Community Support Worker

Surrey and Borders Partnership NHS Foundation Trust

The closing date is 23 September 2024

Job summary

This role is part of a multi-disciplinary team based with Forensic Outreach and Liaison Service.

This is an integrated role working closely with the local authority and other stake holders such as probation, Ministry of Justice and the criminal justice system.

The post holder will be responsible for creating an environment which is safe, supportive and an easily accessible with a no wrong door approach.

You will provide time limited 1:1 support to clients giving information and/or support to allow them to access a wide range of agencies and services that can provide help and advice

Main duties of the job

Supporting the service with developing an assertive outreach approach when engaging with clients in the community.

Offer support to our clients when engaging in community activities and education.

Providing increased support to our clients when transitioning back into the community.

About us

Surrey and Borders Partnership NHS Foundation Trust is the leading provider of health and social care services for people of all ages with mental ill-health and learning disabilities in Surrey and North East Hampshire. We also provide social care services for people with a learning disability in Croydon and ASD and ADHD assessment services in Hampshire.

We actively seek to engage people who use our services and our communities in improving the mental wellbeing of the local population. We work closely with other NHS and voluntary sector organisations who provide services and support people who use services and carers.

Surrey is a beautiful county lying just 30 minutes away from Central London and from the South Coast.

Our historic market towns and bustling districts are enveloped in wonderful countryside, and our excellent road and rail networks bring the rest of the country within easy reach.

For international travel, both Gatwick and Heathrow airports are nearby.

Please note that we reserve the right to close posts as soon as sufficient applications are received.

We look forward to receiving your application!

Date posted

09 September 2024

Pay scheme

Agenda for change

Band

Band 4

Salary

£27,857 to £30,570 a year Incl. 5% Fringe HCAS, pa, pro rata.

Contract

Permanent

Working pattern

Full-time

Reference number

325-6535709-SS

Job locations

Unither House

Curfew Bell Road

Chertsey

KT16 9FG


Job description

Job responsibilities

Key ResponsibilitiesSupporting the service with developing an assertive outreach approach when engaging with clients in the community.Offer support to our clients when engaging in community activities and education.Providing increased support to our clients when transitioning back into thecommunity.Undertaking low level mental state examinations in the community/hospital.Becoming involved in a sub-group that will focus on moving clients through different levels of hospital security under supervision of qualified staff.Impart highly complex and sensitive information to: people using the service and their families/carers re assessment, care planning, treatment and review.Contribute to the teams engagement with a wide range of stakeholders including staff, people using the service, their carers, GPs, probation, MOJ, criminal justice and other statutory and voluntary sector agencies.Liaise with a wide range of other professionals and agencies to ensure the provision of consistent well-coordinated care; secondary mental health multi-disciplinary teams, Primary care teams as well as external agencies also involved in the provision of care e.g. voluntary and private sector, police, social services, housing, employment etc.Contribute to the safe and effective day to day operations of the service including the handling of clinical enquires.Support risk assessments and risk management plans which have taken intoconsideration a range of possible options.Support delivery of planned care following bio-psycho-social assessments.Ensure that the needs and views of carers, friends and family are considered (where this is deemed appropriate) and wherever possible that this is with the express consent of the person using services. Supporting arrangements for carer assessments and referral to local authorities as required.Ensure that interventions are planned in an integrated and co-ordinated manner particularly where dependent on other external agenciesSupport access of appropriate information and guidance around medication via internal and external sources, referring on to most appropriate agencies where necessarySupport assessment, planning, intervention and evaluation of care packages and Direct Payments so the person is offered as much choice and control of resources as appropriate whilst focusing on integration within existing community resources where possibleEnsure that appropriate action is taken to safeguarding adults and children. This will include providing and receiving highly complex and sensitive information in relation to safeguarding adult and children work, co-ordinating and chairing safeguarding meetings and implementing relevant care plansContribute to the achievement of the key performance indicators for the Trust being met whilst providing high quality care

Job description

Job responsibilities

Key ResponsibilitiesSupporting the service with developing an assertive outreach approach when engaging with clients in the community.Offer support to our clients when engaging in community activities and education.Providing increased support to our clients when transitioning back into thecommunity.Undertaking low level mental state examinations in the community/hospital.Becoming involved in a sub-group that will focus on moving clients through different levels of hospital security under supervision of qualified staff.Impart highly complex and sensitive information to: people using the service and their families/carers re assessment, care planning, treatment and review.Contribute to the teams engagement with a wide range of stakeholders including staff, people using the service, their carers, GPs, probation, MOJ, criminal justice and other statutory and voluntary sector agencies.Liaise with a wide range of other professionals and agencies to ensure the provision of consistent well-coordinated care; secondary mental health multi-disciplinary teams, Primary care teams as well as external agencies also involved in the provision of care e.g. voluntary and private sector, police, social services, housing, employment etc.Contribute to the safe and effective day to day operations of the service including the handling of clinical enquires.Support risk assessments and risk management plans which have taken intoconsideration a range of possible options.Support delivery of planned care following bio-psycho-social assessments.Ensure that the needs and views of carers, friends and family are considered (where this is deemed appropriate) and wherever possible that this is with the express consent of the person using services. Supporting arrangements for carer assessments and referral to local authorities as required.Ensure that interventions are planned in an integrated and co-ordinated manner particularly where dependent on other external agenciesSupport access of appropriate information and guidance around medication via internal and external sources, referring on to most appropriate agencies where necessarySupport assessment, planning, intervention and evaluation of care packages and Direct Payments so the person is offered as much choice and control of resources as appropriate whilst focusing on integration within existing community resources where possibleEnsure that appropriate action is taken to safeguarding adults and children. This will include providing and receiving highly complex and sensitive information in relation to safeguarding adult and children work, co-ordinating and chairing safeguarding meetings and implementing relevant care plansContribute to the achievement of the key performance indicators for the Trust being met whilst providing high quality care

Person Specification

Qualifications

Essential

  • NVQ level 3 in Health Care or equivalent experience
  • Counselling and/or some psychological training and skills would be an advantage

Experience

Essential

  • Minimum of three years experience or working within people in a mental health setting or with people who experience mental illness
  • Ability to demonstrate experience of working towards an environment that promotes user involvement and recovery
  • Experience of working in Multi-Disciplinary Teams and/or with other agencies
  • Ability to identify changes to clinical risk and implement actions to ensure a persons safety
  • Experience in delivering plans of care that support physical, psychological and social needs
  • Ability to demonstrate an understanding of the concepts of clinical risk assessment
Person Specification

Qualifications

Essential

  • NVQ level 3 in Health Care or equivalent experience
  • Counselling and/or some psychological training and skills would be an advantage

Experience

Essential

  • Minimum of three years experience or working within people in a mental health setting or with people who experience mental illness
  • Ability to demonstrate experience of working towards an environment that promotes user involvement and recovery
  • Experience of working in Multi-Disciplinary Teams and/or with other agencies
  • Ability to identify changes to clinical risk and implement actions to ensure a persons safety
  • Experience in delivering plans of care that support physical, psychological and social needs
  • Ability to demonstrate an understanding of the concepts of clinical risk assessment

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Surrey and Borders Partnership NHS Foundation Trust

Address

Unither House

Curfew Bell Road

Chertsey

KT16 9FG


Employer's website

https://www.sabp.nhs.uk/working-for-us (Opens in a new tab)


Employer details

Employer name

Surrey and Borders Partnership NHS Foundation Trust

Address

Unither House

Curfew Bell Road

Chertsey

KT16 9FG


Employer's website

https://www.sabp.nhs.uk/working-for-us (Opens in a new tab)


For questions about the job, contact:

Interim Service Manager

Morris Kakunguwo

morris.kakunguwo@sabp.nhs.uk

01932587095

Date posted

09 September 2024

Pay scheme

Agenda for change

Band

Band 4

Salary

£27,857 to £30,570 a year Incl. 5% Fringe HCAS, pa, pro rata.

Contract

Permanent

Working pattern

Full-time

Reference number

325-6535709-SS

Job locations

Unither House

Curfew Bell Road

Chertsey

KT16 9FG


Supporting documents

Privacy notice

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