Surrey and Borders Partnership NHS Foundation Trust

Senior Administrator

The closing date is 27 July 2025

Job summary

We are seeking a highly organized and proactive Administrator to support the Adult Eating Disorders Team. In this vital role, you will provide comprehensive administrative and clerical support to ensure the smooth day-to-day functioning of the service. Working closely with clinical staff and service users, you will manage appointment scheduling, maintain accurate records, handle correspondence, and support the coordination of multidisciplinary meetings. The ideal candidate will demonstrate excellent communication skills, attention to detail, and the ability to work effectively in a sensitive and confidential environment, contributing to the delivery of high-quality care for individuals experiencing eating disorders.

Main duties of the job

To provide office administration duties for Adult Eating Disorders Service (AEDS) including face to face contact with the public, families, carers and other agencies, receiving and dealing with all telephone enquiries. To be a core member of the Administration team supporting a multi-disciplinary and agency environment, promoting a 'total care' philosophy to those who require assessment and/or support.

About us

Surrey and Borders Partnership NHS Foundation Trust is the leading provider of mental health, learning disability, neurodevelopmental and drug and alcohol services in Surrey and North East Hampshire. We support people of all ages and are passionate about providing high quality care that is delivered at the right time as close to home as possible to help people recover and stay well.

We are one of the top 10 mental Health, Learning Disability and Community Trust to work for nationwide. Our Trust is an inclusive and supportive employer that offers a wide range of staff networks, flexible working, free parking and excellent health and wellbeing support. We also provide a wide range of opportunities to help staff develop and progress.

Surrey is a beautiful county lying just 30 minutes away from Central London and from the South Coast. Our historic market towns and bustling districts are enveloped in wonderful countryside, and our excellent road and rail networks bring the rest of the country within easy reach. For international travel, both Gatwick and Heathrow airports are nearby.

Please note that we reserve the right to close posts as soon as sufficient applications are received.

Regrettably, due to UK Home Office requirements we cannot offer sponsorship for all our job roles. If you apply for a role that we cannot offer sponsorship for, unfortunately, your application form will be rejected from the process.

We look forward to receiving your application!

Date posted

14 July 2025

Pay scheme

Agenda for change

Band

Band 4

Salary

£28,860 to £31,671 a year Incl. 5% Fringe HCAS, pa, pro rata

Contract

Permanent

Working pattern

Full-time

Reference number

325-7307784-CYPS-AED

Job locations

Farnham Road Hospital

Farnham Road

Guildford

GU2 7LX

Job description

Job responsibilities

Please see the job description document attached for more information on the requirements for this job.

Job description

Job responsibilities

Please see the job description document attached for more information on the requirements for this job.

Person Specification

Qualifications

Essential

NVQ Level 4 in Business Admin or equivalent experience (4 years)

Experience

Essential

4 years' experience of clerical and administrative work requiring a high degree of accuracy and working in accordance with policies/procedures
Use of Microsoft Office or equivalent
Use of database entry
Be a good communicator and have proven excellent customer care skills
Working as part of a team as well as under own initiative
Communicating complex & highly sensitive information to other professional groups
Prioritising workload

Desirable

Working within an NHS setting
Taking minutes at Team and other meetings as required

Person Specification

Qualifications

Essential

NVQ Level 4 in Business Admin or equivalent experience (4 years)

Experience

Essential

4 years' experience of clerical and administrative work requiring a high degree of accuracy and working in accordance with policies/procedures
Use of Microsoft Office or equivalent
Use of database entry
Be a good communicator and have proven excellent customer care skills
Working as part of a team as well as under own initiative
Communicating complex & highly sensitive information to other professional groups
Prioritising workload

Desirable

Working within an NHS setting
Taking minutes at Team and other meetings as required

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.