Receptionist
The closing date is 16 July 2025
Job summary
CYPS Community NW Specialist Services has an exciting opportunity to join our administration team, providing reception duties for a multidisciplinary CYPS. The Band 2 Reception role will include face-to-face contact with public/young people, client's families/carers, and other agencies; receiving and dealing with telephone and email enquiries.
For a full list of duties please see the job description. The ideal candidate would be someone who has a passion for providing excellent customer service, is able to coordinate and prioritise work effectively whilst providing excellent support to our teams. You should be able to work autonomously, using initiative whilst being a team player within the administration team. The successful candidate will be competent in using Word, Excel, Outlook and ideally have experience in using electronic patient information systems. You must be comfortable working in a busy environment and able to perform effectively whilst dealing with interruptions. This is a full-time position, 37.5 hours per week.
Short-listed candidates will be invited to attend a two-part interview consisting of a face to face interview; if you are successful you will then be invited to a complete an IT skills test.
This post may close earlier than advertised if sufficient applications have been received.
For more information please contact Liane Phillips 0300 222 5850
Main duties of the job
-Receiving young people and their families, advising clinicians of their arrival
-To update CYPS electronic patient record.
-Receiving and making telephone calls to clinicians and families regarding appointments
-Sending appointment letters using Word and Excel.
-Sending and receiving emails using Outlook systems.
About us
Surrey and Borders Partnership NHS Foundation Trust is the leading provider of mental health, learning disability, neurodevelopmental and drug and alcohol services in Surrey and North East Hampshire. We support people of all ages and are passionate about providing high quality care that is delivered at the right time as close to home as possible to help people recover and stay well.
We are one of the top 10 mental Health, Learning Disability and Community Trust to work for nationwide. Our Trust is an inclusive and supportive employer that offers a wide range of staff networks, flexible working, free parking and excellent health and wellbeing support. We also provide a wide range of opportunities to help staff develop and progress.
Surrey is a beautiful county lying just 30 minutes away from Central London and from the South Coast. Our historic market towns and bustling districts are enveloped in wonderful countryside, and our excellent road and rail networks bring the rest of the country within easy reach. For international travel, both Gatwick and Heathrow airports are nearby.
Please note that we reserve the right to close posts as soon as sufficient applications are received.
We look forward to receiving your application!
Details
Date posted
02 July 2025
Pay scheme
Agenda for change
Band
Band 2
Salary
£25,427 a year per annum, inclusive of high cost area supplement
Contract
Permanent
Working pattern
Full-time
Reference number
325-7206884-CYPS
Job locations
Unither House,
Curfew Bell Road
Chertsey
KT16 9FG
Employer details
Employer name
Surrey and Borders Partnership NHS Foundation Trust
Address
Unither House,
Curfew Bell Road
Chertsey
KT16 9FG
Employer's website
https://www.sabp.nhs.uk/working-for-us (Opens in a new tab)












Employer contact details
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Supporting documents
Supporting links (all open in new tabs)
Benefits available to employees of Surrey and Borders
Surrey and Borders Partnership NHS Trust website
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