Job summary
We're seeking a confident and compassionate leader who is energised by teamwork, committed to equity and inclusion, and passionate about improving outcomes for children and young people with learning disabilities. If you thrive in a collaborative environment, enjoy inspiring others, and share our values of kindness, respect and empowerment, this is a fantastic opportunity to shape a service that truly matters.
Main duties of the job
As our Manager, you'll energise and guide a skilled multi-disciplinary team -- from Consultant Psychiatrists and Specialty Doctors to Nurses, Therapists, Administrators and Support Staff. Together, you'll champion high-quality assessment, collaborative risk formulation, and compassionate, person-centred care planning.
Our service operates across multiple satellite bases in Surrey and North East Hampshire. You'll enjoy flexibility around your main base (we have bases in Redhill, Leatherhead, Chertsey and Godalming), along with the opportunity to be out in the service building relationships and driving positive change with your team.
A full driving licence and access to a car are essential for this outward-facing leadership role.
Collaboration & Partnership
The CYPLD Service is a key part of the Mindworks Surrey alliance -- an innovative emotional wellbeing and mental health system for children and young people in Surrey. You'll play a vital role in bringing partners together, strengthening relationships across the alliance, and working closely with external stakeholders to deliver seamless, values-led support.
About us
Surrey and Borders Partnership NHS Foundation Trust is the leading provider of mental health, learning disability, neurodevelopmental and drug and alcohol services in Surrey and North East Hampshire. We support people of all ages and are passionate about providing high quality care that is delivered at the right time as close to home as possible to help people recover and stay well.
We are one of the top 10 mental Health, Learning Disability and Community Trust to work for nationwide. Our Trust is an inclusive and supportive employer that offers a wide range of staff networks, flexible working, free parking and excellent health and wellbeing support. We also provide a wide range of opportunities to help staff develop and progress.
Surrey is a beautiful county lying just 30 minutes away from Central London and from the South Coast. Our historic market towns and bustling districts are enveloped in wonderful countryside, and our excellent road and rail networks bring the rest of the country within easy reach. For international travel, both Gatwick and Heathrow airports are nearby.
Please note that we reserve the right to close posts as soon as sufficient applications are received.
Regrettably, due to UK Home Office requirements we cannot offer sponsorship for all our job roles.
Applicants must have the right to work in the UK for the duration of the role.
We look forward to receiving your application!
Job description
Job responsibilities
To provide operational leadership and management to the clinical service
As a member of the Management team, to develop, review and maintain effective systems which ensure the service is delivered according to national, CQC, local and Trust standards, policies, guidelines and local service plans.
To contribute to strategic planning for the service to achieve and maintain a comprehensive service
ensure that systems are in place in order that comprehensive assessment and good treatment planning takes place and is focussed on target areas and effectiveness
To ensure that inter-agency protocols work effectively and are integrated with identified care pathways for children using services they may be using LD, ND MH or physical health Services provided by other organisations and not just SABP
To represent CYPS at multi-agency forums, steering groups and whole borough working groups, as required
In partnership with professional leads develop and maintain effective systems and practices to ensure the effective recruitment, supervision, appraisal and continuing professional development needs of the various disciplines related to service needs and strategic plans.
To ensure that all members of the team comply with Trust requirements for clinical records, data collection and meet agreed activity targets.
To undertake appraisals for all team members on an annual basis ensuring feedback on performance is given at regular intervals throughout the year through supervision structure as per policy.
To communicate effectively with the team on a timely basis ensuring robust systems exist so that staff feel informed and can contribute to service development..
To implement appropriate systems for gathering, recording and evaluating accurate information about the quality and safety of the service.
Ensure any informal complaint received is fully investigated and where possible, resolved to the satisfaction of the user of the service or the person acting on their behalf. Participate on the CYPS rota for early resolution and/or formal complaint investigations.
To effectively communicate sensitive information both verbally and in writing to a range of professionals, CYP, and family/carers
To communicate effectively to staff within the service regarding sensitive information e.g. HR matters, changes within the service
To make presentations to both formal and informal meetings wihin and outside the Trust.
To write analytical reports and present these within the Trust and to external agencies
To work closely with the CYPS Senior Leadership Team. Reporting to a CYPS Associate Director
In conjunction with the CYPS Senior Leadership Team project work, QI and service evaluation as required.
Job description
Job responsibilities
To provide operational leadership and management to the clinical service
As a member of the Management team, to develop, review and maintain effective systems which ensure the service is delivered according to national, CQC, local and Trust standards, policies, guidelines and local service plans.
To contribute to strategic planning for the service to achieve and maintain a comprehensive service
ensure that systems are in place in order that comprehensive assessment and good treatment planning takes place and is focussed on target areas and effectiveness
To ensure that inter-agency protocols work effectively and are integrated with identified care pathways for children using services they may be using LD, ND MH or physical health Services provided by other organisations and not just SABP
To represent CYPS at multi-agency forums, steering groups and whole borough working groups, as required
In partnership with professional leads develop and maintain effective systems and practices to ensure the effective recruitment, supervision, appraisal and continuing professional development needs of the various disciplines related to service needs and strategic plans.
To ensure that all members of the team comply with Trust requirements for clinical records, data collection and meet agreed activity targets.
To undertake appraisals for all team members on an annual basis ensuring feedback on performance is given at regular intervals throughout the year through supervision structure as per policy.
To communicate effectively with the team on a timely basis ensuring robust systems exist so that staff feel informed and can contribute to service development..
To implement appropriate systems for gathering, recording and evaluating accurate information about the quality and safety of the service.
Ensure any informal complaint received is fully investigated and where possible, resolved to the satisfaction of the user of the service or the person acting on their behalf. Participate on the CYPS rota for early resolution and/or formal complaint investigations.
To effectively communicate sensitive information both verbally and in writing to a range of professionals, CYP, and family/carers
To communicate effectively to staff within the service regarding sensitive information e.g. HR matters, changes within the service
To make presentations to both formal and informal meetings wihin and outside the Trust.
To write analytical reports and present these within the Trust and to external agencies
To work closely with the CYPS Senior Leadership Team. Reporting to a CYPS Associate Director
In conjunction with the CYPS Senior Leadership Team project work, QI and service evaluation as required.
Person Specification
shortlisting
Essential
- Extensive relevant management/leadership experience in LD services
- Demonstrable clinical experience working with people with LD needs
- Have a working knowledge of Positive Behaviour Support
Desirable
- Knowledge of and ability to work as part of a multi-disciplinary team
Qualifications
Essential
- A clinical qualification to degree level or equivalent and membership of the relevant professional body (NMC/HCPC)
- Valid driving license for use in the UK and access to a car for work purposes
Person Specification
shortlisting
Essential
- Extensive relevant management/leadership experience in LD services
- Demonstrable clinical experience working with people with LD needs
- Have a working knowledge of Positive Behaviour Support
Desirable
- Knowledge of and ability to work as part of a multi-disciplinary team
Qualifications
Essential
- A clinical qualification to degree level or equivalent and membership of the relevant professional body (NMC/HCPC)
- Valid driving license for use in the UK and access to a car for work purposes
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
UK Registration
Applicants must have current UK professional registration. For further information please see
NHS Careers website (opens in a new window).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
UK Registration
Applicants must have current UK professional registration. For further information please see
NHS Careers website (opens in a new window).
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