Surrey and Borders Partnership NHS Foundation Trust

Assessment Suite Coordinator

The closing date is 30 June 2025

Job summary

This is a unique and dynamic role at the heart of urgent mental health care, providing essential coordination and oversight of the Health Based Place of Saftey. You will be the central point of contact for the management of patients detained under the Mental Health Act, working closely with thepolice, Approved Mental Health Professionals (AMHPs), and clinical teams.

Main duties of the job

Coordinate the operation of the 136 suite, ensuring a safe, efficient, and responsive environment for patients and professionals
Act as the liaison between police, AMHPs, clinicians, and other key stakeholders to facilitate timely assessments and interventions
Maintain accurate records and documentation related to detentions, assessments, and patient flow
Monitor bed availability and help ensure smooth transitions to appropriate care pathways
Support the delivery of high-quality, person-centred care during the assessment period
Participate in multi-agency reviews, audits, and service improvement initiatives
Requires strong communication and coordination skills in a fast-paced environment
Plays a vital role in the initial phase of urgent mental health care for some of the most vulnerable individuals in crisis

About us

Surrey and Borders Partnership NHS Foundation Trust is the leading provider of mental health, learning disability, neurodevelopmental and drug and alcohol services in Surrey and North East Hampshire. We support people of all ages and are passionate about providing high quality care that is delivered at the right time as close to home as possible to help people recover and stay well.

We are one of the top 10 mental Health, Learning Disability and Community Trust to work for nationwide. Our Trust is an inclusive and supportive employer that offers a wide range of staff networks, flexible working, free parking and excellent health and wellbeing support. We also provide a wide range of opportunities to help staff develop and progress.

Surrey is a beautiful county lying just 30 minutes away from Central London and from the South Coast. Our historic market towns and bustling districts are enveloped in wonderful countryside, and our excellent road and rail networks bring the rest of the country within easy reach. For international travel, both Gatwick and Heathrow airports are nearby.

Please note that we reserve the right to close posts as soon as sufficient applications are received.

Regrettably, due to UK Home Office requirements we cannot offer sponsorship for all our job roles. If you apply for a role that we cannot offer sponsorship for, unfortunately, your application form will be rejected from the process.

We look forward to receiving your application!

Date posted

23 June 2025

Pay scheme

Agenda for change

Band

Band 4

Salary

£27,857 to £30,570 a year incl 5% Fringe HCAS

Contract

Permanent

Working pattern

Full-time

Reference number

325-7275739-HOSP

Job locations

Farnham Road Hosptial

Farnham Road

Guildford

GU27LX

Job description

Job responsibilities

Supporting Daily Living Activities
- Assist patients with personal care (washing, dressing, toileting if needed)
- Help with meals and encourage good nutrition and hydration
- Support patients in maintaining personal hygiene and dignity
Monitoring and Observations
- Carry out and record regular physical and mental health observations (e.g. mood, behaviour, vital signs)
- Report any concerns or changes to the nursing or medical team promptly
Promoting Recovery and Engagement
- Encourage participation in therapeutic and recreational activities
- Support patients with setting and achieving personal goals
- Foster a positive, recovery-focused environment
Communication and Relationship Building
- Build therapeutic, professional relationships with patients
- Engage in meaningful conversations to provide emotional support
- Communicate clearly with colleagues as part of the multi-disciplinary team
Maintaining a Safe Environment
- Contribute to the safety and security of the ward (e.g. observing policies around access and observation levels)
- Support patients in distress or crisis, including de-escalation when needed
- Follow safeguarding protocols and raise any concerns appropriately
Documentation and Record Keeping
- Accurately record patient care, observations, and incidents using electronic systems
- Ensure documentation is completed in line with trust policies and confidentiality standards
Teamwork and Professional Development
- Participate in shift handovers, team meetings, and supervision
- Work collaboratively with nurses, doctors, occupational therapists, psychologists, and others
- Attend mandatory training and development opportunities to enhance skills

Job description

Job responsibilities

Supporting Daily Living Activities
- Assist patients with personal care (washing, dressing, toileting if needed)
- Help with meals and encourage good nutrition and hydration
- Support patients in maintaining personal hygiene and dignity
Monitoring and Observations
- Carry out and record regular physical and mental health observations (e.g. mood, behaviour, vital signs)
- Report any concerns or changes to the nursing or medical team promptly
Promoting Recovery and Engagement
- Encourage participation in therapeutic and recreational activities
- Support patients with setting and achieving personal goals
- Foster a positive, recovery-focused environment
Communication and Relationship Building
- Build therapeutic, professional relationships with patients
- Engage in meaningful conversations to provide emotional support
- Communicate clearly with colleagues as part of the multi-disciplinary team
Maintaining a Safe Environment
- Contribute to the safety and security of the ward (e.g. observing policies around access and observation levels)
- Support patients in distress or crisis, including de-escalation when needed
- Follow safeguarding protocols and raise any concerns appropriately
Documentation and Record Keeping
- Accurately record patient care, observations, and incidents using electronic systems
- Ensure documentation is completed in line with trust policies and confidentiality standards
Teamwork and Professional Development
- Participate in shift handovers, team meetings, and supervision
- Work collaboratively with nurses, doctors, occupational therapists, psychologists, and others
- Attend mandatory training and development opportunities to enhance skills

Person Specification

Experience

Essential

Significant patient facing mental health setting

Desirable

Experience working with 136 suite/HBPoS

Education

Essential

Care certificate
NQV level 2 or above in related health subject

Desirable

Degree in health related subject
Nurse associate qualification

Person Specification

Experience

Essential

Significant patient facing mental health setting

Desirable

Experience working with 136 suite/HBPoS

Education

Essential

Care certificate
NQV level 2 or above in related health subject

Desirable

Degree in health related subject
Nurse associate qualification

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.