Job summary
At SABP we have recognised the barrier technology has often become in helping our professionals provide the best care. A few years ago, and out of feeling frustrated and fed up at traditional and frequent approaches to innovation and change, we took the radical decision to implement a full-scale better way of doing things. By bringing user-centric, cloud and dynamic approaches into the way we do improvement, we radically altered the value that digital investments and technologies offered. This comes to the fore through our SABP Digital mantra #PeopleBeforeTechnology
And now…due to success and promotion we are looking to appoint a Digital Programme Lead. We are looking for someone who can lead and involve diverse groups and drive the creation and execution of delivery plans, team creation, options analysis and roadmaps against emerging and continually developing portfolios and understanding of need.
You will be significant leader working on a high profile programme. You will be part of a team rethinking care models and capabilities across not only the Trust but our partners. You will be able to call on a wide range of expertise from the digital team to drive iterative design and improvements.
If this is of interest do contact me so we can discuss the role and flexible working options. There will always be a lot of grey area in progressive and thought leading organisations, so the job description and advert will only ever tell part of the story!
Main duties of the job
We are looking to recruit a Digital Programme Lead to work as part of SABP and across our Integrated Care Systems (ICSs) Digital teams. Working with health and social care providers (NHS, Social Care and Third sector) you will lead co-design, coordination, advising on and execution of delivery an agreed but developing set of digital initiatives and projects improving digital and data solutions whilst enhancing integration across the ICSs and improving patient outcomes.
Operating across the wide spectrum of health and social care (including schools, other blue light services and the third sector) this is a journey delivering the vision and goals of the Trust’s Digital Transformation Strategy - Every Person, Every Story - Our Digital Journey (2020), whilst building on the Trust’s Clinical Strategy and the NHS Long Term Plan.
We will proactively speed up the digital transformation of SABP and its partners; focussing on the ‘way of doing things’ and re-imagining care pathways and services, integrating leading edge technology and data, and designing and implementing a ‘virtual care’ framework.
This is a key role for Surrey in which you will have the opportunity to deliver and maintain digital leadership responsibilities whilst driving projects forward in an innovative and exciting setting and using your technical knowledge to guide to success.
About us
Who are SABP Digital?
SABP Digital covers a wide area of functions from our next generation technology and data teams to our leading product design and experience practice to our industry leading thinking on ethics, privacy and inclusion there lots of scope to explore where you can develop and flourish. This is demonstrated in our BCS (The Charted Institute for IT) Platinum status in recognition of our investment in our people and support for professional development. We absolutely welcome both those with existing experience in mental health, learning disabilities and community settings, alongside those eager to learn more, those looking for a career shift, those starting their careers, those looking for something a bit different. There really is an opportunity to find your place to thrive at SABP.
We actively seek to engage people who use our services and our communities in improving the mental wellbeing of the local population. We work closely with other NHS and voluntary sector organisations who provide services and support people who use services and carers.
Surrey is a beautiful county lying just 30 minutes away from Central London and from the South Coast.
Our historic market towns and bustling districts are enveloped in wonderful countryside, and our excellent road and rail networks bring the rest of the country withing easy reach.
For international travel, both Gatwick and Heathrow airports are nearby.
Job description
Job responsibilities
Suitable for someone who
Is a driven and inspirational leader with an excellent track record in developing approaches and defining highly complex system wide change programmes at a senior level. You will be able to apply an excellent understanding of negotiation theory and practice, combined with first class communication and influencing skills to allow you to successfully develop positive working relationships with internal and external partners. You will have the enthusiasm and resilience to challenge inefficient and ineffective ways of working and strive to articulate and design innovative, digitally-enabled health and care services that keep user needs and improved outcomes at the heart.
The key accountabilities of the role are:
- Play the leading role in developing the programme for which they are responsible. In doing so work with Operational, Clinical and Corporate stakeholders to design and deliver the transformation activities aligned to strategic objectives, and identify the ongoing needs and priorities of the programme in line with national policy, Local Delivery Plans and Integrated Service Improvement Plans.
- Lead on the formulation and execution of robust plans, designing, influencing and negotiating at senior level new system-wide operational frameworks to improve clinical safety, quality and outcomes.
- Ensure appropriate systems, processes and resource are in place to enable the implementation and delivery of the strategic plans across the Trust and partner organisations.
- Lead on the development of engagement and communication strategies across all stakeholder levels, addressing sensitive, complex, contentious and confidential issues.
- Lead on the creation of strong partnerships across the health ecosystem to facilitate strategic delivery incorporating analysis, modelling and testing of assumptions to identify priority need and service impact.
- Establish and drive the programme governance structure and workstreams whilst ensuring a cross-reporting adaptable approach in line with leading practice to increase impact.
- Lead a transformative approach, ensuring digital inclusivity that seeks to reduce inequalities and improve parity of access, incorporating a ‘digital ethics by design’ methodology.
- Develop a delivery vision and roadmap accessible at all levels, defining future states and associated value outcomes; ensuring appropriate change, adoption and service management is undertaken in line with industry best practice.
- Lead on the design of information systems to ensure collection, analysis and presentation of information at point-of-need to inform decision-making at service user, carer, public and workforce levels across the wider health and care network.
- Ensure local and national best practice guidance and policy is implemented across the Trust and its partners, and lead on the review, initiation and actioning of broad policy changes as identified as part of the transformation initiatives benefiting from learning and recent innovations.
- Work with national and regional arms-length bodies (inc. NHSx, NHSD, NHSE/I, HEE) and commissioners to influence, develop and drive national policy and direction of the digitally aligned transformation agenda.
- Lead on the adaptive procurement of large-scale digital services; managing, influencing and negotiating relationships and contracts with suppliers and other external parties, ensuring value for money is obtained.
- Financial management of budgets up to circa £5 million as well as across multiple concurrent initiatives maintaining compliance with standing financial instructions.
- Manage and monitor the whole budgetary planning and implications of programme activities including resource management planning (finances, people, assets and technology), development of annual and long-term plans, and regular/ad-hoc reports for assurance purposes.
- Lead the development of business cases and bids for resource funding (people, assets & technology), providing quality checks to ensure all costs are identified and expected benefits outcomes are capable of being achieved and delivered.
- Provide complex reports in relation to KPIs and recommendations on improvements and methods of implementation to ensure maximum efficiency and effectiveness, presenting plans and outcomes at senior leadership forums and board level meetings.
- Provide advice and take appropriate action, in response to audit findings and recommendations in respect of the transformation programme, and its associated systems and IT service provision.
- Oversee the tracking of progress against plans and transition milestones, proactively identifying, defining and mitigating risks, dependencies and issues, including development of contingency and continuity plans, clinical safety reports and hazard logs.
- Champion a people centric culture, identifying and managing gaps in competencies, including recruitment and provision of training, mentorship and coaching to nurture and gather talent and develop organisational capabilities necessary for effective transformation and change.
- Line manage direct reports and forge positive working relationships in order to support an effective matrix approach to achieve local and national objectives.
- Lead on developing organisational excellence; championing and promoting at every opportunity the importance of equality, diversity and inclusion, driving continuous commitment to a diverse and inclusive workforce.
- Provide leadership and management cover for other Digital senior leads as required including deputising for the wider digital leadership team.
Job description
Job responsibilities
Suitable for someone who
Is a driven and inspirational leader with an excellent track record in developing approaches and defining highly complex system wide change programmes at a senior level. You will be able to apply an excellent understanding of negotiation theory and practice, combined with first class communication and influencing skills to allow you to successfully develop positive working relationships with internal and external partners. You will have the enthusiasm and resilience to challenge inefficient and ineffective ways of working and strive to articulate and design innovative, digitally-enabled health and care services that keep user needs and improved outcomes at the heart.
The key accountabilities of the role are:
- Play the leading role in developing the programme for which they are responsible. In doing so work with Operational, Clinical and Corporate stakeholders to design and deliver the transformation activities aligned to strategic objectives, and identify the ongoing needs and priorities of the programme in line with national policy, Local Delivery Plans and Integrated Service Improvement Plans.
- Lead on the formulation and execution of robust plans, designing, influencing and negotiating at senior level new system-wide operational frameworks to improve clinical safety, quality and outcomes.
- Ensure appropriate systems, processes and resource are in place to enable the implementation and delivery of the strategic plans across the Trust and partner organisations.
- Lead on the development of engagement and communication strategies across all stakeholder levels, addressing sensitive, complex, contentious and confidential issues.
- Lead on the creation of strong partnerships across the health ecosystem to facilitate strategic delivery incorporating analysis, modelling and testing of assumptions to identify priority need and service impact.
- Establish and drive the programme governance structure and workstreams whilst ensuring a cross-reporting adaptable approach in line with leading practice to increase impact.
- Lead a transformative approach, ensuring digital inclusivity that seeks to reduce inequalities and improve parity of access, incorporating a ‘digital ethics by design’ methodology.
- Develop a delivery vision and roadmap accessible at all levels, defining future states and associated value outcomes; ensuring appropriate change, adoption and service management is undertaken in line with industry best practice.
- Lead on the design of information systems to ensure collection, analysis and presentation of information at point-of-need to inform decision-making at service user, carer, public and workforce levels across the wider health and care network.
- Ensure local and national best practice guidance and policy is implemented across the Trust and its partners, and lead on the review, initiation and actioning of broad policy changes as identified as part of the transformation initiatives benefiting from learning and recent innovations.
- Work with national and regional arms-length bodies (inc. NHSx, NHSD, NHSE/I, HEE) and commissioners to influence, develop and drive national policy and direction of the digitally aligned transformation agenda.
- Lead on the adaptive procurement of large-scale digital services; managing, influencing and negotiating relationships and contracts with suppliers and other external parties, ensuring value for money is obtained.
- Financial management of budgets up to circa £5 million as well as across multiple concurrent initiatives maintaining compliance with standing financial instructions.
- Manage and monitor the whole budgetary planning and implications of programme activities including resource management planning (finances, people, assets and technology), development of annual and long-term plans, and regular/ad-hoc reports for assurance purposes.
- Lead the development of business cases and bids for resource funding (people, assets & technology), providing quality checks to ensure all costs are identified and expected benefits outcomes are capable of being achieved and delivered.
- Provide complex reports in relation to KPIs and recommendations on improvements and methods of implementation to ensure maximum efficiency and effectiveness, presenting plans and outcomes at senior leadership forums and board level meetings.
- Provide advice and take appropriate action, in response to audit findings and recommendations in respect of the transformation programme, and its associated systems and IT service provision.
- Oversee the tracking of progress against plans and transition milestones, proactively identifying, defining and mitigating risks, dependencies and issues, including development of contingency and continuity plans, clinical safety reports and hazard logs.
- Champion a people centric culture, identifying and managing gaps in competencies, including recruitment and provision of training, mentorship and coaching to nurture and gather talent and develop organisational capabilities necessary for effective transformation and change.
- Line manage direct reports and forge positive working relationships in order to support an effective matrix approach to achieve local and national objectives.
- Lead on developing organisational excellence; championing and promoting at every opportunity the importance of equality, diversity and inclusion, driving continuous commitment to a diverse and inclusive workforce.
- Provide leadership and management cover for other Digital senior leads as required including deputising for the wider digital leadership team.
Person Specification
Experience
Essential
- Minimum of 8 years recent experience in a leadership and management role, with responsibility and accountability for a large complex portfolio of work
- Substantial experience of transformation leadership within and across complex diverse organisations delivering large scale initiatives and change
- Demonstratable experience of leading culture change and shifting mindsets from traditional ways of working to more innovative, versatile and future-orientated approaches
-
- Significant experience of working with and influencing multiple stakeholders from diverse communities and health/ non-health contexts
- Strong evidence of planning for and implementing benefits realisation and evaluation processes and ensuring a continuous learning culture is developed and maintained
- Financial management of budgets up to circa 5 million pounds as well as across multiple concurrent initiatives
- Significant experience of design and definition of clinical pathways, interventions and procedures and the application of technology and data across service user journeys
- Experience of assessing and defining key clinical/ business priorities, and building required capability and capacity to deliver on associated strategic objectives
Desirable
- Operational or clinical experience preferably in a mental health setting
- Demonstrable knowledge and experience of leading on developing frameworks, experimentation and research in the development of cutting-edge health technologies
Qualifications
Essential
- Masters level education or equivalent relevant experience
- Evidence of pursuit of further qualifications (e.g. CHIME CHCIO, MSP, Lean, Agile etc.)
Person Specification
Experience
Essential
- Minimum of 8 years recent experience in a leadership and management role, with responsibility and accountability for a large complex portfolio of work
- Substantial experience of transformation leadership within and across complex diverse organisations delivering large scale initiatives and change
- Demonstratable experience of leading culture change and shifting mindsets from traditional ways of working to more innovative, versatile and future-orientated approaches
-
- Significant experience of working with and influencing multiple stakeholders from diverse communities and health/ non-health contexts
- Strong evidence of planning for and implementing benefits realisation and evaluation processes and ensuring a continuous learning culture is developed and maintained
- Financial management of budgets up to circa 5 million pounds as well as across multiple concurrent initiatives
- Significant experience of design and definition of clinical pathways, interventions and procedures and the application of technology and data across service user journeys
- Experience of assessing and defining key clinical/ business priorities, and building required capability and capacity to deliver on associated strategic objectives
Desirable
- Operational or clinical experience preferably in a mental health setting
- Demonstrable knowledge and experience of leading on developing frameworks, experimentation and research in the development of cutting-edge health technologies
Qualifications
Essential
- Masters level education or equivalent relevant experience
- Evidence of pursuit of further qualifications (e.g. CHIME CHCIO, MSP, Lean, Agile etc.)
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
