Job summary
The role of the post holder is to support the Quality assurance programme.
The key tasks for this role is to ensure we meet our policy compliance demands and to support the wider functions of the clinical audit and CARE excellence accreditation teams and quality assurance work streams.
This role requires a highly organised individual with solid project management skills and experience of working across professional and organisational boundaries to help deliver sustainable improvement.
Main duties of the job
Responsibility for policy assurance, ensuring our policies meet the required standards, are in date, shared and consulted upon accordingly.
Ensure policies meet the required standards including how they are formatted.
Liaise with a range of staff of all levels and supporting them to ensure their policies meet the required standards.
Arranging and facilitating the Policy assurance group ensuring there is good representation.
Supporting those with lived experience who support the Policy assurance group.
Produce a formal report to update on Policy compliance.
Support the CARE excellence accreditation work as required through supporting reviews and undertaking observations.
Support the NICE compliance work as required with the Clinical audit department to ensure gap analysis are undertaken for all relevant guidance.
Support the Quality accounts work as required to ensure information is gathered in a timely manner.
Support Clinical audit department as required with occasional data collection and data inputting.
Support adhoc Quality assurance work as required.
About us
Surrey and Borders Partnership NHS Foundation Trust is the leading provider of mental health, learning disability, neurodevelopmental and drug and alcohol services in Surrey and North East Hampshire. We support people of all ages and are passionate about providing high quality care that is delivered at the right time as close to home as possible to help people recover and stay well.
We are one of the top 10 mental Health, Learning Disability and Community Trust to work for nationwide. Our Trust is an inclusive and supportive employer that offers a wide range of staff networks, flexible working, free parking and excellent health and wellbeing support. We also provide a wide range of opportunities to help staff develop and progress.
Surrey is a beautiful county lying just 30 minutes away from Central London and from the South Coast. Our historic market towns and bustling districts are enveloped in wonderful countryside, and our excellent road and rail networks bring the rest of the country within easy reach. For international travel, both Gatwick and Heathrow airports are nearby.
Please note that we reserve the right to close posts as soon as sufficient applications are received.
Regrettably, due to UK Home Office requirements we cannot offer sponsorship for all our job roles. If you apply for a role that we cannot offer sponsorship for, unfortunately, your application form will be rejected from the process.
We look forward to receiving your application!
Job description
Job responsibilities
Qualifications required.
- Educated to degree level or equivalent relevant corporate experience in the NHS or social care.
- Evidence of recent and relevant continuing professional development i.e NHS Leadership Academy
- Programme and project management experience/qualification e.g., Prince 2/MSP or equivalent.
Registered Mental Health or Learning Disabilities Nursing Qualification (will consider other specialty nursing qualification) desirable.
Experience required.
- Significant experience of working in a similar role i.e., 3 years
- Knowledge and experience of delivering quality assurance projects.
- Knowledge and experience of managing policies and procedures.
- Good understanding of quality assurance methodology
- Experience of working in the NHS and the public sector; experience of working within the mental health and learning disability sector is desirable but not essential.
Suitable for someone who is.
Has a passion for organising at a senior level and will need to be a confident communicator who is able to influence, inspire and lead others at all levels of seniority. Someone who can work within various tasks at the same time and has a keen eye for detail and can prioritise in response to unpredictable changes in workload. Someone who is able to feedback their findings clearly, both verbally and in writing. Someone who has meticulous organisational skills; good record-keeping; good interpersonal skills and has the ability to communicate concerns and issues in a diplomatic manner that does not offend or escalate.
Key Relationships
The role sits within the Nursing division and will report to the Associate director of Quality and Assurance and sits alongside the CARE excellence accreditation team and the Clinical audit team. The role will involve and require the post holder to communicate with staff of all levels, people who use services and carers and be able to adapt communication formats in an accessible manner in response to local requirements.
Key Responsibilities
Responsibility for policy assurance, ensuring our policies meet the required standards, are in date, shared and consulted upon accordingly.
Ensure policies meet the required standards including how they are formatted.
Liaise with a range of staff of all levels and supporting them to ensure their policies meet the required standards.
Arranging and facilitating the Policy assurance group ensuring there is good representation.
Supporting those with lived experience who support the Policy assurance group.
Produce a formal report to update on Policy compliance.
Support the CARE excellence accreditation work as required through supporting reviews and undertaking observations.
Support the NICE compliance work as required with the Clinical audit department to ensure gap analysis are undertaken for all relevant guidance.
Support the Quality accounts work as required to ensure information is gathered in a timely manner.
Support Clinical audit department as required with occasional data collection and data inputting.
Support adhoc Quality assurance work as required.
Persuasive motivational empathetic and negotiating skills are required.
- Work collaboratively across the Trust, managing own workload and supporting others to ensure that the Quality assurance activities are successful.
Attend appropriate committees and working groups as and when required & work in partnership with key stakeholders and other agencies.
Job description
Job responsibilities
Qualifications required.
- Educated to degree level or equivalent relevant corporate experience in the NHS or social care.
- Evidence of recent and relevant continuing professional development i.e NHS Leadership Academy
- Programme and project management experience/qualification e.g., Prince 2/MSP or equivalent.
Registered Mental Health or Learning Disabilities Nursing Qualification (will consider other specialty nursing qualification) desirable.
Experience required.
- Significant experience of working in a similar role i.e., 3 years
- Knowledge and experience of delivering quality assurance projects.
- Knowledge and experience of managing policies and procedures.
- Good understanding of quality assurance methodology
- Experience of working in the NHS and the public sector; experience of working within the mental health and learning disability sector is desirable but not essential.
Suitable for someone who is.
Has a passion for organising at a senior level and will need to be a confident communicator who is able to influence, inspire and lead others at all levels of seniority. Someone who can work within various tasks at the same time and has a keen eye for detail and can prioritise in response to unpredictable changes in workload. Someone who is able to feedback their findings clearly, both verbally and in writing. Someone who has meticulous organisational skills; good record-keeping; good interpersonal skills and has the ability to communicate concerns and issues in a diplomatic manner that does not offend or escalate.
Key Relationships
The role sits within the Nursing division and will report to the Associate director of Quality and Assurance and sits alongside the CARE excellence accreditation team and the Clinical audit team. The role will involve and require the post holder to communicate with staff of all levels, people who use services and carers and be able to adapt communication formats in an accessible manner in response to local requirements.
Key Responsibilities
Responsibility for policy assurance, ensuring our policies meet the required standards, are in date, shared and consulted upon accordingly.
Ensure policies meet the required standards including how they are formatted.
Liaise with a range of staff of all levels and supporting them to ensure their policies meet the required standards.
Arranging and facilitating the Policy assurance group ensuring there is good representation.
Supporting those with lived experience who support the Policy assurance group.
Produce a formal report to update on Policy compliance.
Support the CARE excellence accreditation work as required through supporting reviews and undertaking observations.
Support the NICE compliance work as required with the Clinical audit department to ensure gap analysis are undertaken for all relevant guidance.
Support the Quality accounts work as required to ensure information is gathered in a timely manner.
Support Clinical audit department as required with occasional data collection and data inputting.
Support adhoc Quality assurance work as required.
Persuasive motivational empathetic and negotiating skills are required.
- Work collaboratively across the Trust, managing own workload and supporting others to ensure that the Quality assurance activities are successful.
Attend appropriate committees and working groups as and when required & work in partnership with key stakeholders and other agencies.
Person Specification
Essential
Essential
- oEducated to degree level or equivalent relevant corporate experience in the NHS or social care.
- oEvidence of recent and relevant continuing professional development i.e NHS Leadership Academy
- oProgramme and project management experience/qualification e.g., Prince 2/MSP or equivalent.
- oSignificant experience of working in a similar role i.e., 3 years
- oKnowledge and experience of delivering quality assurance projects.
- oKnowledge and experience of managing policies and procedures.
Desirable
Desirable
- oRegistered Mental Health or Learning Disabilities Nursing Qualification (will consider other specialty nursing qualification) desirable.
- oExperience of working in the NHS and the public sector; experience of working within the mental health and learning disability sector is desirable but not essential.
Person Specification
Essential
Essential
- oEducated to degree level or equivalent relevant corporate experience in the NHS or social care.
- oEvidence of recent and relevant continuing professional development i.e NHS Leadership Academy
- oProgramme and project management experience/qualification e.g., Prince 2/MSP or equivalent.
- oSignificant experience of working in a similar role i.e., 3 years
- oKnowledge and experience of delivering quality assurance projects.
- oKnowledge and experience of managing policies and procedures.
Desirable
Desirable
- oRegistered Mental Health or Learning Disabilities Nursing Qualification (will consider other specialty nursing qualification) desirable.
- oExperience of working in the NHS and the public sector; experience of working within the mental health and learning disability sector is desirable but not essential.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
