Surrey and Borders Partnership NHS Foundation Trust

Team Administrator

The closing date is 20 June 2025

Job summary

An exciting opportunity has arisen to work in our Community Mental Health Recovery Team in Surrey Heath.

We are recruiting for a Team Administrator for a large Community Mental Health Recovery Service. You will be one of the first points of contact for telephone calls and people coming into the service.

The role is predominantly being a receptionist, working with all members of the clinical team including Psychiatrists, Psychologists, Community Psychiatric Nurses, Social Workers and Occupational Therapists. We run several busy clinics a week and reception plays a vital role in their smooth running. You will need to possess good telephone skills, excellent communication and organisational skills, be IT literate, and able to multi-task.

We lookforward to receive your application!

Main duties of the job

Receive and process referrals to the relevant clinician and system(s) .Process discharge paperwork and update system(s) accordingly.Type all letters dictated or provided by the team.Book appointments on the patient record system.Take minutes at team meetings and transcribe accurately.Answer telephone calls and relay any messages in a timely manner.General administrative tasks such as typing, copying, scanning, printing, laminating etc.Provide support to team members in setting up rooms for meetings.Check and book rooms for other team members upon request.Scanning documents for uploading to patient record system.Receive and respond to e-mails in an appropriate manner, forwarding where necessary.Monitor and raise purchase requisitions for stationery, services (such as interpreters) and supplies for the department .Arranging clinic appointments.Keep up to date with statutory and mandatory training.

About us

Surrey and Borders Partnership NHS Foundation Trust is the leading provider of mental health, learning disability, neurodevelopmental and drug and alcohol services in Surrey and North East Hampshire. We support people of all ages and are passionate about providing high quality care that is delivered at the right time as close to home as possible to help people recover and stay well.

We are one of the top 10 mental Health, Learning Disability and Community Trust to work for nationwide. Our Trust is an inclusive and supportive employer that offers a wide range of staff networks, flexible working, free parking and excellent health and wellbeing support. We also provide a wide range of opportunities to help staff develop and progress.

Surrey is a beautiful county lying just 30 minutes away from Central London and from the South Coast. Our historic market towns and bustling districts are enveloped in wonderful countryside, and our excellent road and rail networks bring the rest of the country within easy reach. For international travel, both Gatwick and Heathrow airports are nearby.

Please note that we reserve the right to close posts as soon as sufficient applications are received.

Regrettably, due to UK Home Office requirements we cannot offer sponsorship for all our job roles. If you apply for a role that we cannot offer sponsorship for, unfortunately, your application form will be rejected from the process.

We look forward to receiving your application!

Details

Date posted

13 June 2025

Pay scheme

Agenda for change

Band

Band 3

Salary

£24,625 to £25,674 a year Dependant on experience

Contract

Permanent

Working pattern

Full-time

Reference number

325-7254118-COMM

Job locations

Theta

Lyon Way

Frimley

GU16 7ER


Job description

Job responsibilities

Please check the job description and personal specification document for more information on the requirement for this job.

Job description

Job responsibilities

Please check the job description and personal specification document for more information on the requirement for this job.

Person Specification

Experience

Essential

  • Demonstrable working in an administrative role
  • NVQ Level 3 in Business Admin or equivalent experience

Desirable

  • Ability to take Minutes
  • Ability of Audio typing
  • Experience of working in a Mental Health environment
  • Knowledge and experience of SystmOne

Qualifications

Essential

  • Ability to work with MS Office
  • comfortable working in a fast paced and time pressured environment
Person Specification

Experience

Essential

  • Demonstrable working in an administrative role
  • NVQ Level 3 in Business Admin or equivalent experience

Desirable

  • Ability to take Minutes
  • Ability of Audio typing
  • Experience of working in a Mental Health environment
  • Knowledge and experience of SystmOne

Qualifications

Essential

  • Ability to work with MS Office
  • comfortable working in a fast paced and time pressured environment

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Additional information

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Employer details

Employer name

Surrey and Borders Partnership NHS Foundation Trust

Address

Theta

Lyon Way

Frimley

GU16 7ER


Employer's website

https://www.sabp.nhs.uk/working-for-us (Opens in a new tab)


Employer details

Employer name

Surrey and Borders Partnership NHS Foundation Trust

Address

Theta

Lyon Way

Frimley

GU16 7ER


Employer's website

https://www.sabp.nhs.uk/working-for-us (Opens in a new tab)


Employer contact details

For questions about the job, contact:

Senior Administrator

Sara Lawlor

sara.lawlor@sabp.nhs.uk

01276454200

Details

Date posted

13 June 2025

Pay scheme

Agenda for change

Band

Band 3

Salary

£24,625 to £25,674 a year Dependant on experience

Contract

Permanent

Working pattern

Full-time

Reference number

325-7254118-COMM

Job locations

Theta

Lyon Way

Frimley

GU16 7ER


Supporting documents

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