Health Care Support Worker

Job summary

Farnham Road Hospital - Transforming Inpatient Mental Healthcare

Farnham Road Hospital is home to three adult inpatient wards and a Health-Based Place of Safety, offering care and support to our local community.

As part of our ongoing ambition to transform inpatient mental healthcare, we are proud to offer a modern, therapeutic environment for both patients and staff.

Our Facilities:

• 46 beds, all in single, en-suite bedrooms

• Two lounges and a dedicated outdoor space per ward

• A wooded area for supervised walks, promoting recovery and wellbeing

• Staff-only areas on every ward, designed to support colleague wellbeing

• An on-site caf, staff lounge, and excellent transport links, including nearby train access

This is an exciting opportunity to be part of a well-established service delivering high-quality, compassionate care to those who need it most. You'll work alongside dedicated, experienced professionals in a supportive multi-disciplinary team.

We're embracing innovative ways of working and invite you to join us as we continue to improve how we assess, treat, and support our patients.

Main duties of the job

Main Duties of a Mental Health Healthcare Support Worker

1. Supporting Daily Living Activities

   • personal care Help with meals and encourage good nutrition and hydration

   • Support patients in maintaining personal hygiene and dignity

2. Monitoring and Observations

   • Carry out and record regular physical and mental health observations (e.g. mood, behaviour, vital signs)

   • Report any concerns or changes to the nursing or medical team promptly

3. Promoting Recovery and Engagement

   • Encourage participation in therapeutic and recreational activities

   • Foster a positive, recovery-focused environment

4. Communication and Relationship Building

   • Build therapeutic, professional relationships with patients

   • Engage in meaningful conversations to provide emotional support

5. Maintaining a Safe Environment

   • Contribute to the safety and security of the ward (e.g. observing policies around access and observation levels)

   • Support patients in distress or crisis, including de-escalation when needed

6. Documentation and Record Keeping

   • Accurately record patient care, observations, and incidents using electronic systems

   • Ensure documentation is completed in line with trust policies and confidentiality standards

7. Teamwork and Professional Development

   • Work collaboratively with nurses, doctors, occupational therapists, psychologists, and others

   • Attend mandatory training and development opportunities to enhance skills

About us

Surrey and Borders Partnership NHS Foundation Trust is the leading provider of mental health, learning disability, neurodevelopmental and drug and alcohol services in Surrey and North East Hampshire. We support people of all ages and are passionate about providing high quality care that is delivered at the right time as close to home as possible to help people recover and stay well.

We are one of the top 10 mental Health, Learning Disability and Community Trust to work for nationwide. Our Trust is an inclusive and supportive employer that offers a wide range of staff networks, flexible working, free parking and excellent health and wellbeing support. We also provide a wide range of opportunities to help staff develop and progress.

Surrey is a beautiful county lying just 30 minutes away from Central London and from the South Coast. Our historic market towns and bustling districts are enveloped in wonderful countryside, and our excellent road and rail networks bring the rest of the country within easy reach. For international travel, both Gatwick and Heathrow airports are nearby.

Please note that we reserve the right to close posts as soon as sufficient applications are received.

Regrettably, due to UK Home Office requirements we cannot offer sponsorship for all our job roles. If you apply for a role that we cannot offer sponsorship for, unfortunately, your application form will be rejected from the process.

We look forward to receiving your application!

Employer details

Employer name

Surrey and Borders Partnership NHS Foundation Trust

Address

Farnham Road Hosptial

Farnham Road

Guildford

GU2 7LX

Employer's website

https://www.sabp.nhs.uk/working-for-us (Opens in a new tab)

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Employer details

Employer name

Surrey and Borders Partnership NHS Foundation Trust

Address

Farnham Road Hosptial

Farnham Road

Guildford

GU2 7LX

Employer's website

https://www.sabp.nhs.uk/working-for-us (Opens in a new tab)

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