriate to the role
  • A complete and accurate application
  • Suitability for role evidenced in supporting statement
  • Evidence of essential experience for role
  • Meet the essential education/qualifications required for the role
  • Hold the necessary mandatory professional/clinical registration
  • Evidence of the Trust values and behaviours
  • Evidence of any other essential criteria outlined in the person specification
Person Specification

No desirable criteria specified

Essential

  • Evidence of a good standard of written English appropriate to the role
  • A complete and accurate application
  • Suitability for role evidenced in supporting statement
  • Evidence of essential experience for role
  • Meet the essential education/qualifications required for the role
  • Hold the necessary mandatory professional/clinical registration
  • Evidence of the Trust values and behaviours
  • Evidence of any other essential criteria outlined in the person specification

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Additional information

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Employer details

Employer name

Surrey and Sussex Healthcare NHS Trust

Address

East Surrey Hospital

East Surrey Hospital, Trust HQ, Cananda Avenue

Redhill

RH1 5RH


Employer's website

https://surreyandsussex.nhs.uk/ (Opens in a new tab)

Employer details

Employer name

Surrey and Sussex Healthcare NHS Trust

Address

East Surrey Hospital

East Surrey Hospital, Trust HQ, Cananda Avenue

Redhill

RH1 5RH


Employer's website

https://surreyandsussex.nhs.uk/ (Opens in a new tab)

Employer contact details

For questions about the job, contact:

Head of Education and People Development

Natalie Higgs

natalie.higgs1@nhs.net

01737768511

Details

Date posted

16 November 2023

Pay scheme

Agenda for change

Band

Band 3

Salary

£13,689 to £14,601 a year per annum plus high cost allowance

Contract

Fixed term

Duration

18 months

Working pattern

Part-time

Reference number

326-5820442-AD

Job locations

East Surrey Hospital

East Surrey Hospital, Trust HQ, Cananda Avenue

Redhill

RH1 5RH


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