Job summary
The Role: As a Band 8a Service Manager, you will be instrumental in operational management and service improvement initiatives. Working alongside the Associate Director, Professional Leads, Service Leadership team and staff, you will be responsible for ensuring the effective provision of safe, high-quality clinical services. Your role will include:
Providing operational leadership for the CMHRS.
Deputising for the other managers and covering leave in the locality.
Reviewing and improving services within the Division, considering local and national guidance.
Managing overall expenditure within the delegated budget.
Leading on demand and capacity profiling across the Division and as part of the Transformation programme to deliver Place-Based services.
About You:
Proven experience in operational management within a healthcare setting.
Strong leadership skills and the ability to work effectively with a multidisciplinary team.
A commitment to continuous service improvement and delivering high standards of care.
Excellent financial and resource management skills.
A Nursing or other professional qualification is required.
For an informal discussion about the role, please contact Richard Ilsley atRichard.Ilsley@sabp.nhs.uk
Main duties of the job
- To establish and embed a senior clinical and leadership team function for the Trust wide CMHR service.
- To be responsible for developing and implementing strategies that promote an environment of user involvement and recovery.
- To be responsible for the development of a high-quality service that is responsive to individuals needs within the framework of the CMHR guidelines as set out in the Mental Health Policy Implementation Guide.
- To lead & motivate staff to provide a pro-active and responsive high-quality service, contributing to ongoing audit and evaluation
- To ensure that effective communications systems are established, maintained and monitored regularly within the Service & between the Teams & other services/agencies/partners.
- To provide line management, including management of performance, for staff within the Service
- To ensure that all staff fulfil the requirements of statutory & mandatory training and Supervision & Appraisal.
- To ensure compliance with all statutory, financial, health & safety & employment requirements
- To ensure service is delivered within agreed budget,including the achievement of agreed cost improvement plans, where required.
- To participate in the on-call rota.
- To be responsible for ensuring that they and all team members fulfil the Safeguarding Adults duties as a health care service and follow the Surrey County Council Safeguarding Adults process and procedures according to their roles and responsibilities.
About us
Surrey and Borders Partnership NHS Foundation Trust is the leading provider of health and social care services for people of all ages with mental ill-health and learning disabilities in Surrey and North East Hampshire. We also provide social care services for people with a learning disability in Croydon and ASD and ADHD assessment services in Hampshire.
We actively seek to engage people who use our services and our communities in improving the mental wellbeing of the local population. We work closely with other NHS and voluntary sector organisations who provide services and support people who use services and carers.
Surrey is a beautiful county lying just 30 minutes away from Central London and from the South Coast.
Our historic market towns and bustling districts are enveloped in wonderful countryside, and our excellent road and rail networks bring the rest of the country within easy reach.
For international travel, both Gatwick and Heathrow airports are nearby.
Please note that we reserve the right to close posts as soon as sufficient applications are received.
We look forward to receiving your application!
Job description
Job responsibilities
Post Title: Guildford Community Mental Health Recovery Service Manager (CMHRS)
Service Hours: The CMHRS service will aim to deliver a core service from 09.00 hrs to 17.00 hrs hours and provide extended opening times to best meet the needs of people who use the service and GPs.
Grade: AfC Band 8a
Location: Guildford CMHRS, Redwood Centre, Farnham Road Hospital, Guildford.
Responsible to: Southwest Adult Community Services Associate Director
Professional
Supervision: Relevant Professional Senior
Purpose
The CMHR Service Manager will be responsible for the day-to-day co-ordination and delivery of the Trust wide CMHR service. He/she, working in partnership with clinical leads will be responsible for the continued development of the service, working in line with the philosophy of CMHR. Responsibilities are to ensure the service operates in a safe, effective & efficient way as part of the whole system of mental health services. In addition, to foster a culture that encourages and enables individuals to have an active role in identifying, planning and meeting their individual needs.
The team is responsible for Secondary Mental Health Care. The Trust is embarking on a Transformation Programme, which will require services to review and design a clinical model in line with Place Based mental health care and partnerships
It is essential that the post holder is willing to work flexible hours as part of the team to ensure a comprehensive service delivery.
Principal Duties
To have overall continuous management of the CMHR service, responsible for the co-ordination of roles, responsibilities and resources within the service
- To establish and embed a senior clinical and leadership team function for the Trust wide CMHR service.
- To be responsible for developing and implementing strategies that promote an environment of user involvement and recovery.
- To ensure that the agenda of social inclusion is reflected in interventions offered and implemented.
- To be responsible for the development of a high-quality service that is responsive to individuals needs within the framework of the CMHR guidelines as set out in the Mental Health Policy Implementation Guide.
- To lead & motivate staff to provide a pro-active and responsive high-quality service, contributing to ongoing audit and evaluation.
- To ensure that the necessary systems & protocols for the delivery of a safe & supportive service are in place, understood & adhered to throughout the Service.
- To ensure that effective communications systems are established, maintained and monitored regularly within the Service & between the Teams & other services/agencies/partners.
- To work with the Associate Director to agree clear & deliverable objectives & to ensure they are implemented & monitored
- To provide line management, including management of performance, for staff within the Service
- To be responsible for team performance including the setting and monitoring of the delivery of targets and reporting thereon as appropriate, meeting internal and external information requirements and data quality.
- To ensure arrangements are in place for all service members to receive regular supervision, appraisal and have their personal development plans and training needs identified and where possible met.
- To ensure that all staff fulfil the requirements of statutory & mandatory training
- To ensure compliance with all statutory, financial, health & safety & employment requirements
- To ensure service is delivered within agreed budget,including the achievement of agreed cost improvement plans, where required.
- To access and use information contained within the Trusts patient-based information systems.
- To participate in the on-call rota.
- To manage other service/s within the borough if required.
- To be responsible for ensuring that they and all team members fulfil the Safeguarding Adults duties as a health care service and follow the Surrey County Council Safeguarding Adults process and procedures according to their roles and responsibilities.
- To ensure awareness of, and targets are met regarding self-directed support and personalisation.
Job description
Job responsibilities
Post Title: Guildford Community Mental Health Recovery Service Manager (CMHRS)
Service Hours: The CMHRS service will aim to deliver a core service from 09.00 hrs to 17.00 hrs hours and provide extended opening times to best meet the needs of people who use the service and GPs.
Grade: AfC Band 8a
Location: Guildford CMHRS, Redwood Centre, Farnham Road Hospital, Guildford.
Responsible to: Southwest Adult Community Services Associate Director
Professional
Supervision: Relevant Professional Senior
Purpose
The CMHR Service Manager will be responsible for the day-to-day co-ordination and delivery of the Trust wide CMHR service. He/she, working in partnership with clinical leads will be responsible for the continued development of the service, working in line with the philosophy of CMHR. Responsibilities are to ensure the service operates in a safe, effective & efficient way as part of the whole system of mental health services. In addition, to foster a culture that encourages and enables individuals to have an active role in identifying, planning and meeting their individual needs.
The team is responsible for Secondary Mental Health Care. The Trust is embarking on a Transformation Programme, which will require services to review and design a clinical model in line with Place Based mental health care and partnerships
It is essential that the post holder is willing to work flexible hours as part of the team to ensure a comprehensive service delivery.
Principal Duties
To have overall continuous management of the CMHR service, responsible for the co-ordination of roles, responsibilities and resources within the service
- To establish and embed a senior clinical and leadership team function for the Trust wide CMHR service.
- To be responsible for developing and implementing strategies that promote an environment of user involvement and recovery.
- To ensure that the agenda of social inclusion is reflected in interventions offered and implemented.
- To be responsible for the development of a high-quality service that is responsive to individuals needs within the framework of the CMHR guidelines as set out in the Mental Health Policy Implementation Guide.
- To lead & motivate staff to provide a pro-active and responsive high-quality service, contributing to ongoing audit and evaluation.
- To ensure that the necessary systems & protocols for the delivery of a safe & supportive service are in place, understood & adhered to throughout the Service.
- To ensure that effective communications systems are established, maintained and monitored regularly within the Service & between the Teams & other services/agencies/partners.
- To work with the Associate Director to agree clear & deliverable objectives & to ensure they are implemented & monitored
- To provide line management, including management of performance, for staff within the Service
- To be responsible for team performance including the setting and monitoring of the delivery of targets and reporting thereon as appropriate, meeting internal and external information requirements and data quality.
- To ensure arrangements are in place for all service members to receive regular supervision, appraisal and have their personal development plans and training needs identified and where possible met.
- To ensure that all staff fulfil the requirements of statutory & mandatory training
- To ensure compliance with all statutory, financial, health & safety & employment requirements
- To ensure service is delivered within agreed budget,including the achievement of agreed cost improvement plans, where required.
- To access and use information contained within the Trusts patient-based information systems.
- To participate in the on-call rota.
- To manage other service/s within the borough if required.
- To be responsible for ensuring that they and all team members fulfil the Safeguarding Adults duties as a health care service and follow the Surrey County Council Safeguarding Adults process and procedures according to their roles and responsibilities.
- To ensure awareness of, and targets are met regarding self-directed support and personalisation.
Person Specification
Criteria for
Essential
- Professional Qualification NMC, HCPC, SWE
- Band 7 expereince of 12 months or more in Mental Health services
Desirable
Desirable
- Leadership training
- Project work/ involvement
Person Specification
Criteria for
Essential
- Professional Qualification NMC, HCPC, SWE
- Band 7 expereince of 12 months or more in Mental Health services
Desirable
Desirable
- Leadership training
- Project work/ involvement
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
UK Registration
Applicants must have current UK professional registration. For further information please see
NHS Careers website (opens in a new window).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
UK Registration
Applicants must have current UK professional registration. For further information please see
NHS Careers website (opens in a new window).
